Shin-Sugita Station × Stays With Smoking RoomHighly rated for customer service and hospitality at Hotel·Ryokan

Beauty items such as hair irons, makeup removers, and lotions were well-prepared and extremely helpful. Additionally, there were complimentary drinks and desserts, showcasing thoughtful hospitality that truly moved me. Moreover, the rooftop footbath offered a relaxing time wit

The reception and breakfast staff were all very kind. They also kindly stored our luggage after check-out, which was very helpful. Thank you. The amenities were excellent, and it was nice to choose from various types of pillows. The welcome drink had a variety of options that co

Everything was absolutely delicious. They even had Premium Malts bottled beer, and I was very satisfied with the pleasant service. Above all, the breakfast at Le Normandie was highly praised by my mother! The weather was great, and we enjoyed the wonderful scenery along wi

I stayed here for a live event. The large public bath and the variety of amenities were excellent, and I was very satisfied. The late-night ochazuke was delicious! Breakfast was also tasty, and I was truly satisfied. All the staff members were incredibly kind and attentiv

I stayed for one night with my daughter. The room was clean and spacious, with a separate bath and toilet, making it comfortable. The location was very close to the station, with restaurants and convenience stores nearby, so we had no inconvenience. I actually wanted a multiple n

Among Business Hotels, Richmond Hotel is my favorite because the Room is spacious and the Facility is excellent. The large desk with a desk lamp and the comfortable caster chair made my stay very pleasant. The slightly larger sofa is also a nice touch. The entire Room is bright,

We stayed in a Yokohama Floor Bay View Room on a high floor, and the view was wonderful—we could see both the ocean and the Ferris wheel. The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and b

This was my first stay here. The front desk staff greeted us with a smile and kindly answered all of our questions in detail. Our connecting rooms were very spacious, and the bathroom was larger than the one at home, so we could relax and had a very comfortable stay. Because the hotel is located up a hill, getting to Sakuragicho Station can be a bit challenging, but there are plenty of convenience stores and restaurants nearby, which makes it easy to get around. We also booked an additional single room—thank you for placing it close to our room. I would love to stay here again when visiting Yokohama.

The staff, both at the front desk and in the dining area, were kind and attentive, providing a perfect score of 100 for their service. I am grateful. The cleaning staff also greeted me pleasantly, allowing me to leave in a good mood. When I come to Yokohama, I definitely plan

This time I couldn’t book a non-smoking Room and ended up with a smoking Room, so the smell did bother me, but the Room was very spacious. Everything was well taken care of, and I was able to enjoy a comfortable trip. It was also great that the Hotel is close to convenience sto

I called in advance, and they handled my late-night check-in smoothly even after midnight. The room was clean, and with comfortable bedding I was able to sleep well despite the short stay. However, it was disappointing that filling the bathtub took a long time. Given the current

The Room has been renovated and is very clean. A DVD player was provided in advance, and there’s a 50-inch TV with a large screen where I watched my own DVD—Monteverdi's opera "The Coronation of Poppea." It was enjoyable even from bed! The bathroom features ReFa showerheads

I stayed with a friend in a smoking twin room with breakfast included. We relaxed on the spacious beds, went out around town, and after returning to the Hotel after 1:00 a.m., we were able to unwind and enjoy the large public bath. The air conditioning worked well, so we stayed c

Amenities are well stocked in the 1st-floor lobby (plastic bags are available, which is convenient). There are convenience stores, a drugstore, and restaurants near the Hotel, and there’s also Maruetsu nearby, which is helpful. *If you go to Fukutomi-cho Higashi-dori Street,

There is a PRONTO on the first floor of the Hotel, and a convenience store nearby, which was convenient. One minor point: for eco reasons, the lower roll of toilet paper was left wrapped with instructions to use it only after finishing the upper roll; when we removed the wrapping

I visit Kamakura every year, but this time I decided to use Ofuna Station as my base and stayed at this accommodation for a multiple night stay. First of all, the cleanliness was perfect. The amenities included bath salts with a lovely scent that helped me relax after walking a

Breakfast offered both Japanese and Western options, and both the quality and quantity fully satisfied my high-school-aged son. Dinner and shopping were also very convenient, as many buildings are directly connected around Yokohama Station, making it easy to get anywhere. We wo

It was just a short walk from Bashamichi Station. With Yokohama Cosmo World, World Porters, the CupNoodles Museum, and Hammerhead Park nearby, the location was excellent and very convenient. I chose a Room on the side facing the Yokohama Cosmo World Ferris wheel and enjoyed both

All of the staff were kind, and what stood out most was on the morning of checkout. When I left my Room, an employee who had been working some distance away took the time to stand up and bow to me. That thoughtfulness made me very happy and gave me a pleasant start to the day. N

I was very satisfied with the courteous service and the clean Room, just like last time. I was grateful for the consideration of being placed on the same floor as my companion, which made it easy to move between rooms. My companion seemed satisfied as well. The bed was comfortabl