Shin-Sugita Station × Stylish StaysHighly rated facilities at Hotel·Ryokan

At breakfast, both the floor staff and kitchen staff greeted me warmly—it made for a pleasant start to my day. The Japanese/Western buffet selection was great; I was also happy they had rice porridge available. The curry was especially delicious. It was a wonderful Hotel. I’d lo

The simple yet functional Room was also very relaxing. The morning buffet at MUJI Café was delicious—I enjoyed grilled kinmedai (splendid alfonsino), seasonal takikomi gohan (mixed rice), and MUJI curry. I would definitely like to stay at this Hotel again on my next trip to Kamak

The Room was clean and absolutely perfect. Playing a Hawaiian radio station via Bluetooth in the Room made it feel like we were actually in Hawaii. The spa and gym were also fantastic! Thanks to this Hotel... Everything was beautiful, and we had an amazing time here.

From the stylish front desk area to the spacious Room, everything was excellent. The bathroom and toilet were very clean, and the pajamas were comfortable as well. Breakfast was high quality and satisfying. The bakery inside the Hotel was also delicious—both in appearance and

- The bed had a Simmons mattress, offering exceptional comfort. - The view from the Yamashita Park side featured an expansive scene of the sea, greenery, and sky—very refreshing. - The bathroom and vanity area were solidly built with luxurious tiled finishes that added to the

The room, though standard, had an impeccable layout with excellent amenities and an outstanding shower in the bath. I relaxed until just before check-out time. The night view from the hotel window still shines vividly in my memory. I am completely satisfied with my stay. Thank

Although I had been to the Red Brick Warehouse before, this was my first time visiting Hammerhead. The building is very sophisticated and looks stunning at night. The design by Azusa Sekkei is truly remarkable. The hotel entrance is located on the side, and as you enter, you are

We were so full that we skipped lunch! Everything tasted delicious. The cakes we bought as souvenirs were beautifully colorful like jewels and adorable; they had been held for us until pickup which was very helpful. We enjoyed them after returning home. Highly recommend this

This was my first time staying here. Upon entering, the scent of cypress wood immediately provided a sense of relaxation. The Room faced the city side, but the view of the Tanzawa mountain range was beautiful. Both the hallway and Room had a wood-themed design, creating a pleasan

They also upgraded our Room and placed us on a high floor. Every time we visit, it feels as relaxing as coming home. Since I was born in Yokohama, I’m also happy to be able to look out at the sea. Living in Tokyo surrounded by buildings, Yokohama truly feels wonderful—it's a city

I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

As a classic Hotel with a long tradition, its Facilities are different from those of the latest international brands, but this stay reminded me once again that a Hotel’s true value lies in its service—its people. I would love to return with my mother and stay in the same Room aga

I have stayed here many times. The Facilities are excellent, the Room is clean, and I always enjoy a comfortable stay. As I often visit Chinatown and the Yamashita Park area, I chose this Hotel for its convenient access. I also really appreciate being able to use the ReFa hair dryer and hair iron. I would like to stay here again in the future.

Breakfast also offered sufficient variety for a lounge setting. Regardless of quantity, each dish was delicious both in the morning and evening. Above all, restocking was smooth, allowing us to enjoy our meals at a relaxed pace without feeling rushed—this was my favorite aspect

I stayed with a friend for a fan meeting. We may have taken the wrong exit at Yokohama Station and ended up taking quite a detour, but if you follow the proper route there’s no problem at all. When we arrived, the front desk staff greeted us warmly, which made us feel very welcome. The Room had a lovely atmosphere, and the bed was wonderfully soft. I usually can’t sleep if I stack two pillows, but I slept comfortably here! My friend, who often feels tired when staying at a Hotel, said “This place has good energy,” and was able to relax a lot. There are plenty of restaurants around the Hotel as well, it’s close to the station, and I’d like to stay here again when I visit Yokohama.

It was very helpful as it was hard to find a cool place in the heat. The freedom to come and go allowed me to step out for merchandise shopping or drinks, and the amenities were well-equipped, letting me rest until the concert and even touch up my makeup. I was very satisfied. Th

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

Also, having the shoe box and locker share the same key and number was simple and easy to understand. I appreciated not having to worry about others using my slippers. The Room was clean, there’s a laundry facility (though I didn’t use it), and the amenities were plentiful—no co

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy, so I slept very well. Because the bed is

It was a calm Hotel, and all the staff were very friendly. Breakfast had a good selection and was delicious. The bathroom took some time to drain, perhaps because we were on the 9th floor, but it was well cleaned and comfortable to use.