Kami-Shiro Station × Stays Popular For Snow-View BathsHighly rated Hotel·Ryokan

We stayed as a couple. We had been interested after seeing it on the website and social media, and our stay exceeded expectations—especially the meal at LA VIGNE DINING FÛDO, which left a lasting impression. Being able to savor dining at the Hotel at a relaxed pace made for a truly satisfying experience. The Room and interior spaces were beautifully designed, and we found the scent throughout the property and in the bath amenities very soothing. The bright Room also had a kitchen, which made it feel more like staying in a vacation home than at a Hotel. It was such a wonderful stay that we’d love to return. Highly recommended.

The view from the Room was amazing—we could see the ski jump. It was forecast to rain from that day, but we had a brief spell of sunshine, which made us feel refreshed. There was an Onsen and an open-air bath as well, and it was very soothing. The meals were a real treat for vegetarians. It was a very relaxing one-night stay, and the Room was clean, but it was a bit disappointing that there is a step up to reach the toilet; at night, it felt like something elderly guests could easily trip over. Other than that, it was a Hotel we were fully satisfied with.

This was a wonderful inn, just as the reviews said. Although the facilities are old, everything felt clean throughout, and it was very comfortable. The baths in particular were so good that they alone made me want to come back. The view of the Hakuba mountain range from the open-air bath was so soothing that I could have stayed there forever. Soaking in the indoor bath fed by natural hot spring water eased my fatigue, and I slept soundly through the night without waking even once. Breakfast and dinner were buffet-style with Japanese, Western, and Chinese options; not only did they cook beef steak and white shrimp tempura right in front of you, but there were also many dishes thoughtfully prepared using healthy local ingredients, which I really appreciated. I was also impressed by how quick-thinking and pleasant all of the hotel staff were. It’s a hotel I definitely want to visit again.

It’s been eight years since our last stay, and this was our first visit back in a while. We returned because it’s one of our favorites, but here are a few things we noticed for next time: - We would like one more face towel at the washbasin in the Room, since two of us are staying. - Toiletries such as lotion are provided, but my wife said she would like emulsion/moisturizer as well. - A few dishes tasted quite salty to us—such as the breakfast soup, grilled salmon, and pickles. We had heard that Nagano Prefecture has been reducing salt recently. Despite these comments, this remains our favorite Accommodation thanks to the excellent hospitality of the staff. Thank you for taking care of us. We will visit again.

In conclusion, this Accommodation offered outstanding value for money! I had made separate one-night Reservations for different Rooms, but when availability opened up, I was able to stay in the same Room for two nights. I chose the Deluxe Japanese-style Room, and upgrading was definitely the right decision. The first thing I did after arriving was head straight to the Onsen. The water quality was incredible—silky and pleasantly smooth—and it genuinely felt like it left my skin refreshed. The washing area is spacious, and the indoor bath is more than large enough. The open-air bath is a bit smaller, but the water was so clean and soothing that it didn’t matter at all. I would happily come back just for this Onsen. The meals were also excellent. Although it’s a buffet, it wasn’t the typical “hotel buffet” with mass-produced dishes. Instead, each item felt carefully prepared. There aren’t countless options, but both the taste and quality were more than satisfying. I stayed for a Multiple Night Stay of two nights, and the initial plated dish (separate from the buffet) featured different ingredients on each day—both were delicious. Some buffet items also changed on day two, so I never felt bored even with dinner twice in a row. The wood-fired pizza was especially good—I ended up eating too much on both days. Honestly, if you ate this dinner every day you’d definitely gain weight (in a good way). It was nothing like an ordinary hotel buffet that simply reheats frozen food. Breakfast was just as good. The view from the Room was amazing as well, which made me even happier that I chose the Deluxe Japanese-style Room. By luck I was on the top floor (5th floor), with a full view of Happo-One Ski Resort—including the ski jump—so it felt fantastic. I honestly think this Accommodation has one of the best vantage points in the area in terms of seeing over the entire resort and how close it feels to the mountains. Switching to two nights in this Deluxe Japanese-style Room was absolutely worth it. If you’re unsure which side to choose, I highly recommend a ski-resort-facing Room. The Accommodation itself may be somewhat older, but there wasn’t a single place where it felt old (or dirty). If anything, it feels very clean throughout. Even my window had been thoroughly cleaned, so I could enjoy their proud ski-resort view through spotless glass. All staff members were kind and welcoming with genuine smiles, which made my stay even better. I would absolutely like to stay here again.

While Marriott Hotels are often associated with polished service, perhaps because this is not a large-scale Hotel, the hospitality here was friendly and warm, and every staff member we interacted with had a wonderful smile. I’m sorry for the trouble we caused when my son’s Switch wouldn’t connect to the Wi-Fi. They even contacted a service provider to get it connected, and my son was truly grateful. The Room also felt very Hakuba—woody and simple, but exactly my taste. The ReFa shower head in the bath and the amenities were excellent as well. The meals were also incredibly elaborate and detailed; I was especially moved by the appetizer inspired by Hakuba’s scenery. I often can’t finish a full course meal, but this time I was able to enjoy every last bite. In winter, it seems we’ll be able to see a completely different landscape in many ways, so this is an Accommodation I’d love to revisit during ski season.

We stayed here for my girlfriend’s birthday. Thank you for the special service! The room was exceptionally clean and beautiful, and we had a truly wonderful day. We would definitely love to stay again if we have the chance!!

I have stayed at luxury hotels and villas around the world, and this was definitely among the top-tier experiences. Simply outstanding.

We stayed as a group of three families (6 adults and 4 children). The accommodation was clean both inside and out, allowing us to have a wonderful time. The thoughtful touches such as insect repellent, mosquito coils, and pet sheets were much appreciated. We also made several inquiries by phone before and during our stay (e.g., about towel replacements), and the staff responded promptly and courteously, which was very helpful. If possible, we would love to stay again next year. If I may suggest some improvements: - A minor point, but while there was a rice cooker and measuring cup for rice, there was no rice paddle. It would be great if one could be provided (or at least noted in advance if unavailable). Additionally, having cooking utensils like long chopsticks for stir-frying would be even better. - The refrigerator took some time to cool down; it would help if it could be turned on before check-in if possible (the air conditioning was already on and very comfortable). - A guide or instructions for using the kitchen appliances would be helpful (especially for overseas-made IH stoves, microwaves, dishwashers). - Including a floor plan of the building might make it easier to visualize the space. Even with these points in mind, we had an extremely satisfying stay. Thank you very much!

This was our first trip to Hakuba with my daughter, and we were very satisfied with this accommodation. With only four rooms, each uniquely designed, we chose the "Condo" room this time. The room featured beautiful interior design, offering a luxurious and private experience. My daughter was delighted as well. For us, the enjoyment of a trip heavily depends on the accommodation's room and meals, and Kunugi exceeded all expectations with its hospitality and cleanliness. One of the highlights was the bath facilities—three options including indoor baths and an outdoor Asian-style bath that required a reservation. The outdoor bath had a tropical resort vibe where we could relax while enjoying views of the garden. It was so pleasant that I ended up using it twice—once in the evening and again in the morning. Dinner consisted of a full-course menu featuring fish and meat dishes that were casual yet delicious. The French toast served at breakfast was also excellent, which made my daughter very happy once again. Having stayed at many hotels or ryokans before, I believe accommodations like Kunugi—with its originality and exceptional hospitality—are rare to find. While winter is likely their peak season due to increased demand, visiting during off-season periods like now through autumn offers more reasonable rates. Summer in Hakuba feels like experiencing Japan’s traditional landscapes—a truly unique region worth visiting. We will definitely return for another stay! The owner was incredibly kind—a wonderful host—and even provided shuttle service for us. Thank you so much for making this summer trip such an unforgettable experience!

The Hotel building seems old, but it was well cleaned and very tidy. The meals were among the best I have ever had during my stays. Each dish was carefully prepared. Both dinner and breakfast were excellent. I would like to stay here again if I have the opportunity.

I stayed for 3 nights for skiing in Hakuba. The snow quality was terrible all 4 days, but I was very satisfied with the property overall. The ski locker in the drying room is spacious, easily accommodating boards and boots for 4 people, and it has a lock. The room is well soundproofed. There is a large public bath and an open-air bath. And above all, the food was extremely delicious. At first glance, I thought there might be a limited number of dishes, but the quantity was more than satisfying, and the seasoning was excellent. I will use it again if I have the opportunity.

We stayed for one night over the Obon holidays as a family, and everything was excellent. The Facility matched the photos, was very clean, and we had a truly comfortable stay. When we arrived, the tarp and BBQ set were already prepared, so we could start enjoying a barbecue right away—wonderful. There was also a Miele front-opening dishwasher, which made it very convenient for a large group to wash and dry dishes automatically. What we especially liked was that the LDK is on the first floor, and there is also one bedroom on the first floor. Even among luxury villas I researched extensively, it’s rare to find this layout plus a sauna, so I think it’s quite valuable. It also seems very easy to use when traveling with elderly guests or anyone with limited mobility, since it reduces the need to go up and down stairs. The wood deck is designed to be hard to see from the road, and it isn’t fully exposed from neighboring homes either—privacy was well considered. You can see an apartment-like building a few hundred meters away, so you probably wouldn’t want to sunbathe completely nude outside (haha), but it still feels nicely private. The sauna goes up to 90°C maximum, so those who prefer an authentic high-temperature sauna might find it slightly lacking. However, relaxing outdoors after the cold bath on an infinity chair or in a hammock was truly amazing. We had originally extended late check-out by two hours, and when we asked for an additional two-hour extension, they kindly responded quickly since there were no upcoming Reservations. The staff service was excellent as well. We were satisfied with everything—the Facility, layout, comfort level, privacy considerations, and staff support. It made for a wonderful family trip. Thank you very much.

We stayed as a family, and the room was spacious, stylish, and very clean, just like in the photos. From the second-floor living room, we enjoyed a breathtaking view of Hakuba's expansive scenery, offering an incredible sense of openness. The staff were extremely friendly from check-in and made our stay very pleasant. We stayed for two nights, and on the second day, they replaced our towels and promptly responded to our calls, which was very helpful. Amenities such as insect repellent spray and baby guards were well-prepared, making it safe and convenient for families with children. The recommended restaurants and spots were all fantastic, making this a truly satisfying stay. We would love to visit again!