Shin-Sugita Station × Highly rated for customer service and hospitality at Hotel·Ryokan - 4Page Number

I stayed here to visit the Yokohama Dinosaur Expo. It was a bit far from Pacifico Yokohama, and traveling in midsummer was tough, but I made a Reservation because it seemed much more affordable than the Hotels around the bay area. Some Reviews felt a little harsh, but I assumed that was to be expected for a reasonably priced place. However, once I stayed there, it was better than I expected. The Japanese-Western style Room we used was very spacious and comfortable. The Room was generally clean, and the bathroom was also clean. Having the toilet and bath separated was very helpful. The lighting in the Room felt a bit dim, but I went to sleep quickly at night so it wasn’t an issue. Also, since this Hotel is located in an entertainment district with many bars, we could hear quite a lot of noise from outside late at night, but I fell asleep easily so it didn’t bother me. I would like to stay here again.

This is a clean, beautiful, and comfortable Room. The spacious bed is very comfortable, and on clear days you can even see Mt. Fuji. As train and car sounds can be heard nearby, guests who enjoy such ambience may appreciate it. We also thoroughly enjoyed the delicious breakfast, including handmade rice balls, a Japanese-style omelet, Eggs Benedict, Greek yogurt, and more.

It was a very simple and wonderful Hotel! The location was excellent, the service was outstanding, and the food was delicious! I will definitely stay here again the next time I visit Kamakura!

The Hotel had a soft ambiance with a space resembling indirect lighting. The smell around the water area was slightly noticeable, but everything else was comfortable.

This was my first time staying here. In the middle of the city in Yokohama Kannai, it felt like a mysterious otherworldly space, and the Japanese-style atmosphere was wonderful. The Room is not very spacious, so the air conditioner blew directly onto one side of the bed, which made it a little uncomfortable. The bathroom was clean, but the bathtub was small. Breakfast was very delicious; the croissant-style waffles and the local specialty shumai were especially excellent. I would like to visit again if I have the chance. Thank you very much.

The front desk provides excellent explanations, the room is very clean, and all necessary amenities are available. For cleaning during a Multiple Night Stay, simply place the order sign on your door. There are comments about a smell, which might be from the deodorizer with a forest or botanical scent. However, every room is equipped with a large air purifier with a humidifying function, so you can use it if needed. The location is quiet as it’s away from the main street of Yokohama Chinatown, and there are many delicious restaurants nearby. A Sugi Pharmacy and convenience store are also close by, making it very convenient. I think I’ll stay here again next time I visit Yokohama.

It’s right by the entrance to Chinatown, so it was easy to find. As others have mentioned, the step up into the unit bath is quite high. However, I was satisfied with the other Facilities. With its location right by the Chinatown entrance, transportation access was excellent. I would like to stay here again.

It was very convenient as it was just a short walk from Kannai Station. There is also a park nearby where you can take a morning stroll.

We stayed as a family of four. The location is excellent—close to the station end of Komachi-dori Shopping Street—making sightseeing and shopping very convenient. The Room is lovely, clean, stylish, and has a great atmosphere. My wife liked it so much she wished we could stay another night. The bed is spacious, and sleeping all four of us felt quite luxurious. The tableware is well stocked, so whether you cook or share takeout, everything works smoothly. You can also feel the owner’s thoughtfulness throughout, and the pre-stay support was thorough; overall, it’s an Accommodation where you can relax and enjoy your time in Kamakura with peace of mind. We’d love to stay here again when we return to Kamakura.

I stayed with the No Meals Included plan. The Room was clean, and the Onsen made my stay very comfortable. The tatami Room was relaxing.

Over the past few months, I have stayed at several Business Hotels, but this one had the best price, service, parking, and staff. I would like to stay here every month.

We were very satisfied. The exterior looks old, but the inside has been renovated and was clean. We stayed as a family of six, and since our kids can be noisy, we were looking for a whole house rather than a Hotel—this place was perfect!! Google Maps didn’t lead us there easily, so it’s clearer to set the destination to the shop shown in the video sent in advance. The stairs felt a bit scary to go up and down, and the living room was small, but it really helped that we could do laundry and there was also a dryer. Since we were in Yokohama with kids, we couldn’t explore as much as we wanted, so we’d love to stay again when we visit Yokohama! The Accommodation is located inside Yokohama Chinatown. Yamashita Park, convenience stores, supermarkets, and (I think) Marine Tower were all within walking distance! Thank you very much!

I had a relaxing and comfortable stay. I will use this place again when visiting Yokohama.

At check-in, the front desk staff gave a courteous explanation, and I had a pleasant stay. I saw other Reviews saying it falls between a high-end Hotel and a Business Hotel, and that was exactly right. The breakfast area was a bit small and felt crowded, but the food was delicious. In particular, the grilled tuna collar was excellent. Thank you for your hospitality.

Close to the office. It’s also within walking distance from Yokohama Station, and there are restaurants, a supermarket, and electronics stores along the way, making it very convenient for staying overnight or for an extended stay. Since the first floor has a tonkatsu chain restaurant, you won’t have trouble finding a meal. I was worried about commuting during the typhoon and booked at short notice, so I’m glad I was able to make a Reservation. I’ll definitely stay again when needed.

Clean, well-maintained facilities and courteous service. At night, I also received a cup of instant noodles. The room was comfortable and felt closer to a private room than a typical capsule. However, for around the same price, you could probably book a standard private room at a Business Hotel, so satisfaction may depend on what you value most.

We stayed for two nights while sightseeing in Kamakura! Just as we expected from the Reviews before making our Reservation, the front desk staff were polite and helpful. The Facility itself feels a bit old, but it was very clean and well maintained. It was also convenient being a 2-minute walk from the station. We considered other Hotels, but chose this one for the price, and it turned out to be a great choice. The complimentary tea and snacks were also a nice touch!

The check-in process was hassle-free, making the stay very comfortable. However, I was bothered by the noise from the neighboring curtain rail.

The location was excellent, right in the middle of Chinatown. Although we didn’t use them this time, there were appliances, pots, and plates available for self-catering, which was very convenient. However, the water pressure in the shower was very weak, and it felt cold during winter.

Although the building is old, it feels well maintained and the Room was clean. I was able to relax and unwind by soaking in the slightly larger bathtub in the basement bath. It would be even better if morning bathing were available. I would like to stay here again when visiting the area.