Shin-Sugita Station × Popular Hotel for Solo Travel and Business TripsHighly-rated Hotel·Ryokan

The hospitality through various services was exceptional. I enjoyed individually packaged desserts like jelly, pudding, and mini crepes, as well as delicious miso soup, other soups, and coffee. Amenities were available in front of the reception desk and also provided in the room,

This time, I stayed in a Room on the 12th floor with a view of the Minatomirai hotels and Ferris wheel, which was very satisfying. The Room amenities, including a Dyson air purifier, hair dryer, and ReFa shower, were delightful to use. The surroundings were quiet, allowing me

Thank you for your continued support. Staying at this Hotel is a special pleasure for us as a couple. In summer, we stay here after SUP in Zushi, and in winter, around our wedding anniversary. The location is incredibly convenient—close to Kamakura Station and just steps away whether you want to shop for souvenirs or buy freshly harvested vegetables at Renbai. The moment we step into the Hotel entrance, that distinctive scent brings us back, and it makes us smile. All the staff are kind and provide truly pleasant service. That’s why we never feel like trying another Hotel (laugh). We’ve already made our winter Reservation! Until then, we’ll keep working hard.

On another note, amenities such as mouthwash and hand cream were plentifully stocked, along with conveniences like microwaves and ice machines. While I mentioned some points regarding the public bath facilities above, if you plan to use just your room's shower instead of visitin

From the moment we arrived until check-out, we felt truly satisfied throughout our stay. We have often stayed at The Kahala Hotel in Hawaii as well, and our children were excited, saying it smelled just like Hawaii, and they had a wonderful time. The staff’s thoughtfulness was outstanding; even though we were staying with a baby, they responded to every request with a smile and “Of course,” for which we were truly grateful. We had dinner at OZIO, and every dish was so wonderful it made us think it was French cuisine; we were genuinely impressed that there is no Italian dining of this level in Osaka—even at a Hotel. The breakfast buffet was also very clean, delicious, and high in quality item by item—we were completely satisfied. Whenever we visit Yokohama, this is the Hotel we will definitely choose again. Thank you very much for such happy memories.

I do “hotel stays” regularly, and this was the best sleep I’ve had in years. The bed was incredibly comfortable, and the night view around Yokohama Station from the window was beautiful. I didn’t even watch TV or videos—I just relaxed while listening to healing music. Another plu

Ofuna Station offered great train access to Fujisawa and Kamakura, making it a convenient base for sightseeing. I left my luggage at the Hotel in the morning, so I could get around easily. I also checked in at 3:00 PM and still made it to a live show in Shin-Yokohama shortly

We stayed in a Premium Executive King on a high floor (39 m²). The spacious Room and high-quality, comfortable bedding made our stay in the guest Room exceptionally relaxing and pleasant. In addition, at the exclusive Executive Lounge on the 5th floor, we were able to unwind calmly during every service period—breakfast, tea time, and cocktail time—which left us feeling refreshed. Thank you for a wonderful stay.

I often stay at this Hotel when visiting Yokohama. Once again, I was satisfied with the Hotel overall, but since it is located next to the railway tracks near Yokohama Station, I found the noise unusually noticeable. It hadn’t bothered me before, so it may depend on the Room loc

I stayed here for a concert at Zepp Yokohama. The hospitality of the staff, the comfort of the Room, and the delicious breakfast—everything made for a very satisfying night. After the concert, I stopped by the bar. I was captivated by the bartender’s skillful shaking. She was als

As always, I was able to relax at a very leisurely pace. The Minato Mirai view from the Room and the lounge is truly the best. This time, I kept it light at the lounge and also used the restaurant. I was able to enjoy my meal quietly and unhurriedly. Personally, I love the lounge breakfast. To all the staff, thank you very much.

I was excited—and as expected from Royal Host, it was extremely satisfying. At night I worried train noise might be loud, but the soundproofing is solid. My concern turned out to be unfounded. The water dispenser near the elevators is also nice—more sustainable than plastic bott

This was my first time staying here. From check-in, I was welcomed with a wonderful smile, which raised my expectations. The Room was a twin—spotlessly clean! Perfect for relaxing in a spacious setting on my own. The amenities were great, including cleansing oil that women will appreciate. The shampoo also had a lovely scent. I was able to borrow an air purifier and a hair iron for free! The lounge chair was extremely comfortable as well. Since this stay was for enjoying some solo time, I ordered room service at night: a delicious burger and the dessert of the day. I don’t like truffle fries, so I asked to switch to regular fries, and they happily accommodated my request—I really appreciated it. I definitely want to stay again. Next time, I plan to book with breakfast included. Even during the busy checkout period, everything was handled smoothly and efficiently! If there’s one thing I could ask for, it would be an even better experience if there were a late check-out Plan!

Additionally, there is a convenience store on the first floor of the Hotel and Komeda Coffee on the second floor, both of which were very convenient and I used both. The reception and Room were so comfortable that I have no complaints at all. It’s such a wonderful Hotel that I wo

The large windows in the Room provide an excellent view, and it's truly delightful to enjoy such a wonderful scenery at this price. The lobby features an amenity bar, where coffee lovers can find a coffee machine, and tea enthusiasts can choose from about four or five types of

I should have checked more carefully, but since I left the Room type up to the hotel, I ended up with a Room with a unit bath. I often stay at Daiwa Roynet in other areas, so I mistakenly assumed that separate bath and toilet would be standard. It was my own fault, but having a

I often have opportunities to stay around Shin-Yokohama Station and Yokohama Station recently, and this Hotel was excellent. When I tried to check in using the machine, a front desk staff member approached me and helped right away, so everything went very smoothly with no waiting

This is my favorite Hotel in Yokohama. The interior is truly beautiful, and the Room was spacious, clean, and comfortable. The Minato Mirai view is like a painting. Everyone at the front desk was gentle and courteous, which made me feel very welcome. Thank you for the wonderful Room. We didn’t add breakfast this time, but the room service curry was outstanding. The restaurant is great too, but enjoying a meal in the Room while relaxing and taking in the night view feels like a real luxury. I had a wonderful stay. Thank you very much. I will definitely return.

It was very convenient as it was close to both the live venue and the nearest station. I was able to return to the room immediately after the live show and had time to relax. The room was clean, and check-out was easy without any stress of waiting. The breakfast was also deliciou

I frequently use this accommodation for business trips to Yokohama and Kamakura. Conveniently located right outside the west exit of Totsuka Station, it offers excellent access to both Yokohama and Kamakura. Being directly connected to the station, there are plenty of shops nearb