Kannami Station × Stays Popular For SunsetsHot springHighly rated Hotel·Ryokan

This was our family’s first stay, and it was wonderful. With my birthday coming up the following week, we happened to mention it at check-in, and they surprised me at dinner with live music and a dessert—plus sweets as a gift—to celebrate! We hadn’t informed them in advance about the Reserver, so I was truly touched by the surprise. Thank you very much. All of the staff were professional—from guiding our car on arrival to explaining the Hotel, as well as the lounge and restaurant teams—and they made our stay comfortable from start to finish. The housekeeping staff also greeted us warmly. The Facility was just as beautiful as in the photos, and everything—from the amenities to the in-room sweets and beverages—was thoughtfully selected, which really conveyed their hospitality. The restaurant meals for both breakfast and dinner were vibrant, uncompromising, and absolutely delicious. I was genuinely impressed by this top-class Accommodation. We will definitely return. Thank you again.

Thank you for taking care of us on our family trip. Check-in while enjoying a welcome drink was a nice touch, and the Room was spacious, clean, and comfortable. There were two bathing options: a free open-air bath and a large public bath, and we could even see Mt. Fuji from the large public bath. Dinner was delicious across the board; although we were full by the end of the meal, the house specialty “Izu Mabushi” was light and refreshing, so we enjoyed it easily. Breakfast featured a variety of side dishes served in small portions on multiple small plates—beautifully presented, and every dish was tasty. The staff were also very pleasant and welcoming, which made our stay even better. We would love to come again. Thank you very much.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

The bath in the Room is outstanding. I soaked in the rich, concentrated Onsen water from the natural spring—so generously flowing it felt almost wasteful—and took the in-room bath again and again, letting it seep into my body. I really felt its effects. The next day, after checking out, I visited an art museum and got home around 2:30 p.m. Maybe it was the Onsen’s benefits, but I fell into a deep sleep from about 4 p.m. to 10 p.m., then took a bath, ate only some watermelon, and slept soundly again until morning. I truly felt refreshed. The Room is spacious with an amazing view, and everything is excellent—from the impeccable Facility and attentive service to the great meals. Because a typhoon was coming this time, there are only two photos from this visit; the third photo onward is from my New Year’s stay.

When I went to the bath on the 12th floor, I didn’t realize the bath towels were under the TV. Someone I shared the elevator with had brought one, so I asked and found out that’s where they were. The towel location might be a little hard to notice.

I had wanted to stay here for a long time. The Room was spacious and very clean, with a great view. The meals were delicious, and since the restaurant is large, even at the buffet there was no congestion when serving food, so we could enjoy our meal at a relaxed pace. The Onsen was wonderful, the Shuttle Service was courteous, and all the staff were kind with excellent hospitality. It’s also great value for money, so we were very satisfied. We would like to make this our regular Accommodation in Atami. Thank you very much.

We were satisfied with everything—the service, the meals, and the Room. The sushi at the dinner buffet in particular had an exquisite balance in size and overall quality. The tuna was outstanding. We will definitely visit again. Thank you in advance.

I have experienced almost all luxury vacations in Japan, but the support here is undoubtedly the best in the country. We ended up staying on a day when a severe cold wave hit, and upon mentioning the cold, they immediately went out to purchase and set up a heater for us. Despite being a large facility, it was impeccably clean with no complaints about cleanliness. Even though it was a vacation stay, their thorough support allowed us to feel at ease during our accommodation. In contrast to another nearby new facility called N ○○tami where even the main power for the sauna wasn’t turned on and inquiries were poorly handled—making it impossible to use the sauna—this place responded promptly to everything we needed. The staff quality here is comparable to that of butlers at The Ritz Hotel. It’s clear that the owner is very competent. The location is also wonderful and provided an excellent change of pace. Thank you so much! On particularly cold days, having heaters in each room would be even better; however, during daytime hours, sunlight streamed in beautifully and kept us warm enough.

My son and I stayed here, and the 10-tatami Japanese-style Room was calm and spacious, allowing us to relax comfortably. Dinner offered so many dishes that we, as drinkers, couldn’t finish everything. Breakfast also had an impressive variety. We’ve mostly been staying at Business Hotels lately, so this reminded us of how wonderful this kind of Accommodation can be. Both my son and I were very satisfied.