Higashi-Matsubara Station × Accommodation For Enjoying FestivalsHighly rated for dining at Hotel·Ryokan

Although I had made reservations several times before, I never had the chance to stay until this visit. The Cerulean Lounge was a wonderful space with a refined Japanese atmosphere, and I loved the wide selection of individually wrapped sweets. I was also able to enjoy matcha at a relaxed pace and had a lovely time. I had breakfast at “Sakuragaoka.” Everything was delicious, especially the rice cooked in a traditional kiln and the grilled fish. Thank you as well for accommodating my allergies.

I stayed at this Accommodation while attending an event. Taking the bus to Shibuya was surprisingly convenient and really helpful. The Room was clean and quiet, so I could relax and rest well. The Japanese set breakfast was excellent. The staff were also very pleasant and welcoming. I would definitely like to stay here again. It was drizzling, but the night view of the Tokyo Metropolitan Government Building was beautiful as well.

I stayed here with my beloved cat. They upgraded our Room, and we were able to spend our time in a spacious, spotless Room. They also provided a litter box, scratching post, bowls, and even Churu for my cat, so my little one could relax—making it a truly luxurious day. We’ll definitely visit again with my cat! Thank you very much for your hospitality.

It’s just a short walk from the station, and there are plenty of places to eat nearby, so I always stay here. The Room is clean, it’s quiet with no noise from next door, and I can relax well. The front desk staff and the breakfast staff are always friendly and pleasant.

The Room was clean, and we had no complaints. Thank you again for your hospitality.

I saw in a Review that the breakfast was delicious. Since it’s good value, I can’t complain too much, but it tasted average and there weren’t many items. Guests kept coming and going, but although there were many staff in the kitchen, no one was on the floor, so the tables were not wiped after use. Salad vegetables that guests had likely spilled were left there and not cleaned up. Overall, the Room was clean and the amenities were well stocked. I felt the complimentary coffee near the front desk was bitter and not very good. I arrived before check-in, but they said my Room was ready, so I could get in early, which I appreciated.

On the day of our stay, you kindly offered to change our Room to one in the main building with less walking for my wife, who has difficulty walking. We are both very grateful for your help. The Room was also clean and well maintained, and we were able to enjoy a quiet, relaxing time.

As always, your wonderful hospitality made everything perfect this time as well. We will be back again, and we look forward to staying with you.

The location was great and very convenient. The Hotel has a retro atmosphere. Everything was well cleaned, and we had a comfortable stay. Having a washing machine and dryer was very helpful! The front desk staff were all kind—nothing to complain about. This is a Hotel we’d love to stay at again if we have the chance. Thank you for your hospitality.

Although I live outside the area, my son lives in Koenji, and this was my second stay. The Room was thoroughly cleaned, spotless, and very comfortable. Above all, the staff were kind and welcoming, and I truly appreciated their heartfelt service. Thank you very much for your hospitality. I have already made a Reservation for November as well, and I look forward to staying with you again.

There was no noise from neighboring rooms, and I had a comfortable stay. The bed and pillows were very comfortable, and I slept well. The large TV was also a great feature, and I was glad I could watch YouTube. It would be even better if makeup remover were provided among the amenities.

This was my first stay, and I was very satisfied—the Room was comfortable and the breakfast was delicious. I would like to stay here again when visiting Shinjuku.

The late-night soba and the post–public bath services were excellent.

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.

There were not many Japanese guests, and using the lounge was very comfortable. Thank you for accommodating our Room request as well—it made this a truly memorable trip and workation. We had cocktails on the first floor; everything was delicious and the atmosphere was great. In the lounge, we also saw some guests we don’t usually encounter… Some young overseas travelers had poor manners at times, but a kind word from a female staff member in the hall lifted my spirits. Because this stay was so wonderful, I made a Reservation for the Hyatt in Yokohama at the end of this month. I had avoided visiting before because I wanted to stay away from Shinjuku’s crowds, but thanks to its excellent location next to the Tokyo Metropolitan Government Building, it has a great atmosphere and is a lovely Hotel I would definitely like to visit again. Thank you very much.

Located just a 3-minute walk from Shibuya Station, I chose this accommodation for its excellent location and reasonable price. While the bathtub was small and the hotel had an older atmosphere: - The front desk staff were polite and welcoming. - My delivered luggage was placed in the room before my arrival. - The humidifier was properly filled with water. The service was comparable to that of a first-class hotel. I would definitely choose this hotel again for my stay in Shibuya.

This was my first time staying here. I made a last-minute Reservation right before my stay and got a good deal. Check-in was fairly smooth, and it’s quick to get from the basement level of the building to the Room. My Room was on the 11th floor, with a nice view. It was clean and well maintained, so I have no complaints, though there may be some minor signs of age. With direct access to Mark City, getting around nearby for meals and other outings is very convenient. If I stay in Shibuya again, I would consider it depending on the price.

This was my first stay. The front desk staff were very kind. There were no amenities such as facial toner, but there is a convenience store in the next building, so it wasn’t a problem. I stayed in a single room, but the bed was spacious and I slept comfortably. I’m very satisfied. I couldn’t use the TV’s sleep timer—was it a TV that doesn’t have that function? It would be convenient if it did. I was able to relax very well. Thank you.

Thank you for your hospitality. I made a Reservation because I couldn’t rest right away after moving. The Room was spacious and comfortable, and having a washing machine was fantastic. I was able to relax in the roomy bathroom where I could stretch out, and then sleep soundly. For breakfast, the two of us tried both the Japanese-style and Western-style options, and everything was delicious. Thank you very much. I’d love to stay again!

This was my first stay at the accommodation, and the front desk staff provided excellent service. The hotel does not have an elevator, so you need to climb stairs to reach the front desk or entrance. I had a large suitcase with me, and during checkout, a male foreign staff member at the front desk kindly carried my suitcase down to the ground floor. I was very grateful for his help and touched by his kindness. There is a convenience store next to the hotel and a supermarket along with various shops right in front of it, which made my stay enjoyable without getting bored. I would like to use this accommodation again if I have another opportunity. Thank you very much for your hospitality!