Shin-Sugita Station × Accommodation For Postpartum Mothers To Rest ComfortablyHighly-rated Hotel·Ryokan

I often enjoy refreshing stays at luxury hotels mainly in central Tokyo with friends, but this time I ventured to Yokohama for the first time. The spacious room offered a wonderful view through the large windows, and I was able to spend a relaxing, luxurious time. When I returned from dinner, the drinks and towels we had used during the day had been replenished, and I truly appreciated the thoughtful attention to detail and high-quality hospitality. This time, I also enjoyed afternoon tea and a teppanyaki dinner. The afternoon tea was not overly sweet, and it paired beautifully with a wide selection of teas, including original flavors. The teppanyaki dinner highlighted the excellence of the ingredients; every dish was delicious, and I was impressed with each course. From the room to the dining and service, everything exceeded expectations, making it a truly refreshing stay. I would love to visit again. Thank you for such a wonderful experience.

The room was spotless, and the amenities were excellent—just what you’d expect from the long-established Hotel New Grand. For breakfast, I considered room service but went to the restaurant for the Monte Cristo sandwich. The incredibly fluffy French toast and the savory bacon-and-cheese saltiness were outstanding. The tomato juice served with what was probably a domestically grown, unwaxed lemon was also superb. I’ll definitely be back!

Thank you very much for your hospitality. The staff’s polished service was outstanding, and the room felt extremely clean. The size, amenities, and in-room facilities were all very satisfying. In particular, the room with a balcony this time had a wonderful view and was perfect. The Bay Club Lounge is on a completely different level from lounges at other hotels, and we were able to spend an elegant, relaxing time there. The cocktails, mocktails, and food are always truly delicious and make us feel happy. We sincerely hope these wonderful services will continue unchanged in the future... Thank you again for your warm hospitality.

With a typhoon forecast to hit directly, we decided on the Sheraton right away. Thanks to that, we stayed dry and could respond based on the latest information, which gave us peace of mind. We were upgraded to a Room and had a very relaxing stay. Breakfast was all delicious with locally sourced ingredients—especially the freshly made rice balls, which were outstanding.

My elderly parents stayed here, and they were able to spend their time comfortably with no particular issues. When I made the reservation, I requested a room close to the elevator, and they prepared a room right next to it as requested, which was very helpful. The staff were also courteous, so we felt at ease throughout our stay. I had expected yukata robes, but it was a pleasant surprise that pajamas were provided. Breakfast offered a wide variety of options; everything was delicious and we enjoyed it. This time we booked a plan with Club Floor access. Last time there was cake provided, so it was a little disappointing that there wasn’t any this time, but my parents were very happy with their time on the Club Floor and it became a wonderful memory. Thank you for your thoughtful care for my elderly parents. We would like to stay again if we have the opportunity.

I stayed here with my boyfriend during summer vacation. We were extremely satisfied with the room! We booked a breakfast-only plan, but we were able to enjoy everything from afternoon tea to cocktail time in the exclusive lounge, so we were completely full. The room was truly spotless and even better than expected!

The irori sauna was the best sauna I’ve ever experienced. The sushi for dinner was also very delicious. This is an Accommodation I’d love to visit again if I have the chance.

I finally stayed at the InterContinental Hotel, a striking, innovative building shaped like a yacht’s sail that I’d wanted to visit for a long time. The warm welcome at the entrance and the kind service made me very happy. This time I chose a harbor-view Room on the 27th floor. Since I had lounge access, I enjoyed a light drink before heading out. The staff are young, but their hospitality and manners were excellent. If you want ocean views, I don’t think there’s any other choice but this Hotel—you can truly enjoy both luxury and an extraordinary getaway experience. With the shower room and bath separated, my stay was very comfortable. Next time as well, I’ll come back to enjoy the harbor view from a high floor! Thank you very much.

I stayed at this Hotel because I wanted to visit the Marie Antoinette exhibition at the Yokohama Museum of Art, and it was the closest option. All of the staff were very pleasant and welcoming, and my mother was very satisfied as well. Thank you very much. During our stay, we also enjoyed the breakfast buffet and cakes in the lounge. The Mont Blanc cake was outstanding! Breakfast also had an onigiri station and a noodle counter, so we had fun and left feeling completely full. One note for future guests: Amenities are minimal, and in particular the body towel was not ideal for washing your back, so I recommend bringing anything you may need. Overall, this is a wonderful Hotel that I can definitely recommend.

This was my first stay here. In the middle of urban Kannai, Yokohama, it felt like stepping into a mysterious other world, and the Japanese-style atmosphere was wonderful. The room was not very spacious, so the air conditioner blew directly onto one side of the bed, which made it a bit uncomfortable. The bathroom was clean, but the bathtub was small. Breakfast was very delicious—especially the croissant-style waffles and the local specialty shumai. I would love to visit again if I have the chance. Thank you very much.

We stayed here to celebrate my girlfriend’s birthday. From before our stay, the team kindly helped us with menu requests and planning a surprise, which made us feel at ease and ready for the day. On the day, we were picked up at the nearest station with the Shuttle Service, and we felt warmly welcomed from the moment we arrived. The Room atmosphere was wonderful—an exceptional space that truly felt like an escape from everyday life. The food was absolutely delicious, and we could tell how much care went into every dish. The staff’s attentiveness was outstanding, and from our pre-stay communication through checkout, we were comfortable throughout. Our special anniversary became an unforgettable memory. We would love to stay again—this is an Accommodation we will definitely return to.