Shin-Sugita Station × 2-Bedroom AccommodationHighly rated for dining at Hotel·Ryokan

I was very satisfied because the complimentary amenities suited my skin type. The staff were excellent, and since I had some time before check-in, I waited in the lobby and they kindly offered an early check-in. Their explanations were clear and very helpful. It was also very convenient to be able to check the coin laundry availability on the Room TV.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

The irori sauna was the best sauna I’ve ever experienced. The sushi for dinner was also very delicious. This is an Accommodation I’d love to visit again if I have the chance.

Thank you very much for your wonderful hospitality! Everyone’s smiles were truly lovely. It was clear that you were always attentive to your guests—something I don’t think you find at Hotels in central Tokyo. Thank you again!

It was a calm Hotel, and all the staff were very friendly. Breakfast had a good selection and was delicious. The bathroom took some time to drain, perhaps because we were on the 9th floor, but it was well cleaned and comfortable to use.

We were very satisfied. The exterior looks old, but the inside has been renovated and was clean. We stayed as a family of six, and since our kids can be noisy, we were looking for a whole house rather than a Hotel—this place was perfect!! Google Maps didn’t lead us there easily, so it’s clearer to set the destination to the shop shown in the video sent in advance. The stairs felt a bit scary to go up and down, and the living room was small, but it really helped that we could do laundry and there was also a dryer. Since we were in Yokohama with kids, we couldn’t explore as much as we wanted, so we’d love to stay again when we visit Yokohama! The Accommodation is located inside Yokohama Chinatown. Yamashita Park, convenience stores, supermarkets, and (I think) Marine Tower were all within walking distance! Thank you very much!

Yahoo Travel stated that checkout was 11:00, but in fact it was 10:00. We left our luggage and went out for breakfast, and when we returned around 10:40, housekeeping had already entered the room. It was a bit disappointing.