Shin-Sugita Station × Stays With High RatingsHighly rated for customer service and hospitality at Hotel·Ryokan - 2Page Number

The hotel's service was overall excellent with no complaints. The interior of the hotel gives off a historical vibe with its low ceilings, which adds to the nice atmosphere. The facilities are well-maintained and clean, and the hot water comes out very quickly. The prefix dinner

The water provided in bottles instead of a water dispenser was also nice. As for breakfast, the staff were pleasant, and perhaps because there were many female staff members, everything was kept very clean. Although my stay was short, I really enjoyed it. Thank you very muc

Everything was well taken care of, and I was able to enjoy a comfortable trip. It was also great that the Hotel is close to convenience stores and the station. When I asked about a nearby bus stop for sightseeing, the front desk staff responded kindly and helped me find it smoo

I always stay here—it's incredibly close to the station and offers excellent value for money!

The entire Hotel has a sense of cleanliness, and I love the space. I also thought the flooring in the guest rooms was nice. The staff at the lobby were calm, friendly, and provided the highest level of hospitality, making my stay pleasant. There are many Hotels I want to stay at

I visited Yokohama for a concert, and the service was excellent. Free drinks are available 24 hours a day. The large public bath was spacious and clean, and I could use it until 1:00 a.m. There were Dyson and Tifal hair dryers, so my hair dried quickly. The amenities included the N series, which I was happy about. The Room had been renovated and was clean and spacious, so I felt it was great value and I was very satisfied. If I have another chance to go to Yokohama, I would like to stay again.

The hotel is directly connected to Yokohama Station, making it very convenient, and the staff's service was excellent. The Room was comfortable, and the breakfast buffet was very delicious... everything was excellent. I would definitely like to use this hotel again when I visit Y

From the stylish front desk area to the spacious Room, everything was excellent. The bathroom and toilet were very clean, and the pajamas were comfortable as well. Breakfast was high quality and satisfying. The bakery inside the Hotel was also delicious—both in appearance and

I stayed at the property to celebrate a birthday. The service from the staff, as well as the room, club lounge, and bar lounge, were all excellent spaces where I could relax and enjoy. During cocktail time, I used the bar lounge and was given a "Happy Birthday" plate along wi

I attended a concert at K-Arena and stayed at Hilton Yokohama. Since it’s right next door, it was incredibly convenient, and I was glad I could quickly get in line for the merchandise sales starting at 10:00 the next day. I also had dinner at Ocean Milano in the Hotel. The food was excellent, and all of the staff were wonderful.

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to truly relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy—I slept soundly. Because the bed takes up much of the space, there’s little room beyond a table and mini sofa, so opening a large suitcase was only really possible near the entrance door, which was a bit challenging—but overall I was very satisfied. The elevator only operates when you hold up your key card, which also felt reassuring from a security standpoint.

A DVD player was provided in advance, and there’s a 50-inch TV with a large screen where I watched my own DVD—Monteverdi's opera "The Coronation of Poppea." It was enjoyable even from bed! The bathroom features ReFa showerheads with an excellent texture for your skin, making s

The hotel was more comfortable and lovely than I imagined. It was clean, with well-thought-out room amenities (the interior design was tasteful), and the cost performance was excellent with just the right amount of service, leaving me very satisfied! I also had lunch at the hot

If you go expecting a typical business hotel, you’ll be pleasantly surprised by how clean it is! I could watch lots of apps on the TV by logging in, and I was able to mirror my screen as well. Also, I personally loved the drip coffee bags and lemon mint tea—such a nice touch. For

At the front desk, the staff kindly guided me through the procedures as I was unfamiliar with them. There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed time. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was also conveniently located near Kannai Station and very easy to use. Thank you for your hospitality.

Upon arrival, the hotel’s exterior gave a chic impression—subtle yet elegant—and at night, the neon lights at the entrance blended beautifully with Chinatown's atmosphere. The room’s layout and interior design were very calming, allowing us to relax fully during our stay.

I stayed with a friend in a smoking twin room with breakfast included. We relaxed on the spacious beds, went out around town, and after returning to the Hotel after 1:00 a.m., we were able to unwind and enjoy the large public bath. The air conditioning worked well, so we stayed c

“A Hotel as close to the destination as possible,” “A Hotel with a great view,” or “A Hotel with a pool or large public bath.” But I feel APA Hotels consistently offer the best location along with excellent Facilities. This time, I stayed here to watch a baseball game at Yokoham

The Room was well-cleaned, had a sense of cleanliness, and I was able to relax comfortably. I enjoyed shopping as there were places like Colette Mare and Summit Store. Access to the Red Brick Warehouse was also convenient, about a 5-minute walk from the Canal Park Station of the

It’s a wonderful Room with a great view, so I would be happy if these issues could be improved. I’m planning to visit again in a few months, so I found myself hoping for a different Room next time. I love this lovely Hotel and plan to continue staying here in the future—thank