Kawachi Matsubara Station × Highly rated for customer service and hospitality at Hotel·Ryokan - 2Page Number

There was a refrigerator under the desk, so I couldn’t work at the desk. I wish this had been clearly stated in the Reservation details. I arrived exhausted and just wanted to finish my work in my Room, so I was really disappointed. According to Reviews, it seems guests could freely use the restaurant on the 2nd floor, but there was no guidance about that. It’s probably a popular Hotel, but the walls are quite scratched. Even considering that, the price is reasonable. I didn’t mind the surrounding atmosphere since I’m the type who finds it interesting. Depending on where I need to go for work, I would stay again.

The Room was very spacious, and it was conveniently located near the station.

My mother in her 70s stayed here the night before visiting relatives. This was her third stay. There are many Hotels in Tennoji, so I suggested we try a different Hotel for a change, but she said, “Via Inn is the best! If there’s availability, I want to stay here!” The staff were friendly and welcoming, the Room was clean, breakfast was delicious, and it’s just a short walk to Tennoji Station. Security also felt solid, so I think it’s a Hotel where you can stay with peace of mind.

I used this place again for the first time in several years, and I was surprised at how much cleaner and nicer it has become. I’d like to stay here again.

Since we stayed on a Friday, it was very affordable, and the top-floor view was great—my elderly father was delighted. The Room was clean, and since we only needed a place to sleep, it was more than enough. Being in the city, we expected parking to be expensive, but it only cost 1,100 yen, which was a great deal. The front desk staff were very polite. However, because there were many international guests and check-in took time at reception, I think it would be helpful if Japanese guests had the option of self check-in.

I didn’t used to come to this area much, but these days it gets crowded with backpackers from overseas, so you need to go a bit further in to find a safe and secure Accommodation. The Room has all the basic essentials, and it was quiet at night so I could sleep well. From the morning, it’s easy to get anywhere by subway or JR, and above all it’s very affordable, which really helps. I’ll upload some photos.

I had a zazen meditation experience and tried shakyo (Buddhist sutra copying). It was very relaxing. The zazen session was mainly for international guests, but I still enjoyed it and found it a great experience. They kindly mailed me the shakyo materials they had forgotten to give me, along with a letter—thank you very much. I was able to relax at such a thoughtful Accommodation. I also received a leaflet map of the temple district, but I didn’t have enough time to visit many temples, so next time I’d like to set aside more time for that as well.

A Plan with check-out until 1 PM at the same price was very helpful! I will consider using this again.

The staff kindly assisted us when we left our luggage before check-in. The Room was clean, quiet, and allowed for a good night's sleep.

We stayed here for sightseeing in Osaka. As it is a new Hotel, it was very clean, well located, and conveniently close to the station. The Room was also well cleaned, and the staff were excellent. The price was reasonable, and we are considering making this our regular place to stay. We will use it again on our next trip to Osaka.

Everything was spotless. Even the remote control had been disinfected, which was excellent.

I always stay here when I’m in Osaka. I understand that breakfast can’t vary much, but even over two nights the only change is swapping yakisoba and spaghetti, so I’d appreciate a bit more variety. Compared to before, the fruit has been replaced with jelly, which feels a little disappointing, but I’m always full. The spa is excellent—you can enjoy it both before and after check-in and check-out. Personally, I think I prefer the Asian zone.

The Facility is old, but there are no strange odors, vibrations, or noise. The air conditioner is Daikin, the 4-outlet power strip is convenient, the refrigerator switch is on the front, the table is spacious, and the lighting has a remote control. If you just need a place to sleep, it’s comfortable and problem-free. Breakfast was delicious and satisfying—excellent value for money. There were many side dishes, divided into small bowls for easy serving and good hygiene. The curry udon was spicy (not sweet and thick), which was a big plus. Everyday ingredients like vegetables, dressings, and drinks were thoughtfully combined, and everything tasted great.

Great value, good Facility, friendly service, and complimentary morning coffee—I've stayed here many times. If I had to mention one drawback, the shared refrigerator that guests can use for free sometimes has a rotten smell.

The food and the staff’s service were excellent. The show was fun, too. I’d love to visit again! The Onsen was very relaxing as well. Thank you very much.

I think this building was renovated from a former studio apartment into a Hotel. The Room is spacious for the price. The bath is small, but the toilet is separate. Next time I stay in Tsuruhashi, I’d like to use it again.

The Room was clean and had air conditioning, and I was especially satisfied with the large, deep public bath!

I usually stay at Sunplaza near Nankai Station, but I tried another Hotel in the same group this time. Like Sunplaza, the facilities were clean and the staff were kind. I’d like to stay at other Hotels in the group as well.

Because it is a little far from the station, this Hotel feels reasonably priced. The breakfast is simple but satisfying, the Facility is comfortable, and there is a convenience store nearby—an affordable Hotel I can recommend with confidence. Next time, I’d like to try the large public bath.

Although they are upper and lower capsule Rooms, the Rooms are separated, so it was comfortable. I tried studying at the front desk once, but no matter where I sat, the cool air made me feel cold after about an hour. The shared space on the 10th floor was a bit difficult to use for that purpose, so I would be happy if there were a more comfortable place on the 1st floor where I could use my laptop.