Shin-Sugita Station × Western Cuisine AccommodationHighly rated facilities at Hotel·Ryokan - 3Page Number

At the front desk, the staff kindly guided me through the procedures as I was unfamiliar with them. There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed time. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was also conveniently located near Kannai Station and very easy to use. Thank you for your hospitality.

I honestly wondered if this price could really be right, but since it was through IKYU, I decided to go ahead and make a Reservation as part of the experience. We stayed here on the way back from an Odawara trip, and the next day we went on a shopping tour from Yokohama to Futako-Tamagawa. There were many foreign guests at the Hotel front desk, but the Room was comfortable. It was my birthday, so we toasted at a nearby no-frills yakitori place that opens early. As a couple, we were very satisfied with this Hotel. Thank you very much. We’d love to stay again.

This is a Hotel I’d like to stay at every time I visit Yokohama.
Since it can be fully booked, I plan ahead and adjust my schedule so I can make a Reservation early.

From the warm welcome at the front desk during check-in to the friendly greetings and conversations from the breakfast staff, everyone was kind and made our stay very pleasant.

The staff were also very kind.

The 6-tatami Japanese-style room was on the second floor, and both the bath and the breakfast venue were very convenient. The air conditioning was just right, and I slept well.

The Hotel has a luxurious design with an open atrium. The Room is spacious—perhaps it was built during Japan’s bubble era? You may notice signs of age, such as stains on the hallway carpet, but it wasn’t unpleasant. Since both check-in and check-out allow for a long stay, you can relax at a leisurely pace. You can hear trains, but otherwise it’s quiet. It’s also very close to Sakuragicho Station and conveniently located near Noge’s restaurants and bars.

I stayed here once quite a while ago and loved the location, so I booked again for a concert at K-Arena after not visiting for some time. As other Reviews mention, the building is old, but the Room was kept very clean. Above all, every staff member was kind and courteous—I was truly impressed. Even while simply doing their everyday work, each person’s words felt genuinely warm. Despite it being my first stay in a long time, they upgraded my Room, and I was able to enjoy a luxurious night in a twin Room. After the concert, I just picked up some food and relaxed at the Hotel for as long as I could. The expressway is right next door, but the soundproofing is excellent and I wasn’t bothered by outside noise. The rain made things difficult, but since you can get around through underground passages, I barely got wet. It was my first time back in Yokohama in a while, and it was truly comfortable. If I have another chance to visit Yokohama, I would definitely stay here again. Thank you very much!

I stayed here when attending a baseball game at Yokohama Stadium. The unit bath was quite compact, and honestly I was a bit surprised, but for this price and location (close to the station and Yokohama Stadium), it was not an issue at all. In fact, I think the value for money is excellent. All of the staff were kind, and what especially stood out was on the morning of checkout. When I left my Room, an employee who had been working a little distance away took the time to stand up and bow to me. That thoughtfulness made me very happy and gave me a pleasant start to the day. Not only is the location great, but I also think this Hotel’s warm hospitality is one of its best features. I would definitely like to stay here again when I visit Yokohama. Thank you very much.

This was my first time staying here. In the middle of the city in Yokohama Kannai, it felt like a mysterious otherworldly space, and the Japanese-style atmosphere was wonderful. The Room is not very spacious, so the air conditioner blew directly onto one side of the bed, which made it a little uncomfortable. The bathroom was clean, but the bathtub was small. Breakfast was very delicious; the croissant-style waffles and the local specialty shumai were especially excellent. I would like to visit again if I have the chance. Thank you very much.

The staff provided clear explanations and guidance, and the view from the Room was beautiful. It was still warm even with the heater turned off, so bringing a short-sleeve shirt to sleep in was the right choice!! Since it was affordable, I wasn’t expecting much for breakfast, but there was a wide variety and we ate a lot with our child! Being able to relax and eat while watching the monorail made it the best morning.

We stayed here to celebrate my girlfriend’s birthday. From before our stay, the team kindly helped us with menu requests and planning a surprise, which made us feel at ease and ready for the day. On the day, we were picked up at the nearest station with the Shuttle Service, and we felt warmly welcomed from the moment we arrived. The Room atmosphere was wonderful—an exceptional space that truly felt like an escape from everyday life. The food was absolutely delicious, and we could tell how much care went into every dish. The staff’s attentiveness was outstanding, and from our pre-stay communication through checkout, we were comfortable throughout. Our special anniversary became an unforgettable memory. We would love to stay again—this is an Accommodation we will definitely return to.

Over the past few months, I have stayed at several Business Hotels, but this one had the best price, service, parking, and staff. I would like to stay here every month.

At check-in, the front desk staff gave a courteous explanation, and I had a pleasant stay. I saw other Reviews saying it falls between a high-end Hotel and a Business Hotel, and that was exactly right. The breakfast area was a bit small and felt crowded, but the food was delicious. In particular, the grilled tuna collar was excellent. Thank you for your hospitality.

Thank you very much for your wonderful hospitality! Everyone’s smiles were truly lovely. It was clear that you were always attentive to your guests—something I don’t think you find at Hotels in central Tokyo. Thank you again!

Thank you very much.

We stayed for two nights while sightseeing in Kamakura! Just as we expected from the Reviews before making our Reservation, the front desk staff were polite and helpful. The Facility itself feels a bit old, but it was very clean and well maintained. It was also convenient being a 2-minute walk from the station. We considered other Hotels, but chose this one for the price, and it turned out to be a great choice. The complimentary tea and snacks were also a nice touch!

It took more than 10 minutes to walk from Yokohama Station, partly because I had luggage. Also, it was my first time staying somewhere that did not offer luggage storage after check-out, so I should have confirmed this before making a Reservation. The unit bath in the Room was clean, but it felt quite small and not very easy to use.