Tazawa Station × Top-Selling Stays in the Last 24 HoursHighly rated facilities at Hotel·Ryokan

Although it is not an Onsen, we were able to relax and rest in a calm atmosphere. The breakfast was also delicious, and we were very satisfied. Chilled drinks in the refrigerator are also free of charge.

The hospitality at Hotel Tsubakino is outstanding. Their smiles and grace conveyed genuine kindness. In particular, when I was asked which newspaper I preferred and requested the Nikkei, it was delivered outside my door the next morning. This was my first time experiencing that at an Onsen Ryokan. Their attentive service deserves full marks.

The parking lot was spacious and convenient. The Room was clean and functional! The only slight dissatisfaction was the lack of a nearby convenience store, but while exploring, I found a yakiniku restaurant and enjoyed a delicious dinner. I appreciated the staff's thoughtful gestures, such as the handmade map.

The flavorful dishes made with local ingredients were highly satisfying. Additionally, the kind and attentive service from all the staff was truly heartwarming. Lastly, the cost performance was excellent! I would love to visit again if given another opportunity. Thank you

I stayed for two nights in August and did not experience any major inconveniences. The meals were delicious. The Onsen was spacious, and I was able to relax and enjoy it. The staff were also very helpful. There was only one designated smoking area outside, but it was not particularly inconvenient.

From the open-air bath, we could see cherry blossoms in full bloom so close they felt within reach, and both of us were very satisfied. 　For dinner, it was delicious—and a first-time experience—to pick shiitake mushrooms ourselves from a cultivation kit, grill them, and eat them. We also enjoyed having dessert in the lobby after moving to a different spot. The staff were very attentive as well. 　The only downside was that the Facility felt a bit old, but overall it was a great Hotel.

Thank you for taking care of us during the Obon holiday period. The Accommodation is old, but it was kept very clean inside. The private bath was also very spacious and nice. What was disappointing was the way the meals were laid out and how cramped the space was. There was no space to set down a tray, so we couldn’t even use seasonings, and it was inconvenient to place small plates; I’d like to see some improvement. There wasn’t much soy sauce available either, and it seemed we had to wait in a long line just to get soy sauce on our plates. The display layout also made items hard to pick up—for example, udon next to ice cream—so everything felt scattered. It’s a shame because everything else was good.

Stayed overnight after skiing at Shiga Kogen After check-in, straight to the open-air bath! Then draft beer at the all-you-can-drink corner. There were snacks too—the mixed nuts were delicious. Dinner buffet featured teppanyaki beef, with red wine, and lots of other options. Breakfast was tasty as well. If I didn’t have to drive, I’d have enjoyed the all-you-can-drink from the morning too (lol). The building is old, but they’ve clearly worked hard on renovations. The woman at reception also made a great impression. It’s a shame the dead grass along the road makes it look a bit abandoned from outside. I’ll be back.

Our stay for three men, all turning 72 this year, was very enjoyable. - We could park right in front of the Hotel, and the lift ticket counter is connected to the front desk. The 1-day pass was inexpensive (about half the price of other ski resorts), and Accommodation guests also received a 500-yen discount. - Both the Room and the large public bath were spacious, so we could relax. The dinner buffet included 1 hour of all-you-can-drink, and although there was no all-you-can-eat crab option, dishes were replenished quickly when they ran out, which we enjoyed. - A few points to consider: the air conditioner in the Room was quite noisy, and there were no chairs in the ski locker room. Also, the shop’s refrigerator only had ice cream and no ice; unfortunately, a store diagonally across from the parking lot had sold out of ice as well. All of the Southeast Asian staff at both reception and the restaurant were very pleasant—thank you for a wonderful ski trip.

Dinner was at an izakaya using the Hotel voucher. We had a grilled fish set meal and local sake within the voucher amount. It was delicious. In the morning, we had bread and coffee; I would have liked a salad. The bath was very hot, but the water was great. The only drawback was that the parking lot was hard to find. Thank you for your hospitality.

Unlike the Kanazawa Station location, I did not receive a confirmation call about pre-booking the EV charger. As a result, I called several times to Check Reservation, but every call was automatically routed to the call center, and I couldn’t tell whether my Reservation was secured until I arrived. When I explained this at the front desk, an older staff member apologized politely. Thankfully, the Reservation had been made. The EV charger is located behind the Hotel, and there is only one unit. By the way, this staff member provided the best and most professional service I have ever experienced at Route Inn—his attentiveness was outstanding. The lobby offered local Nakano apple juice and chilled sweets, which was a nice touch. The Room had been renovated, but the unit bath was an extremely small old-style type—especially the toilet. There were few restaurants nearby and it’s quite far to the station area, so we used Hanachaya in the Hotel for dinner. Route Inn properties with limited dining options nearby often have Hanachaya. I don’t think this was available before, but they now offer all-you-can-drink: 1 hour for 1,000 yen or 1.5 hours for 1,650 yen. It’s an excellent deal and hard to pass up. The draft beer was great, and they also had three types of local sake. The food was simply good, and the older gentleman working there was very kind. The bill ended up being very reasonable as well—I was satisfied overall. The only downside is that there aren’t many menu items; if you doubled the menu selection, sales and guest satisfaction would probably double too. Please consider it. Breakfast was fine overall, but it was disappointing that there wasn’t any curry here.

I stayed here for a Multiple Night Stay during my trip to Nagano. Even though I arrived much earlier than planned, the front desk staff kindly assisted me, which was very helpful. The Room was spacious enough for a family, and since it was just the two of us as a couple, we could really relax. Because the location is up in the mountains, it was quiet and cool at night, and I slept well. Breakfast was buffet-style with a sufficient variety. Since I stayed multiple nights, I had breakfast twice, and I appreciated that the selection changed slightly. There are vending machines for drinks and ice cream inside the building, as well as a small shop, but there are no convenience stores or restaurants nearby. If you choose a Plan without meals or plan to have light food and drinks in your Room, I recommend shopping before arriving at the Accommodation. I also had a Plan without dinner, so the front desk staff told me about “Madarao no Yu,” located a short way down the hill. Thank you to all the staff for their kind hospitality—this was my first Multiple Night Stay, and I had a very comfortable time.

They kindly accommodated our unreasonable requests, and we were very satisfied.