Kawachi Matsubara Station × Accommodation With Quad RoomHighly rated for customer service and hospitality at Hotel·Ryokan

Whenever I shared requests or questions with the front desk (such as how to get additional coffee or amenity requests), they responded promptly. I asked the front desk several times during this stay, and each time they kindly assisted me with a smile, for which I am very grateful. The location is close to the station, and the Room was very clean and hygienic—I would like to stay again next time.

Unlimited fun—all free, including karaoke, a hot stone spa, arcade games, and massage chairs. All-you-can-drink alcohol from check-in was very satisfying. The “light” evening snacks were more than enough—an all-you-can-eat spread… I couldn’t eat much myself, but there was even a bartender who made cocktails for us! Breakfast was excellent! Personally, the sweets were a bit too sweet for my taste… In any case, thank you very much to all the staff.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

Even before our stay, you emailed to let us know that the Room we had reserved would not have the view we requested, which left a very positive impression on us. After reading these Reviews, I was a little worried about how long check-in might take and about the Room’s smell, but there were no issues at all. That said, I felt the check-in process could be made a bit quicker. We were completely satisfied with everything—the view from the Room, the atmosphere, and how easy it was to use the bathroom area. Above all, every staff member was full of hospitality and truly wonderful. It made us feel reassured and happy. We also liked the Club Lounge’s pleasantly casual atmosphere—it wasn’t stiff or formal at all. We enjoyed drinks such as vodka freely. When we visit Osaka again, I’d like to make a Reservation for a Room with a north-facing view and stay here again.

I stayed here along the line for a concert in Takaishi City. The location was convenient, check-in was straightforward, and the room was spacious—overall a very comfortable stay. As a personal note… the bathtub felt a bit shallow. Also, my name was entered incorrectly at check-in, but the front desk staff were very pleasant, so it didn’t leave me with a bad impression. If I have the chance, I’d like to stay again and make use of the on-site Facilities as well.

I chose this Hotel for my trip to Osaka because of the spacious Room and convenient access. It was about a 5-minute walk from the station, and I was able to get there without getting lost. The Room was very spacious and clean, and I was happy that the bathroom and toilet were separate! There was also a washing machine and microwave in the Room, and the front desk had an ice machine and kitchen items available to borrow, so it felt like it would be comfortable even for a long stay. There were many restaurants nearby that stayed open late, which made it great for going out for food and drinks. The front desk staff were kind and courteous, and it’s a Hotel I’d like to stay at again if I have another chance to visit Osaka.

I stayed the night before a hospital appointment, and it was so close that I didn’t have to worry even if I overslept. The Hotel is simple, and the front desk is pleasantly straightforward without being overly friendly. However, the unit bath shower curtain smelled. Since it’s between two stations, there are few shops or convenience stores nearby, which is inconvenient, but the area is quiet, easy to walk around, and safe.

Located in the heart of Shinsekai, it was very convenient and I was very satisfied. I would have preferred a slightly larger toilet, but the value for money is excellent. I would like to stay again.

We stayed here for sightseeing in Osaka. As it is a new Hotel, it was very clean, well located, and conveniently close to the station. The Room was also well cleaned, and the staff were excellent. The price was reasonable, and we are considering making this our regular place to stay. We will use it again on our next trip to Osaka.

I’ve stayed here many times. The rates are affordable, the Hotel is clean, and I can fully enjoy Spa World for two days, so I’m always grateful! It would be even more appreciated if the parking fee were not limited to a 24-hour period, but instead set as a flat rate (e.g., 1,000 yen) from the check-in day through the end of the check-out day.

Great value, good Facility, friendly service, and complimentary morning coffee—I've stayed here many times. If I had to mention one drawback, the shared refrigerator that guests can use for free sometimes has a rotten smell.

The food and the staff’s service were excellent. The show was fun, too. I’d love to visit again! The Onsen was very relaxing as well. Thank you very much.

The Facility is old, but there are no strange odors, vibrations, or noise. The air conditioner is Daikin, the 4-outlet power strip is convenient, the refrigerator switch is on the front, the table is spacious, and the lighting has a remote control. If you just need a place to sleep, it’s comfortable and problem-free. Breakfast was delicious and satisfying—excellent value for money. There were many side dishes, divided into small bowls for easy serving and good hygiene. The curry udon was spicy (not sweet and thick), which was a big plus. Everyday ingredients like vegetables, dressings, and drinks were thoughtfully combined, and everything tasted great.

I think this building was renovated from a former studio apartment into a Hotel. The Room is spacious for the price. The bath is small, but the toilet is separate. Next time I stay in Tsuruhashi, I’d like to use it again.

This time we used the property for a family trip, but I think it would be a very enjoyable stay with friends! It is close to the station and there are many shops around. We had a lot of luggage for a 3-night, 4-day trip with a ferry and car stay, so it was a shame that there was no parking nearby and it was heavy to carry... Thank you very much for your hospitality.

We stay at vacation rentals with six friends from school every time, and this was the best one so far. With a large group, if there’s only one shower it can take hours for everyone to finish, so having two showers meant we could get to bed earlier. The place was also very clean. There was no dust or mold, and we were able to stay comfortably. However, when I booked it said up to 15 people were allowed, so I casually invited others thinking I could just update the number of guests later. But I was told that if we increased the number of guests they would report us, and that changing the guest count required canceling and rebooking. So I had to turn down the people I invited. Other vacation rentals haven’t been that strict, so it was a bit disappointing.

It was conveniently close to the station, and having parking available was a big plus. I’d like to stay here again.

We stayed with our Shiba Inu. The bath is spacious and very relaxing. There are places nearby for walks, and there are also pet-friendly restaurants, so everyone was happy. The reception staff and other employees provide excellent service. We will definitely visit again in the near future.

We stayed as a family of five. It was very reasonably priced, yet we were comfortable throughout our 3-night stay! All the staff were very pleasant. Since it was a No Meals Included stay, we didn’t have much interaction, but we felt at ease during our stay. We chose a Multiple Night Stay Plan with no cleaning, but the Room was so clean that it didn’t bother us at all. The bathroom and other water areas were extremely clean. I often notice a bit of mold in Hotel bathrooms, but the bathroom in this Hotel Room was truly spotless and comfortable with no stress. We also liked that the bath and toilet were separate. Because there wasn’t anything unnecessary, it stayed clean and was very comfortable. Although this Plan doesn’t include cleaning, they do take out the trash and replace towels, which was great. It’s a bit of a walk from the station, but since we were traveling, it was fun to stroll there. When we visit Osaka again, we’d love to stay here again.