Kiba Station × Highly rated for customer service and hospitality at Hotel·Ryokan

Although the Reviews on the Reservation site were positive, I didn’t expect much because the Accommodation Fee was low. However, just as the Reviews said, the staff were courteous, and even though my Room was right next to the elevator, I wasn’t bothered by noise and was able to relax comfortably. I didn’t use it, but I thought it was great that a light breakfast (such as bread and drinks) was provided free of charge, and that you could enjoy it on-site or take it back to your Room. The only disappointment was that when I stood on the bed, I noticed dust on top of the curtain rail.

I stayed for two nights in late May for a relative’s wedding and for work. From check-in, all the staff were pleasant, and the experienced staff in the lounge were especially kind—I was reminded of how excellent Japanese hotel service training is. The Japanese-style omelet in the lounge is outstanding. It was a shame there wasn’t a conveniently timed limousine bus from Haneda, but during my stay it was very convenient to access the Hotel B1 directly from the subway station nearby. On my return trip, I was able to get to Haneda smoothly by limousine bus, which was great. I would definitely like to stay here again for work next time as well.

It was actually a positive that there were hardly any Japanese guests, so I could stay without stress. The night before, I stayed at a hotel in Maihama, but it was too lively with lots of Japanese families with children, and I got tired. It’s close to the station, so even though it’s not near Disney Resort, getting around felt convenient. The room was spacious, the property felt luxurious and clean, and it even has a large public bath. As expected from Prince—more satisfying than I had hoped!

There are supermarkets and convenience stores nearby, but the area is not crowded and there is no noise. It feels like it is located in a pleasant, livable town. The Room was clean and very comfortable, and I wanted to stay again right away. I left something behind in the Room and contacted them, and they responded kindly. The staff were all wonderful.

Especially on the day of check-in, when I was having trouble with screen mirroring, Ms. K, a female staff member, came to my Room and gave me helpful advice.\nShe was truly kind and attentive.\nI would like to stay at this Hotel again on my next trip to Tokyo.

My daughter and I stayed for one night. It’s our annual summer tradition to book the indoor camping-style Room. In the past, there was a camping Room for two, but it wasn’t available this time, so we chose a family Room. We were amazed by how spacious it was, and my daughter was thrilled. On the other hand, in the previous camping Room there was a mat inside the tent, and being able to actually sleep in the tent was one of our favorite parts. This time there was no mat in the tent, which was a bit disappointing. Still, thoughtful touches for kids were still there—like a bathroom separate from the sink area that was easy to use, and a Dream Switch. I think it’s a very enjoyable Hotel for parents and children to relax together.

I use this Hotel for business trips. I’m happy that the Room is spacious. If there’s availability, I almost always choose this Hotel. As an IKYU Diamond member, I also appreciate the 12:00 checkout time. I can also receive drinks such as canned beer, which makes me want to keep my Diamond status. From Tokyo Station, I take a bus—it’s just a short walk from the “Kameshimabashi” stop.

We stayed here the night before going to KidZania. The station is close, and it’s also convenient for getting to other sightseeing spots. It was hot on the day we stayed, and there was a sudden heavy downpour in the evening, but it was great that we could go directly from the hotel to a convenience store and restaurants without getting wet. The staff at check-in were very helpful, and the staff member who guided us early in the morning on the way to KidZania was also excellent. We would definitely like to stay here again.

After a concert at Budokan, I stayed one night with my daughter. The good points were the convenient location near the station, a great seafood rice bowl restaurant nearby, and the view from the high floor. The disappointing points were that there were no amenities and quite a lot of noise came through the gap under the door.

The room was clean, the amenities were well stocked, and it was great that hot drinks were available for free—overall, it felt like excellent value for money.

The food was delicious, which was great.

As expected from the Grand. The mattress and pillows were great, and I slept very well.

Our return flight was canceled due to a typhoon, so we urgently requested an additional night on top of our planned two-night stay. The staff kindly accommodated us, which was a huge help. We had breakfast for two days, and the menu changed properly each day. The Room and the large public bath were both very clean, making this a wonderful Hotel. Thank you very much—we would love to stay again!

Although it’s close to the station and right in the middle of the downtown area, it was quiet at night and I slept well. For men, there is a large public bath (limited to about 3–4 people), so you can stretch out and relax. The breakfast buffet had the same selection every day, but you can choose what you like, and it was delicious. I didn’t use the restaurant for dinner this time, but the prices were reasonable, so I’d like to try it next time. The Room was properly cleaned every day, and the pillow suited me well. It’s affordable and simple, but I’m very satisfied with the attentive service.

The pool was beautifully illuminated at night. At check-in, I wasn’t asked which morning newspaper I preferred, but the next morning a Yomiuri was delivered. I wondered if it is now limited to one paper. For dinner, we went out on the first day and went to Touen on the second day. Not having to worry about meals was wonderful. We were able to relax very much. Thank you.

I stay here regularly. The Room is always clean, and all the amenities I need are available in the lobby, so there’s no waste and it’s very convenient. The bathroom is also clean, so I can fill the tub, use bath salts, and relax—especially in winter, I end up staying more often. Hotel prices have been rising lately, but this place still offers service that matches the cost. It’s a bit of a walk from Kinshicho Station, but if that doesn’t bother you, this is a Hotel I can recommend.

Minami-Sunamachi may feel a bit out of the way, but it’s about 12 minutes from Otemachi and around 30 minutes to Shibuya on the other side of the city. Above all, the Room size and overall comfort during the stay are outstanding. Since I work in my Room, I requested a Room with a desk and, if possible, a good view—and they accommodated my request perfectly. Even with lots of luggage spread out, I was able to stay very comfortably. During breaks from work, I watched Netflix and Amazon Prime using my own accounts. There are also convenience stores and drugstores right by the station, so I didn’t feel inconvenienced at all. For 3 nights and 4 days, I had an extremely comfortable stay at a surprisingly affordable price for a Tokyo Hotel.

Thank you very much for accommodating our same-day early check-in—it was a great help.

The location was great, and the Room was very comfortable. During the first two days, the in-room internet (Wi‑Fi and wired LAN) disconnected frequently, but it improved after I contacted the front desk. Since there is a D-STAR amateur radio repeater station right next to the Hotel, I highly recommend it for anyone who wants to enjoy D-STAR. I would definitely like to stay again.

We stayed for two nights while sightseeing in Tokyo. Everything was very clean, and even after walking around all day in Tokyo, we were able to relax thanks to this Hotel. The bathroom and toilet were easy to use, there were plenty of hangers, and the disposable slippers felt hygienic. What surprised me most was the amenities available at the front desk—good-quality toner, sheet masks, and cooling patches. I applied a patch to my swollen legs after all the walking; it felt refreshingly cool and was so soothing. The Room wasn’t the largest one with a separate bath and toilet, but it was spacious enough. There were two floor-to-ceiling windows that made it feel open, and the night view was beautiful. It’s a Hotel that made me think, “This is where I want to stay again when I come back to Tokyo.” Our children liked it a lot as well. Everyone at reception was professional and kind.