Yokokawa Station (Gunma Prefecture) × Nature Experience AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan

I really loved the interior atmosphere. Our Room was on the second floor, and the view of the fresh green courtyard from the terrace was wonderful—it was truly a lovely Room. Breakfast was also very delicious. All of the staff were kind, which made for a great stay. I would definitely like to visit again.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

I stayed here on the recommendation of an acquaintance who has visited Karuizawa many times. It was just a few minutes’ walk to Kyu-Karuizawa Ginza, so it was very convenient for exploring the area. The Room and the large public bath were both spacious, clean, and comfortable, and I really enjoyed both meals—they were delicious. I requested the Shuttle Service, and the vehicle was clean and the ride was excellent. The staff were also very pleasant and welcoming. If I had to mention one thing, it would have been even more comfortable if the TV supported network features. I will definitely stay here again when I visit Karuizawa.

Above all, the dinner we enjoyed here was so outstanding it left us speechless. Every dish was exquisitely seasoned, a true testament to craftsmanship that lets flavor speak for itself. The view of Mount Asama from the Room was deeply calming, and the lively birdsong drifting through the trees made a particularly memorable harmony.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

We stayed here to celebrate my son’s birthday. My family and I have visited many times since this place first opened, so I was surprised to see the monument marking its 25th anniversary! The property is beautifully maintained and spotless, as if time has stood still, and the hospitality was warm—making our trip truly enjoyable. My son was thrilled with the maisonette-style Room. Thank you as well for preparing a birthday message plate at dinner. Both breakfast and dinner were delicious.

I arrived early and they kindly stored my luggage, and from that moment until I left, the warm and welcoming service truly touched me. The French-style Room was charming and tastefully decorated, so it’s easy to see why the Reviews are so highly rated. And the breakfast served in the Room was absolutely delicious—I was thrilled! Everything was carefully prepared, and I especially remember the oval potatoes that were hollow inside. The potage soup and salad were also excellent. I would love to stay at Primavera again for a truly relaxing getaway.

I have stayed here about five times over the past few years. When visiting Karuizawa, I enjoy staying at this well-located Hotel as well as other Hotels I’m interested in, and exploring areas from Karuizawa to Komoro. The access is convenient, and it’s great that within Old Karuizawa you can easily walk to nearby places and shops you’re curious about. Also, you can buy your favorite ingredients and do simple cooking in your Room, or enjoy takeout. I am very satisfied with the clean, tidy Room. The staff also respond properly whenever something is needed. I would like to stay again.

We stayed at Karuizawa Prince Hotel East, where we used to come skiing when our children were little, to celebrate our daughter’s university acceptance. The atmosphere was unchanged and full of nostalgia. We were satisfied with everything—the staff’s service, the Onsen, and the meals. We made wonderful memories. Thank you very much.

I stayed here again, as I did last year. This time, I split my stay into two parts: 2 nights and then 3 nights—first on the east side, and the last 3 nights on the west side. The west side is better. I plan to stay here again next year.

This is a very comfortable and pleasant Hotel. The Hotel is located right in the center of Old Karuizawa, within an easy and enjoyable walking distance for an early-morning breakfast. All the staff were welcoming and friendly, always with a smile. We were upgraded as there was availability, and they even let us check the Room before check-in. There are chairs along the corridor leading to the lobby, making it a nice spot to sit and relax. Thanks to everyone on the staff, we were able to enjoy a truly relaxing stay. Thank you very much.

Standard Double (Non-Smoking) – 1 Night This was my second stay. I had been checking availability for months because I really wanted to stay at this Hotel. It’s close to the station and very clean. The bicycle rental is also a great feature. I was also very happy that there is a relaxing floor on the second floor where you can get drinks! I picked up amenities in front of the front desk and checked in. The front desk staff were very kind and courteous, which reminded me again what a great Hotel this is. Even though I stayed alone, the Room was very spacious and spotless! There was plenty of space to move around even with my suitcase open. I could relax comfortably with the large TV, big table, and sofa. I thought it would be nice to have a mirror in the Room so I could do my makeup in good lighting. (Was there a mirror provided? I looked for one but couldn’t find it.) I rented a bicycle, and it was cheaper than renting elsewhere. The bikes were newer than they were a few years ago and easier to ride. When I visit Karuizawa again, I’d love to stay at this Hotel!

You can walk to both Karuizawa Station and Kumoba Pond. It’s a slightly retro Hotel, with no elevator, and the shower and hair dryer are standard. That said, it has a nostalgic charm that I really liked. Meals were served at seats overlooking the garden greenery, and it was comfortable even when dining alone. Of course, the food was delicious. The staff were also very pleasant.

The staff’s hospitality is outstanding. In every respect, this Hotel is better than another Hotel in Karuizawa that costs several times more. Some Chinese guests have poor manners, but I suppose that can’t be helped given Japan’s government policies.

I stayed here in early June. Tucked away behind Karuizawa Suwa Shrine, the lush and quiet surroundings were truly soothing for both body and mind. The friendly staff and the warm welcome from the large bear in the lobby made me smile, and the clean, spacious Room was comfortable and relaxing, with thoughtful attention to detail including amenities. Breakfast featured delicious vegetables, with a choice of mains that felt nourishing and wholesome. I enjoyed it so much that next time I’d love to try dinner as well.

Mount Myogi rose like a folding screen, and the scenery was spectacular! The Hotel was clean, and the Onsen had great water. Meals were buffet-style for both breakfast and dinner. Unfortunately, it wasn’t food I’d want to eat again... There are many sightseeing spots nearby, so we were able to stop by various places and had a very fulfilling trip.

The location was convenient and I had a great time. It was reasonably priced and I would like to use it again. Thank you very much.

We had a wonderful time with our dog. The meals were delicious. The service was excellent. We were able to spend lots of quality time with our dog. We’d love to come again.

The newly opened accommodation was very clean and highly satisfying. The courtyard view from the entrance was particularly beautiful. Its convenient walking distance from Karuizawa Station made it easy to access shops, restaurants, and the accommodation itself. I would definitely like to stay here again.

I stayed here for the first time the night before climbing Mt. Myogi. The Onsen was a cloudy bath, and it was my first time experiencing its iron-like scent. I only had breakfast, but the miso soup in particular was delicious. The staff were pleasant, and the Room was spacious and clean. The futon and pillows were fluffy, so I slept soundly—overall a very satisfying Accommodation.