Shin-Sugita Station × Accommodation With Queen BedHighly-rated Hotel·Ryokan

Even on a rainy day, I was able to arrive without getting wet at all from Sakuragicho Station’s South New Ticket Gate. I had booked two rooms for one person and was a bit confused at check-in, but the staff helped me right away and the process went smoothly. There’s also a Seijo Ishii supermarket on the first floor, which made it incredibly convenient to pick up delicious drinks and snacks for an evening nightcap. Of course, the room was clean as well, and I appreciated the comfortable hospitality that was eco-conscious without being excessive.

I was able to step away from my busy daily routine and enjoy a calm, high-quality 3-day, 2-night stay. The front desk staff’s polished service was truly pleasant, and I felt reassured from the moment I arrived. The Room was kept beautifully clean and well arranged, and I could sense thoughtful attention to detail throughout. I believe this is an appealing Accommodation, perfect for adults who want to relax quietly in Kamakura. Also, the email replies to my inquiries (before my stay) were very prompt, which was extremely helpful.

As we did last year, four of us stayed again for a birthday sleepover. The Facility was well designed with no unnecessary extras, and having a large public bath was fantastic. Because of light rain, we took taxis to and from Chinatown, which was very convenient. We also really enjoyed using screen mirroring on the TV. Everything was thoughtfully arranged, and all four of us were completely satisfied.

I often enjoy refreshing stays at luxury hotels mainly in central Tokyo with friends, but this time I ventured to Yokohama for the first time. The spacious room offered a wonderful view through the large windows, and I was able to spend a relaxing, luxurious time. When I returned from dinner, the drinks and towels we had used during the day had been replenished, and I truly appreciated the thoughtful attention to detail and high-quality hospitality. This time, I also enjoyed afternoon tea and a teppanyaki dinner. The afternoon tea was not overly sweet, and it paired beautifully with a wide selection of teas, including original flavors. The teppanyaki dinner highlighted the excellence of the ingredients; every dish was delicious, and I was impressed with each course. From the room to the dining and service, everything exceeded expectations, making it a truly refreshing stay. I would love to visit again. Thank you for such a wonderful experience.

This was my first stay here. I had dinner at the restaurant on the first floor. The Yamayuri pork was tender and delicious, and everything else—like the rosemary-scented potatoes and the fresh fish carpaccio—was excellent as well. All of the staff were smiling, pleasant, and courteous, so I had a truly enjoyable time. They had heard from the front desk that it was my husband’s birthday, and I was happy they wrote a congratulatory message on the dessert plate. In the morning, we chose the bento-style breakfast on the 12th floor and were very satisfied. The fresh juice was delicious, and having breakfast while looking out at Yamashita Park and the Bay Bridge right in front of us was wonderful. The room also had chic interior decor that felt very relaxing. The TV was impressively large, which made it even more enjoyable. I’d like to come back from time to time to enjoy a special getaway.

We stayed here for one night during our Yokohama and Kamakura trip. It’s conveniently located about a 5-minute walk from Yokohama Station, with plenty of restaurants and department stores nearby. We left our luggage before check-in and went sightseeing in Yokohama. Since the front desk is set further inside, it might be a little hard to find at first. We chose this hotel because we wanted a place with separate bath and toilet, and a recommended breakfast. For breakfast, you choose a main dish and the side dishes are buffet-style. You can pick from a variety of small plates. The room was spacious and very clean, and we could fill the tub with hot water and enjoy a relaxing soak. With its brown-toned interior, the room had a calm atmosphere that made it easy to unwind. The bakery in the lobby is highly recommended! Definitely give it a try—we even bought some to take home at check-out. We’d love to stay here again when we visit Yokohama. This was our first time using this travel site, and by using points we were able to stay at a great price. It’s an upscale hotel, and the quality absolutely lived up to expectations.

The room was spotless, and the amenities were excellent—just what you’d expect from the long-established Hotel New Grand. For breakfast, I considered room service but went to the restaurant for the Monte Cristo sandwich. The incredibly fluffy French toast and the savory bacon-and-cheese saltiness were outstanding. The tomato juice served with what was probably a domestically grown, unwaxed lemon was also superb. I’ll definitely be back!

I was very satisfied because the complimentary amenities suited my skin type. The staff were excellent, and since I had some time before check-in, I waited in the lobby and they kindly offered an early check-in. Their explanations were clear and very helpful. It was also very convenient to be able to check the coin laundry availability on the Room TV.

Thank you very much for your hospitality. The staff’s polished service was outstanding, and the room felt extremely clean. The size, amenities, and in-room facilities were all very satisfying. In particular, the room with a balcony this time had a wonderful view and was perfect. The Bay Club Lounge is on a completely different level from lounges at other hotels, and we were able to spend an elegant, relaxing time there. The cocktails, mocktails, and food are always truly delicious and make us feel happy. We sincerely hope these wonderful services will continue unchanged in the future... Thank you again for your warm hospitality.

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

Although it’s close to the station, Yokohama Station is so large that I still got a bit lost. However, I found my own landmarks, so next time I’ll be able to get there without any trouble. The unexpected surprise Room upgrade on the day, the amenities, the separate pajama set, and the wide variety of teas made for a very relaxing stay. I will stay here again when I’m in Yokohama.

I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

I stayed here with a friend for a fan meeting. We must have taken the wrong exit at Yokohama Station and ended up taking quite a detour, but if you follow the proper route there’s no problem at all. When we arrived, the front desk staff greeted us warmly. The room had a great atmosphere, and the bed was wonderfully soft. I usually can’t sleep if I stack two pillows, but I slept comfortably here! My friend, who often feels tired after staying at hotels, said “This place has good energy,” and seemed very relaxed. There are plenty of restaurants around the hotel, it’s close to the station, and I’d definitely like to stay here again when I visit Yokohama.

I stayed at Yokohama Tokyu REI Hotel! This was my second time! All the staff responded quickly and courteously, and I was able to spend my time here very comfortably. The Room was also very clean, carefully cleaned down to every detail—perfect! There was an earthquake in the middle of the night and I felt a bit uneasy, but there was clear guidance on what to do in an emergency, so I could respond with peace of mind, thinking “I’ll be okay here.” I really felt their attentive care for guests, which was very reassuring. Once again, I had a safe and comfortable stay. Thank you for a wonderful time and great memories! When I come to Yokohama again for fan activities, I would definitely like to stay here.

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

We stayed the night before a memorial service in Kamakura. The Hotel is conveniently located near the station, and we also enjoyed exploring around Ofuna Station. The Hotel was clean, the staff greeted us warmly, and they kindly assisted us with the check-in and check-out machines. The amenity bar offered a wide variety of bath salts, which was fun to choose from, and there were many thoughtful touches throughout. Breakfast was delicious as well. We were just talking as a family about staying at Mets again the next time we come for a memorial service.

This was my first stay here. The front desk staff greeted us with a smile and kindly answered all of our questions in detail. Our connecting rooms were very spacious, and the bathroom was larger than the one at home, so we could relax and had a very comfortable stay. Because the hotel is located up a hill, getting to Sakuragicho Station can be a bit challenging, but there are plenty of convenience stores and restaurants nearby, which makes it easy to get around. We also booked an additional single room—thank you for placing it close to our room. I would love to stay here again when visiting Yokohama.