Inariyama Station × Highly rated for rooms and amenities at Hotel·Ryokan

The parking lot is less than a 1-minute walk from the Accommodation, but cars cannot be brought right up to the entrance, so the proprietress came to our car to pick up our luggage. Dinner was the Shige-no-Ie group dining Plan; the hot pot was served with their homemade broth instead of ponzu, and it was very delicious. The soba rice porridge served at breakfast was also very tasty. However, we chose a room with an open-air bath, but perhaps due to its age, one tile had come off and there were quite a few dirty bits of sealant and debris floating in the water, which was disappointing. There were several other spots that felt loose when touched, so I think they should be repaired before more tiles come off. My husband used it and said both the Onsen and the garden were wonderful, but my daughter and I couldn’t use it because it felt unclean, which was unfortunate. All of the staff were easy to talk to and spoke to my daughter every time they saw her; everyone was very friendly and it was great.

We stayed here on a family trip. The Japanese meals were delicious, and even after eating a lot, we didn’t feel heavy. The white rice was especially excellent. The Room was quiet and very relaxing, and since we could use the private bath as much as we wanted depending on the time slot, it felt like a great deal to stay at such a wonderful Ryokan—we were very satisfied.

It was a wonderful Ryokan. I loved the Onsen water quality, and I was able to relax completely in the open-air bath on the rooftop. The meals were also very delicious. You could really feel the chef’s care in each carefully prepared dish; I hope the rice served will be of a standard that matches it. I couldn’t say it was at its best, so I think it could be improved further by adjusting how it’s kept warm, for example. It was an excellent Accommodation.

My companion loves the Onsen here, so this is our third stay. I think we’ll come again. Thank you.

I booked a Room with an open-air bath, and also visited the large public bath. Both were very clean, and the open-air bath in the public bath area was well protected with insect repellent measures and sunshade coverage. As this is a sulfur hot spring, we recommend the open-air bath for guests who are sensitive to the smell of sulfur. The in-room open-air bath didn’t feel fully exposed from outside; it was more like a semi-open-air bath. Still, I could feel the breeze and relax comfortably in the water. The Room was near the free footbath area, so even during events you could hear what was going on—truly a prime spot. Dinner featured local vegetables and meat and was delicious. The original cocktails were also very easy to drink, so be careful not to overdo it. The young proprietress greeted us at dinner, told us about Arukuma Ale at the shop, and greeted us again in the morning—always cheerful and welcoming. Five stars for such a wonderful young proprietress.

All the staff were incredibly friendly, and they even saw us off at the end, which made us feel wonderful. At breakfast, we enjoyed local Shinshu flavors such as mushrooms and ended up eating a lot.

It rained heavily all day. Still, from the Room we watched the large courtyard pond, the rush of water running from the roof into the gutters, and droplets falling one by one from the pine needles. Since the bath in the Room also opens onto the courtyard, we were able to enjoy that atmosphere there as well.

The Chikuma River view from the Room was beautiful. It was a Japanese-Western style Room, spacious and very relaxing. About a 2–3 minute walk from the Hotel, there is a convenience store and a footbath, which we enjoyed during an evening stroll. The bath temperature was not too hot and felt great. It was a bit disappointing that the open-air bath alternates between men and women by day. Since we stayed only one night, it was the women’s turn at night and the men’s turn in the morning. It seems the morning view was wonderful. All of the staff were very kind. Thank you.

From the moment we arrived by car, the cheerful and friendly staff welcomed us in the parking lot and guided us, and the front desk team also assisted us with great care. Both dinner and breakfast were delicious, and the Onsen was amazing! The private bath is open to all guests from 23:30 to 6:30 the next morning, so we enjoyed a morning soak in a lovely stained-glass bath. The Room was very spacious, spotless, and wonderful. It was an excellent stay.

It’s a quiet, old-fashioned Onsen town, but the Onsen is simply outstanding! The water quality is irresistible for Onsen lovers. The building is clean, and the service is courteous. There’s not much around due to the location, but it’s one of those Hotels you’ll want to visit again.

I chose Mercure Hotel Matsushiro for my first stay in Nagano Prefecture. I decided after checking the Reviews, and it turned out to be an even better Hotel than the ratings suggested. The front desk staff were very professional and helpful, which made a big difference. We were able to enjoy complimentary services not only in the lounge but also in front of the first-floor reception area. The spacious lounge on the third floor was often full, so it would be great if guests could take drinks and snacks back to their Room when no seats are available. Dinner and breakfast time slots could be selected on a tablet, so we could see how busy it was in advance and everything went very smoothly. A marché event was also held in the Hotel lobby, and we enjoyed taking photos with “6 Monkey” as well as buying plenty of local oyaki dumplings and fresh farm produce. There were also children’s events at the tennis courts, which our child really enjoyed. We had a relaxing, unhurried, and comfortable stay at Mercure Hotel Matsushiro, and we would love to stay again. Thank you.

The Ryokan was clean, and above all, the Onsen was amazing! The hot spring water is top-notch!

This price was more than sufficient for two adults. We stayed as a couple in our 50s. The Room was spacious and had air conditioning and a TV, the toilet had a washlet, and the sulfur Onsen was wonderful. We were also able to enjoy an Onsen tour at the sister properties. There is also a retro hot spring town nearby, and the atmosphere is fantastic. The woman at the front desk was also very kind. Thank you!

The Onsen temperature suited my skin perfectly and was wonderful. Both breakfast and dinner were just the right amount and quality, and I was very satisfied. I planned to have some milk after the bath, but it was so popular that it sold out, which surprised me. However, the Facility overall had a retro Showa-era feel, and I was disappointed that the toilet washlet wasn’t working. Still, overall I was very satisfied.

We stayed here for a family trip. The staff were very thoughtful, we enjoyed visiting the different hot springs, and the meals were so luxurious we couldn’t finish them all. We will definitely stay again.

Convenience stores and supermarkets are a bit far away. The complimentary drinks included not only coffee but also non-alcoholic options and sake, which was great. The staff were also responsive and pleasant.

This trip was with my parents and my son. Since one of my parents has difficulty walking, I chose this Accommodation hoping they could watch the Kamiyamada Fireworks Festival from the Room. We reserved the top-floor Room (5F Executive Floor Suite), convinced we would be able to see the fireworks. When we arrived, the front desk staff guided our car and prepared a wheelchair for my mother. Dinner was included; there was so much that we couldn’t finish it all, but everything was excellent and delicious. The baths were also wonderful, with great-quality water that everyone enjoyed—my son went in four times. As for the fireworks, they were absolutely perfect. We could see the launch site clearly, and it was truly beautiful. The only disappointment was that there were several steps inside the Room. I also thought handrails would have been helpful. Still, with such great food and a perfect fireworks view, I’m glad we stayed in this Room. Thank you to all the staff as well. I’d love to stay again.

It was a truly wonderful Hotel. We are deeply grateful for the thoughtful care shown by the staff. Thank you for accommodating our difficult Shuttle Service request, for allowing us to enter the room even though we arrived early, and for serving both dinner and breakfast in a private room, which allowed us to enjoy a calm meal. As it was an inexpensive Plan, we feel very appreciative. We would love to visit again.

The open-air Onsen bath in the Room was truly relaxing, and I used it many times. We chose the small-portion Plan for meals, but it was more than enough to leave us completely full. Both dinner and breakfast were very delicious. The thoughtful touches unique to a small Ryokan—such as a toothpick holder made from chiyogami paper—made the hospitality genuinely comforting. The proprietress and all staff were also very pleasant. Also, since I have trouble with my legs, I stayed in a barrier-free Room, but the shampoo and other amenities in the shower area were placed quite low. If possible, I would like them to be set a little higher. Thank you very much.

I’m glad I could enjoy visiting different baths. Since it’s a natural Onsen, I’d like to go again. The cherry blossoms nearby were beautiful too. Spring is highly recommended.