Nagahara Station × Highly rated for customer service and hospitality at Hotel·Ryokan

This was my first stay, and everything was wonderful—the warm hospitality from the staff, the meals, and the Onsen. I also appreciated the thoughtful touches, such as providing fireworks. The Room was spacious and relaxing as well. If I had one request, since guests move around the entire property in socks or barefoot, it would be nice to have slippers available. Other than that, I was very satisfied and would love to stay again when traveling to Lake Biwa next time.

Yukata were provided. If possible, I would have appreciated having loungewear in the Room as well. Breakfast was very disappointing, as most items seemed to be frozen foods that were simply reheated. The rice, however, was cooked in a pot and was very delicious. The staff member on the floor had a pleasant smile.

I booked this pension within walking distance because I had long dreamed of seeing the fresh green metasequoia-lined avenue in the morning and evening. I also used everyone’s Reviews as a reference. Luckily, we were blessed with great weather, and we fully enjoyed the vibrant new greenery along the metasequoia trees and felt refreshed by the clean air. Early in the morning there were hardly any tourists, and our walk became a truly wonderful time. Dinner was delicious from start to finish—from the main Omi beef to the apple sorbet—and we were completely satisfied. The recommended white wine was far better than its price suggested, making the meal even more enjoyable. Breakfast was also outstanding, especially the freshly baked bread and homemade strawberry sauce (jam). Above all, both our room and the large public bath were beautifully maintained and very clean, and in so many moments we felt warmed by the thoughtful hospitality of the owner and family—it became a soothing, heartwarming trip. When we left after check-out, the owner waved goodbye as we drove out of the parking lot, which deeply moved both my husband and me. We would love to visit again in a different season next time. Thank you very much.

We stayed as a couple in our 50s. Rather than a Hotel, it feels more like a charming pension-style place, which suits it well. The front desk gave the impression that they may be operating more efficiently than before, and that’s perfectly fine. The staff were all ladies older than us, so the pace was a bit relaxed—but in an endearing way. It felt warm and comfortable. The Room was spacious, with Lake Biwa stretching out beyond the window. Since this area tends to feel cold, even in April they had a heater and blankets prepared. We chose the Omi beef steak course. From the photos I wondered if it might not be enough, but it was very filling and satisfying. For breakfast, we were happy to be able to choose either Japanese or Western style. The curry was especially delicious! The bath is not an Onsen, but it was kept very clean. We went to see the Osaki cherry blossoms by the inlet. Next time, I’d love to visit again during the season when the metasequoia trees are at their best.

Thank you for hosting us during our summer vacation. I believe the property may have originally operated as a different type of business. However, the Room was spacious and the meals were delicious. We were very satisfied. We would love to stay again if we have the opportunity.

We stayed with six classmates on a friend’s recommendation. Thank you for kindly helping us with various questions in advance. It was firefly season, and we were able to see them near the Accommodation as well. The meals focused on locally sourced ingredients, and we were impressed to grill and enjoy fresh meat, fish, and vegetables over the irori hearth. Although it’s a spacious house, it was thoroughly cleaned and very comfortable to stay in. Thank you for everything—we had a truly wonderful trip.

I visited with friends on a trip. The green-themed glamping interior was adorable! We chose a meal-included Plan, and the Shiga beef barbecue for dinner and the bread for breakfast were delicious—the bread was enjoyed while watching the sunrise. The Facility staff were very friendly, making our stay comfortable! There were kiwi fruits growing on the premises, and we heard they might be ready to eat around November, so I’d love to visit again.

The natural Biwamasu trout, proof of its orange color from feasting on plenty of shrimp! It's incredibly delicious!! Served as sashimi, grilled, fried, and more in generous portions. Living in the Kanto region makes it hard to visit often, but next time I’d love to try the eel hot pot (Jun-Jun). Thank you so much to everyone at the accommodation for your hospitality.

Upon arrival, the host kindly took photos of us with a beautiful view in the background. The Room is filled with carefully chosen interior pieces, and you can really feel the warmth of wood. His explanations and conversation were so enjoyable, and we found everything fascinating. The amenities in the Room are thoughtfully provided with no waste, and you can truly feel the attention to detail. From the windows on the 1st floor, 2nd floor, and even the bathroom, the metasequoia-lined avenue is right in front of you. I was looking forward to a morning walk. Dinner at night— compared to meals at typical travel Accommodations— felt like a standard menu at first..., but I expected that “standard” would come with real care and confidence. And it did. The burdock appetizer was amazing, just as mentioned in Reviews. The tartar sauce on the fried shrimp was also excellent. The simmered hamburger steak was incredibly tender as well. They even shared the secret behind the salad dressing. It makes perfect sense that he used to run a popular Western-style restaurant in Osaka (which he calls a “diner”). We had such fun chatting that it never ended—happy. On your morning walk, you can have the empty metasequoia-lined avenue all to yourself. It’s become a place I definitely want to visit again.

The timing for clearing the dishes was very poor. Although I had informed you of my buckwheat allergy, it was very disappointing that you still tried to serve buckwheat. The food was very delicious and excellent. Thank you very much.

The facility was satisfactory. However, there were too many insects around the pool, in the water, and in the room, which was unfortunate but understandable. I would like to use it again if I have another opportunity.

The children were delighted, and we had a relaxing time. The ski resort was nearby, and the kitchen was well-equipped, making it a wonderful holiday. We would love to stay here again.

Used for Biwaichi. The smell of the futon (like an old man?) and stains on the sheets were very noticeable. The owner was very friendly and kind. The Room had a retro feel with a stunning lake view! It was so wonderful overall, but the bedding issue was quite disappointing.

I decided to stay around Lake Biwa during a touring trip. After I made a Reservation, I was told it has the same owner as Kosō-an on the shores of Lake Biwa, and that I could stay there instead—so I did. *Sorry this is not a Review of the kura. It was unique: an Accommodation made by renovating an old train car. The lake was right in front of me, and the sunset was beautiful—it became a day to remember. From evening, it was wonderful to just relax and watch the sunset, then unwind while watching YouTube. Meals and bathing were at the super sento downstairs. The owner was very kind, which was truly soothing. In the morning, I enjoyed views of Lake Biwa from the window and had breakfast—also exceptional. Some Reviews here are low, but on another site the ratings aren’t low, so I don’t think there’s any issue. If you want an unforgettable stay rather than just a comfortable one, this place will really appeal to you.