Shin-Sugita Station × Highly rated Hotel·Ryokan for Onsen and bath - 2Page Number

I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

We stayed for two nights while sightseeing. We booked a Deluxe Twin room, which had a long sofa, and the sink, bath, and toilet were all separate, making it very comfortable. However, there was no hand-washing sink in the toilet area, so it was a bit inconvenient to go to the vanity. When we were confused during the self check-in process, a staff member quickly came over and helped us through it. It made us feel reassured that they were keeping an eye on everyone. Since our stay included breakfast, we had it at the cafe on the first floor. The toast bread was fluffy and very delicious. A Hotel I would recommend.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

It was a very comfortable stay. Located in the quiet atmosphere of Kita-Kamakura and close to the station, once we stepped into the Accommodation we were able to enjoy a calm, relaxing time that felt removed from everyday life. The building and Room were spotless, and you could feel the attention to detail in the interior design and amenities. With plenty of space to unwind, it’s perfect for not overpacking your sightseeing schedule and truly enjoying your time at the Accommodation itself. The irori sauna and bath were especially memorable, and spending time while taking in the garden greenery and birdsong felt truly luxurious. The staff were also attentive, so we could stay with peace of mind. It was a wonderful Accommodation where you can experience both Kamakura’s serene charm and the special feeling that comes with having it all to yourself. I’d love to visit again in a different season.

It’s a short walk from the station, but it felt like a great value and had a pleasant atmosphere. It was small and cozy, which made it very relaxing. Thank you.

I stayed here for an event at K-Arena. It’s a walk from Yokohama Station, but since it’s a bit away from the station, it was relatively quiet, which I appreciated. I arrived at the Hotel at 11:00 PM after the event, and the staff member on duty at that time was extremely kind and greeted me with a smile without showing any displeasure. The room was clean and comfortable as well. It made for an amazing trip. If I have plans near Yokohama Station again, I’d like to stay at Hotel Mets Yokohama.

I stayed here for a live concert. The room was clean, and even though the bed was a single, it was spacious and very comfortable. Check-in and check-out were easy, and the front desk staff were friendly and left a good impression. The amenities were quite plentiful, so I was satisfied. However, I feel that the breakfast does not match the price. That was my only dissatisfaction. If I have the chance, I would like to stay here again. Thank you very much.

This was a very modern and comfortable Hotel, close to the station and located right in Chinatown. The service felt compact but more than sufficient. There were no excessive facilities or services (a large public bath, lobby space, views, room service, tea other than the in-room mineral water, skincare-type amenities, etc.), but everything we wanted was available: a later check-in time, accommodation for groups of four or more, luggage storage after check-out, a spacious bathtub separate from the toilet area, a cafe lounge where you can get light meals until late, guest rooms without any sense of crampedness or noise issues, and overall cleanliness. We had a very comfortable stay. The mist sauna that’s one of the highlights was wonderful—so relaxing. I’d honestly come back just for that. However, perhaps because it’s popular, it was hard to book the sauna if your time at the Hotel is tight. It was also a bit disappointing that this wasn’t mentioned at the time of Reservation. Without a Multiple Night Stay, we wouldn’t have been able to use it. Breakfast was delicious and we were happy with it (the tea was great too), but if you have a Multiple Night Stay please note that the menu is simple and feels mostly the same each day. (It was so good I didn’t mind at all.) It was also disappointing that kids could no longer choose their toy from the children’s menu (they seemed to be looking forward to it). Overall, we were very satisfied with our stay. We’d like to stay here again when visiting Yokohama. Thank you!

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

I stayed here once last year as well. This time, I stayed again to attend the same event in Shibuya. Minatomirai Line Bashamichi Station is right in front of the Accommodation—I didn’t realize it before (lol). Last time I kept going back and forth to Sakuragicho Station. This time I used it properly. With the direct express, it’s about 45 minutes? I got back before 11 p.m., and since it’s close from the station exit, I felt safe. Thank you for assigning me a higher-floor Room. Maybe because it was a weekday, I was able to stay at a good price, which really helped. The bathroom area and the Room were both clean, and the service was great—the female front desk staff were very pleasant. I’d definitely like to stay again.

We stayed in a twin Room to celebrate a birthday. The Accommodation had a calm atmosphere, and the Room was comfortable with a generously sized sofa by the window where we could relax. There were several check-in terminals, and when we started using one, a front desk staff member quickly came over to assist us. It also has great access to Minato Mirai, Motomachi, and Chinatown, so we would definitely like to stay again.

I’m the type who tends to notice stains or dust when staying at a Hotel, and if it’s bad enough I sometimes end up cleaning myself. This time, I didn’t even think about that—in fact, everything was so spotless that I was genuinely impressed. The bed was spacious with just the right firmness, and there were so many amenities that I found myself thinking, “Is it really okay to take all of this?” It was a Multiple Night Stay, but rather than going out, I honestly wished I could have spent even more time in the Hotel. I also checked out on the TV screen at the end, but I wonder if many guests might miss that option. As for the Room key, there was a return box by the entrance/exit, but the TV instructions said to leave it on the table in the Room—so I wasn’t sure which was preferred.

I stayed with you during Golden Week, and I had been hoping to bring my mother next time. She was truly delighted as well. This time, thanks to IKYU’s Diamond benefits, we were able to spend an even more elegant and relaxing time. By chance, we stayed in the same Room as last time, and the Room number matched my eldest son’s birthday, which felt like a wonderful connection. We were also warmly welcomed back with “Welcome home,” which deeply moved us. Your wonderful Hotel and the hospitality of your staff always impress us. Everyone is friendly and easy to talk to with a smile, making our stay truly comfortable. I would love to visit again soon. Thank you very much.

The man at the front desk was cheerful and had a wonderful smile. His explanations were easy to understand. The Room was clean and more spacious than I expected, so I could relax. The bath has a small changing area and washing space, but you can reserve it for private use, and the bathtub is large so you can soak and unwind. Even though it was inexpensive and I didn’t expect much, this was a Hotel I was truly very satisfied with.

We stayed here to celebrate my girlfriend’s birthday. From before our stay, the team kindly helped us with menu requests and planning a surprise, which made us feel at ease and ready for the day. On the day, we were picked up at the nearest station with the Shuttle Service, and we felt warmly welcomed from the moment we arrived. The Room atmosphere was wonderful—an exceptional space that truly felt like an escape from everyday life. The food was absolutely delicious, and we could tell how much care went into every dish. The staff’s attentiveness was outstanding, and from our pre-stay communication through checkout, we were comfortable throughout. Our special anniversary became an unforgettable memory. We would love to stay again—this is an Accommodation we will definitely return to.

I stayed on a Multiple Night Stay Plan. I used it for a live concert, and the access to the venue was great. There are supermarkets and restaurants around the station, which was very convenient. In front of the station, I could see the Minato Mirai illuminations right in front of me—they were beautiful. There is also a ropeway station in front of the station, and loop buses that tour major sightseeing spots, which made getting around extremely easy. The Hotel Room was standard, but clean and calming with a simple design. I would definitely like to stay here again when I visit Yokohama.

We stayed one night in an ocean-view Room with Club Lounge access. The Room was comfortable, the lounge food was delicious, and all the staff were kind—everything was excellent. In the evening, we visited Karyu for Chinese cuisine; it was also very delicious and a wonderful restaurant. Highly recommended.

I stayed here on a business trip. The Hotel is a bit dated, but the service is excellent.

It was close to the station and the building was beautiful. The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

There is a supermarket and other shops within the Facility, which is very convenient. We stayed here because it was easy to access for sightseeing in Yokohama. If you enjoy walking around, Chinatown and Yamashita Park are within walking distance, and Noge is also close by. The night view was even better than in the photos and never got old. The soundproofing was excellent, and we could hardly hear any noise from outside.