Shin-Sugita Station × Accommodation Near Factory ToursHighly rated for rooms and amenities at Hotel·Ryokan

Even on a rainy day, I was able to arrive without getting wet at all from Sakuragicho Station’s South New Ticket Gate. I had booked two rooms for one person and was a bit confused at check-in, but the staff helped me right away and the process went smoothly. There’s also a Seijo Ishii supermarket on the first floor, which made it incredibly convenient to pick up delicious drinks and snacks for an evening nightcap. Of course, the room was clean as well, and I appreciated the comfortable hospitality that was eco-conscious without being excessive.

My wife said, “The best Hotel we’ve ever stayed at,” and I agree. We stayed to celebrate our eldest son’s birthday, and we had an incredibly comfortable stay with nothing to complain about. The Facility was spotless, the food was delicious, and every staff member was truly friendly and kind. While it has a luxurious atmosphere, there is also a dedicated route (private elevator) to the spa, so you can easily go from your Room in a bathrobe—something we really appreciated. Above all, the staff spoke to our birthday boy casually and with warm smiles, helping make wonderful memories for him as the star of the trip. The only downside is that it makes you really want to go to Hawaii (lol). Someday I’d love to stay at The Kahala Hotel in Hawaii as well.

I attended a concert at K-Arena and stayed at Hilton Yokohama. Since it’s right next door, it was incredibly convenient, and I was glad I could quickly get in line for the merchandise sales starting at 10:00 the next day. I also had dinner at Ocean Milano in the Hotel. The food was excellent, and all of the staff were wonderful.

I was very satisfied because the complimentary amenities suited my skin type. The staff were excellent, and since I had some time before check-in, I waited in the lobby and they kindly offered an early check-in. Their explanations were clear and very helpful. It was also very convenient to be able to check the coin laundry availability on the Room TV.

From check-in to check-out, time passed quietly, and the one-night, two-day stay flew by. The Harbor Kitchen staff remembered me, and I was happy to be shown right away to my usual favorite table at reception.

I stayed here with a friend for a fan meeting. We must have taken the wrong exit at Yokohama Station and ended up taking quite a detour, but if you follow the proper route there’s no problem at all. When we arrived, the front desk staff greeted us warmly. The room had a great atmosphere, and the bed was wonderfully soft. I usually can’t sleep if I stack two pillows, but I slept comfortably here! My friend, who often feels tired after staying at hotels, said “This place has good energy,” and seemed very relaxed. There are plenty of restaurants around the hotel, it’s close to the station, and I’d definitely like to stay here again when I visit Yokohama.

As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

Thank you very much. This was our third stay. We were able to relax, and my husband was very happy as well. We were lucky not to have any rain. It turned into a wonderful wedding anniversary. To the General Manager, and all the staff, thank you very much.

Thank you very much for your hospitality. The staff’s polished service was outstanding, and the room felt extremely clean. The size, amenities, and in-room facilities were all very satisfying. In particular, the room with a balcony this time had a wonderful view and was perfect. The Bay Club Lounge is on a completely different level from lounges at other hotels, and we were able to spend an elegant, relaxing time there. The cocktails, mocktails, and food are always truly delicious and make us feel happy. We sincerely hope these wonderful services will continue unchanged in the future... Thank you again for your warm hospitality.

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

Although it’s close to the station, Yokohama Station is so large that I still got a bit lost. However, I found my own landmarks, so next time I’ll be able to get there without any trouble. The unexpected surprise Room upgrade on the day, the amenities, the separate pajama set, and the wide variety of teas made for a very relaxing stay. I will stay here again when I’m in Yokohama.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

It was very clean. The bed was spacious, and I was able to rest comfortably. There is also a convenience store on the first floor, making it an ideal hotel for sightseeing in Chinatown.

With a typhoon forecast to hit directly, we decided on the Sheraton right away. Thanks to that, we stayed dry and could respond based on the latest information, which gave us peace of mind. We were upgraded to a Room and had a very relaxing stay. Breakfast was all delicious with locally sourced ingredients—especially the freshly made rice balls, which were outstanding.

There was a bathtub right in the middle of the Room—and it was see-through! It was so exciting!! When we actually got in, we could press a button to turn it into frosted glass, so no one could see inside from around us, which made us feel at ease. It had been a while since it was just the two of us, and we ended up reminiscing and excitedly talking about our younger days. It rained quite a lot, so we weren’t expecting much weather-wise, but by chance the rain stopped and when sunlight came through, the view from the window opened up to an expansive ocean—it felt wonderfully freeing. The stylish brown building looked amazing with globe amaranth flowers swaying in the wind, and we even talked about going for a morning walk. We had such a great time in this wonderful Room. Thank you very much.

This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

I visited Yokohama for a concert, and the service was excellent. Free drinks are available 24 hours a day. The large public bath was spacious and clean, and I could use it until 1:00 a.m. There were Dyson and Tifal hair dryers, so my hair dried quickly. The amenities included the N series, which I was happy about. The Room had been renovated and was clean and spacious, so I felt it was great value and I was very satisfied. If I have another chance to go to Yokohama, I would like to stay again.

I stayed here after a live event. It was my first time staying at an APA Hotel, and I was more satisfied than I expected! The check-in guidance was outstanding—far better than any other Hotel—so it deserves more than five stars. The Room was very clean, and the services were clearly explained as well; it really felt guest-first. Check-out was also super easy—I just returned the key and could leave right away. I will definitely stay at an APA Hotel again next time!!!! Thank you very much!!

This was my first stay here. The front desk staff greeted us with a smile and kindly answered all of our questions in detail. Our connecting rooms were very spacious, and the bathroom was larger than the one at home, so we could relax and had a very comfortable stay. Because the hotel is located up a hill, getting to Sakuragicho Station can be a bit challenging, but there are plenty of convenience stores and restaurants nearby, which makes it easy to get around. We also booked an additional single room—thank you for placing it close to our room. I would love to stay here again when visiting Yokohama.

I stayed at this Hotel because I wanted to visit the Marie Antoinette exhibition at the Yokohama Museum of Art, and it was the closest option. All of the staff were very pleasant and welcoming, and my mother was very satisfied as well. Thank you very much. During our stay, we also enjoyed the breakfast buffet and cakes in the lounge. The Mont Blanc cake was outstanding! Breakfast also had an onigiri station and a noodle counter, so we had fun and left feeling completely full. One note for future guests: Amenities are minimal, and in particular the body towel was not ideal for washing your back, so I recommend bringing anything you may need. Overall, this is a wonderful Hotel that I can definitely recommend.