Yokokawa Station (Gunma Prefecture) × Accommodation With Grilled FishHighly rated for customer service and hospitality at Hotel·Ryokan

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

This was my first stay, and it was an excellent property. It’s a new, sophisticated hotel, and every area of the facility—from the sense of vertical space to the way shadows are used and the carefully designed indirect lighting—made me want to stay there all day. The dining experience was also wonderful, with well-spaced seating, thoughtful staff check-ins, perfect timing of service, and clear explanations of each dish. I would love to return in a different season. Thank you to all the staff.

We arrived early, but they kindly let us park, so we were able to explore the area, which was great. The hotel was modern, simple, and lovely. Everything we needed was provided in just the right amount, and we were very satisfied. In particular, since it is located in Old Karuizawa, it was easy to get around. Thank you very much. We would like to stay again if we have the opportunity.

I chose this hotel because my daughter and I wanted to enjoy lots of delicious food together. We were very satisfied with the shabu-shabu and sushi (there were three types). There was also a good selection of alcohol, including beer, sours, wine, and several kinds of sake. The view from the room was amazing, and the open-air bath had an incredible view as well—it felt wonderful. This is a hotel I would love to visit again.

It was a hotel where you could truly feel the unique atmosphere of Karuizawa. Surrounded by trees—including some with autumn leaves—it felt like walking along the tree-lined streets of Karuizawa’s villa area. Just looking at the scenery was relaxing, and it also had a luxurious feel. At night, everything was beautifully illuminated, and we walked to the spa building while enjoying the view. The dinner was thoughtfully crafted and could be enjoyed in a calm setting. The breakfast was also delicious across the board. It’s a hotel that made me want to stay at Indigo again when I visit Karuizawa. Thank you very much.

I made a Reservation because this Accommodation was reasonably priced and fairly close for sightseeing in Karuizawa. On arrival, there was welcome coffee from Mikado Coffee, and amenities were provided as well. Please note that pajamas are not provided. The Room was spacious and even had two TVs. I was also happy to find Mikado Coffee drip packs in the Room. A few things stood out: the Room felt a bit dated, I would have preferred newer slippers, and I saw a small ant while taking a bath—so it would be great if there were screens or something similar (it wasn’t so bad that it ruined the stay). That said, the breakfast included was very luxurious and exceeded the price! Since Karuizawa has stylish cafes, I think it would be nice to have a No Meals Included Plan as well. Thank you for your courteous assistance with parking and for contacting me about an item I left behind.

I stayed here for the first time the night before climbing Mt. Myogi. The Onsen was a cloudy bath, and it was my first time experiencing its iron-like scent. I only had breakfast, but the miso soup in particular was delicious. The staff were pleasant, and the Room was spacious and clean. The futon and pillows were fluffy, so I slept soundly—overall a very satisfying Accommodation.

I stayed for one night starting September 28. Since the accommodation offered rental bicycles, I walked from Karuizawa Station to the accommodation (about 10 minutes), left my luggage at the front desk, and rented a bicycle to go out. (The cost was 1,650 yen per day or 2,450 yen for an electric bike as I recall.) Renting a bicycle directly from the hotel made it very convenient as I didn’t have to walk back after returning it. Although the building felt a bit old, the room seemed renovated with new tatami mats and comfortable beds. It was refreshing to see beds placed on tatami mats, allowing me to relax both on the bed and on the tatami floor. I also felt secure placing my luggage directly on the tatami mats. Complimentary bottled water (one per person) and apple snacks were provided in the room. At reception, items like stick coffee packets, facial cleansers, and lotions were available for individual pickup. As there was no private bath in my room, I used the public bathhouse instead. The bathhouse was equipped with shampoo, conditioner, body soap—offered in about three varieties—which were quite sufficient. However, having makeup remover would have been even better. There were only two hair dryers available in total; they lacked power so drying long hair might take some time. A water dispenser was also provided near the bath area which allowed me to rehydrate after bathing—a nice touch. Breakfast included medicinal porridge dishes along with pork miso soup (tonjiru), grilled salmon, and various side dishes—all of which were satisfying! For those who don’t prefer porridge though white rice substitutions are possible upon request; coffee too could be self-served freely during breakfast hours! Overall experience staying here proved pleasant & enjoyable enough that I'd certainly consider returning again someday!