Sendzaki Station × Accommodation For Enjoying Walks In The Onsen TownHighly rated for customer service and hospitality at Hotel·Ryokan

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The service was very attentive, and since we arrived 30 minutes before our scheduled meal time, they kindly allowed us to delay it. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody played on a music box, a small flower basket, and even celebratory bite-sized sekihan (red bean rice) and sweets—it truly moved me.

I chose this Hotel because I like the SOIL brand, and it was an even better stay than I expected! I really loved the exterior that blends into the scenery of the Nagato Yumoto area, and the interior design that seems to value natural colors. The staff kept a comfortable level of distance, and I also enjoyed dinner at the restaurant. The sauna on the top floor had just the right humidity, so it didn’t feel too intense even when staying in longer than usual despite the temperature. Relaxing while listening to higurashi cicadas may end up being this summer’s highlight!

Every year, our family of six goes on a trip, and this time we visited Nagato Yumoto Onsen, Hagi, and Tsuwano. On the first night, we stayed at Gyokusenkaku. The staff were very kind, the value for money was excellent, and the food was great. Even though many places now ask guests to do things themselves (like laying out futons), we really appreciated that they prepared our futons for us. As a treat for myself, I also enjoyed a massage—something that fewer places offer these days. The Onsen bath water was gentle and soft on the skin, and we were very satisfied.

I stayed here with my daughter on a trip to Yamaguchi. We drove from Shin-Shimonoseki to the Ryokan by rental car. Right after arriving, we enjoyed the footbath, then the granite bath. After a walk around, we returned to the Ryokan for the open-air bath. After dinner, we used the bath in our Room. In the morning, we went to the hinoki-wood bath. After breakfast, we used the Room bath again. We really enjoyed all the Onsen. It may just have been how I felt, but when I woke up in the morning my fingers weren’t stiff like usual—maybe it was an Onsen effect. The food was delicious, the riverside scenery was beautiful, and there were few tourists, so it felt like a hidden gem. The staff at this Ryokan were also very welcoming and made it feel homey. The building showed its age, but that gave it character. The only disappointment was that the air conditioner in our Room didn’t cool well and it was uncomfortable. Maybe it’s an older unit? Also, there was a musty smell in the Room (different from sulfur) that bothered me. Still, I’d like to visit again if I have another chance, and if friends ask me for recommendations for a good Onsen getaway, this is an Accommodation I’d suggest.

This was my first stay. Women can choose from several colorful yukata, and dinner included Yamaguchi’s specialty, fugu tempura—beautifully presented, generous in portion, and excellent. The Onsen alternates between men and women, so we were able to use both baths. The Room was spacious enough for two people, allowing us to relax comfortably. The staff were also wonderfully attentive. I would like to stay again when I’m in the area. Thank you very much.

The Room was clean. The pillows were comfortable, and the location was convenient. I’d like to stay again. Thank you.

Once again, it was a very pleasant stay. The meals were delicious, and the fried chicken we had last year was so good that we ordered it again this time—still outstanding!