Shin-Sugita Station × Stays Popular For Night ViewsHighly rated for rooms and amenities at Hotel·Ryokan

Thank you as always. I really appreciate that the Room TV has been upgraded to a smart TV, making it possible to watch apps and WOWOW. The variety of bath salts has also increased, and the bath towels feel luxurious and are easy to use. Even in a single room, the Room is spacious enough for light stretching. Recently, prices have gone up and it’s been hard to stay as often, but I’d like to use it again during more affordable periods.

The Room was clean and absolutely perfect. Playing a Hawaiian radio station via Bluetooth in the Room made it feel like we were actually in Hawaii. The spa and gym were also fantastic! Thanks to this Hotel... Everything was beautiful, and we had an amazing time here.

Thank you very much for letting us stay in a non-smoking Room this time. The Room was spacious and the view was wonderful—everything was perfect. I also thought it was rare to have a foot bath, and it felt great. Everyone who assisted us made a great impression, and whenever we had questions, they kindly helped us, which we really appreciated. It’s close to the station and also near sightseeing spots, so the location was excellent. We would love to stay again if we have the opportunity. We had a very comfortable stay—thank you so much!

The room, though standard, had an impeccable layout with excellent amenities and an outstanding shower in the bath. I relaxed until just before check-out time. The night view from the hotel window still shines vividly in my memory. I am completely satisfied with my stay. Thank

The hospitality from check-in was excellent and made us feel very comfortable. The Room was very clean and cozy. We looked forward to enjoying sunset cocktails at the bar, and the hors d'oeuvres were beautifully presented and absolutely delicious. We had a wonderful time list

They also took my previous comments into account and had placed a tabletop mirror for me—such thoughtful attention to detail. I was even able to watch the second full moon of May from the rooftop terrace. For breakfast, I enjoyed both the French toast I’d been looking forward to

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

Thank you very much for this wonderful experience. We were provided with a very lovely Room overlooking Yamashita Park and the Bay Bridge, allowing us to fully enjoy the Christmas season in Yokohama. The night view of the illuminated park and the harbor beyond was exceptional

As expected, my mother was overjoyed by the stunning night view and kept saying it felt like a dream as she stepped out onto the balcony or relaxed on a chair. This is my fourth stay at this Hotel, and every time it provides such a comfortable experience—I am once again very sati

The Facility as a whole feels relatively new, so it was clean and very comfortable. The night view from the Room was beautiful, and with a sofa by the window, I could relax and enjoy the scenery. You can also watch content such as YouTube on the in-room TV. They also provided ch

It had been a while since I last enjoyed a Hotel vacation. The heat had been lingering and I was tired from work, but I was able to refresh and feel back to normal. I love the Japanese-style breakfast in the morning. Sorry for spilling the soy sauce. I’ll be back again. Everyone, please be careful of heatstroke even while you’re at work.

This was my first time staying here. Upon entering, the scent of cypress wood immediately provided a sense of relaxation. The Room faced the city side, but the view of the Tanzawa mountain range was beautiful. Both the hallway and Room had a wood-themed design, creating a pleasan

We requested breakfast via Room service, and it was set up quickly and with great care. We were able to enjoy it together while taking in the wonderful view. We made great memories, and we are grateful to everyone at the Hotel. Everything went smoothly, and the Room was exc

I stayed at Yokohama Tokyu REI Hotel! This was my second time! All the staff responded quickly and courteously, and I was able to spend my time here very comfortably. The Room was also very clean, carefully cleaned down to every detail—perfect! There was an earthquake in the middle of the night and I felt a bit uneasy, but there was clear guidance on what to do in an emergency, so I could respond with peace of mind, thinking “I’ll be okay here.” I really felt their attentive care for guests, which was very reassuring. Once again, I had a safe and comfortable stay. Thank you for a wonderful time and great memories! When I come to Yokohama again for fan activities, I would definitely like to stay here.

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to truly relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy—I slept soundly. Because the bed takes up much of the space, there’s little room beyond a table and mini sofa, so opening a large suitcase was only really possible near the entrance door, which was a bit challenging—but overall I was very satisfied. The elevator only operates when you hold up your key card, which also felt reassuring from a security standpoint.

It was very helpful as it was hard to find a cool place in the heat. The freedom to come and go allowed me to step out for merchandise shopping or drinks, and the amenities were well-equipped, letting me rest until the concert and even touch up my makeup. I was very satisfied. Th

At night, I left the curtains open and fell asleep surrounded by city lights—it was blissful. I also appreciated having bar soap at the sink, which is a personal preference of mine, and I used the gym at night as well—it had excellent equipment. The food in the club lounge w

I’m the type who tends to notice stains or dust when staying at a Hotel, and if it’s bad I sometimes end up cleaning myself, but this time I didn’t even think about that—in fact, it was so clean I was genuinely impressed. The bed was spacious with just the right firmness, and there were so many amenities that I found myself thinking, “Is it really okay to take even this?” It was a Multiple Night Stay, and I honestly wished I could have spent more time in the Hotel instead of going out. I was able to check out on the TV screen at the end, but maybe many guests don’t notice? As for the Room key, there was a return box by the entrance/exit, but the TV screen said to leave it on the table in the Room, so I wasn’t sure which option was preferred.

Since it was reserved for a proposal, everything, including coordination with a partnered florist for surprise arrangements, was handled smoothly. The view from the room, furnishings, dinner, and breakfast all provided the best service we have ever experienced. Thank you so m

The pancakes showed great attention to detail—one was caramelized, and I could fully try three different kinds of maple syrup. The tea was also excellent, and I was very satisfied. Because my Room was on the top floor, it felt open and spacious with a great view, and I spent a