Shin-Sugita Station × Highly rated for dining at Hotel·Ryokan - 2Page Number

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

From the hospitality and Facilities to the location and access, everything made for an exceptionally comfortable stay. They stored our luggage before check-in, and after check-in they carried it to our Room and guided us there—an especially appreciated service for elderly guests. We also received discount vouchers for Jukei Hanten, plus free-shipping tickets as a guest benefit, so we enjoyed both buying souvenirs at a great price and heading home hands-free. From the Room we could see Chinatown; the bathtub was generously sized; and there was an ice machine and water dispenser in the hallway, which made it easy to enjoy spending long hours in the Room without getting bored. Right in front of the Hotel there is also a stop for the paid bus to Haneda Airport, making access very convenient. I would love to stay again. Thank you very much.

There is a supermarket and other shops within the Facility, which is very convenient. We stayed here because it was easy to access for sightseeing in Yokohama. If you enjoy walking around, Chinatown and Yamashita Park are within walking distance, and Noge is also close by. The night view was even better than in the photos and never got old. The soundproofing was excellent, and we could hardly hear any noise from outside.

The area isn’t very safe due to the location, but once inside, it was so clean that I felt at ease. The bathtub was spacious, and it was fun being able to switch between different shower heads. The selectable bath salts and the POLA hand soap also smelled wonderful. There were blinds by the sink area in front of the bathroom, which made me feel more comfortable, and opening them made the Room look larger—really nice. I expected a typical business hotel, but it was very clean! I could watch lots of apps on the TV by logging in, and mirroring worked too. Also, I personally loved the drip bag coffee and lemon mint tea—they were delicious and made me happy. For eco reasons there wasn’t bottled water in the Room (it seems you can get some by following their Instagram), but there was a water dispenser system where you go fill up yourself, and it was great to have both room-temperature water and cold water. The BALMUDA electric kettle looked stylish too—big plus points. The Superior Double bed was extremely comfortable as well. I want to go to Royal Host next time! Very satisfied!

We stayed one night in an ocean-view Room with Club Lounge access. The Room was comfortable, the lounge food was delicious, and all the staff were kind—everything was excellent. In the evening, we visited Karyu for Chinese cuisine; it was also very delicious and a wonderful restaurant. Highly recommended.

I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

This is my favorite Hotel in Yokohama. The interior is truly beautiful, and the Room was spacious, clean, and comfortable. The Minato Mirai view is like a painting. Everyone at the front desk was gentle and courteous, which made me feel very welcome. Thank you for the wonderful Room. We didn’t add breakfast this time, but the room service curry was outstanding. The restaurant is great too, but enjoying a meal in the Room while relaxing and taking in the night view feels like a real luxury. I had a wonderful stay. Thank you very much. I will definitely return.

I stayed on the night of a live show and used the plan with No Meals Included just to sleep. It was a weekend when live events overlapped at multiple venues and Yokohama must have been extremely crowded, but everything from check-in to check-out was consistently smooth, making my stay very comfortable. There is everything you need nearby, and it’s a convenient location for getting anywhere. Still, it’s quiet at night. It’s also close to a Minatomirai Line station. The Facility and building do feel a bit old, but the bathroom area was easy to use and there were no issues at all. We stayed for one night with just one small suitcase, but since the Room is compact, it may feel cramped if you have large luggage. Thank you very much for your hospitality!

Close to Sakuragicho Station and within walking distance of Minato Mirai and Chinatown, we were able to enjoy our stay entirely on foot. The Room was spacious, and the bathroom had a bathtub for a relaxing soak. The aroma oil service was also soothing. The staff were very kind and helpful, making it a wonderful Hotel. Thank you very much.

Thank you as always. I really appreciate that the Room TV has been upgraded to a smart TV, making it possible to watch apps and WOWOW. The variety of bath salts has also increased, and the bath towels feel luxurious and are easy to use. Even in a single room, the Room is spacious enough for light stretching. Recently, prices have gone up and it’s been hard to stay as often, but I’d like to use it again during more affordable periods.

I stayed on a Multiple Night Stay Plan. I used it for a live concert, and the access to the venue was great. There are supermarkets and restaurants around the station, which was very convenient. In front of the station, I could see the Minato Mirai illuminations right in front of me—they were beautiful. There is also a ropeway station in front of the station, and loop buses that tour major sightseeing spots, which made getting around extremely easy. The Hotel Room was standard, but clean and calming with a simple design. I would definitely like to stay here again when I visit Yokohama.

The man at the front desk was cheerful and had a wonderful smile. His explanations were easy to understand. The Room was clean and more spacious than I expected, so I could relax. The bath has a small changing area and washing space, but you can reserve it for private use, and the bathtub is large so you can soak and unwind. Even though it was inexpensive and I didn’t expect much, this was a Hotel I was truly very satisfied with.

I stayed here for a hospital visit and a temporary move away from home. I plan to return in a few years, so I will continue visiting the same clinic. The location is excellent, with easy access to buses, the subway, and JR lines. The night view was amazing—I could see cruise ships at Osanbashi Pier and the Red Brick Warehouse nearby, making for a wonderful evening. I will stay here again on my next hospital visit. I only interacted with staff at the front desk, but their service was very satisfying.

At the front desk, the staff kindly guided me through the procedures as I was unfamiliar with them. There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed time. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was also conveniently located near Kannai Station and very easy to use. Thank you for your hospitality.

I stayed here on a business trip. The Hotel is a bit dated, but the service is excellent.

We stayed as a family of four. Since all Rooms for four were fully booked, we made Reservations for two Rooms. Although the Plan did not allow Room requests, we explained our situation and they kindly arranged adjacent Rooms for us. We had a very comfortable stay. We would like to stay again.

We stayed here to celebrate my girlfriend’s birthday. From before our stay, the team kindly helped us with menu requests and planning a surprise, which made us feel at ease and ready for the day. On the day, we were picked up at the nearest station with the Shuttle Service, and we felt warmly welcomed from the moment we arrived. The Room atmosphere was wonderful—an exceptional space that truly felt like an escape from everyday life. The food was absolutely delicious, and we could tell how much care went into every dish. The staff’s attentiveness was outstanding, and from our pre-stay communication through checkout, we were comfortable throughout. Our special anniversary became an unforgettable memory. We would love to stay again—this is an Accommodation we will definitely return to.

I stayed here for an event at K-Arena. It’s a walk from Yokohama Station, but since it’s a bit away from the station, it was relatively quiet, which I appreciated. I arrived at the Hotel at 11:00 PM after the event, and the staff member on duty at that time was extremely kind and greeted me with a smile without showing any displeasure. The room was clean and comfortable as well. It made for an amazing trip. If I have plans near Yokohama Station again, I’d like to stay at Hotel Mets Yokohama.

I stayed here to attend a live concert at Yokohama Arena.\nSince this was also a family trip, I chose this Hotel one stop from Yokohama Station so my family could spend time comfortably while I was at the concert.\nWe selected a slightly larger Room with two beds plus a Japanese-style tatami area for relaxing together, and it was excellent.\nThe price was reasonable, and we enjoyed the breakfast as well.\nThe front desk staff member who assisted us was not Japanese, but their Japanese was very fluent—more so than some foreign colleagues at my workplace—which impressed me.\nI would love to stay here again when visiting the Yokohama area.

I stayed here once last year as well. This time, I stayed again to attend the same event in Shibuya. Minatomirai Line Bashamichi Station is right in front of the Accommodation—I didn’t realize it before (lol). Last time I kept going back and forth to Sakuragicho Station. This time I used it properly. With the direct express, it’s about 45 minutes? I got back before 11 p.m., and since it’s close from the station exit, I felt safe. Thank you for assigning me a higher-floor Room. Maybe because it was a weekday, I was able to stay at a good price, which really helped. The bathroom area and the Room were both clean, and the service was great—the female front desk staff were very pleasant. I’d definitely like to stay again.