Zhongshan Station × Accommodation With Infant RatesHighly rated facilities at Hotel·Ryokan

As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

It had been a while since I last enjoyed a Hotel vacation. The heat had been lingering and I was tired from work, but I was able to refresh and feel back to normal. I love the Japanese-style breakfast in the morning. Sorry for spilling the soy sauce. I’ll be back again. Everyone, please be careful of heatstroke even while you’re at work.

It was very convenient—less than a 5-minute walk to Yokohama Arena. Breakfast was served at an Italian restaurant, so we could enjoy both Japanese and Italian dishes. It was quiet and relaxing.

The area isn’t very safe due to the location, but once inside, it was so clean that I felt at ease. The bathtub was spacious, and it was fun being able to switch between different shower heads. The selectable bath salts and the POLA hand soap also smelled wonderful. There were blinds by the sink area in front of the bathroom, which made me feel more comfortable, and opening them made the Room look larger—really nice. I expected a typical business hotel, but it was very clean! I could watch lots of apps on the TV by logging in, and mirroring worked too. Also, I personally loved the drip bag coffee and lemon mint tea—they were delicious and made me happy. For eco reasons there wasn’t bottled water in the Room (it seems you can get some by following their Instagram), but there was a water dispenser system where you go fill up yourself, and it was great to have both room-temperature water and cold water. The BALMUDA electric kettle looked stylish too—big plus points. The Superior Double bed was extremely comfortable as well. I want to go to Royal Host next time! Very satisfied!

I was very satisfied because the complimentary amenities suited my skin type. The staff were excellent, and since I had some time before check-in, I waited in the lobby and they kindly offered an early check-in. Their explanations were clear and very helpful. It was also very convenient to be able to check the coin laundry availability on the Room TV.

It was my first time staying here, and it was convenient because I didn’t get wet in the rain. The Room was spacious, and the coffee in the lobby was delicious. I’d like to stay here again.

I stayed at Yokohama Tokyu REI Hotel! This was my second time! All the staff responded quickly and courteously, and I was able to spend my time here very comfortably. The Room was also very clean, carefully cleaned down to every detail—perfect! There was an earthquake in the middle of the night and I felt a bit uneasy, but there was clear guidance on what to do in an emergency, so I could respond with peace of mind, thinking “I’ll be okay here.” I really felt their attentive care for guests, which was very reassuring. Once again, I had a safe and comfortable stay. Thank you for a wonderful time and great memories! When I come to Yokohama again for fan activities, I would definitely like to stay here.

This Hotel is conveniently located near Shin-Yokohama. I think it’s a very good Hotel. The shampoo and other amenities are high quality, and I have no complaints. If I had to mention any drawbacks, the shower temperature can be a bit tricky to adjust, and the TV is slightly small. Even then, those are only minor inconveniences if you really look for them. It’s an excellent Hotel for the price, so I will definitely stay here again.

When making my Reservation, I called the Hotel with a question, and the female staff member at the front desk was very pleasant and kind. Thank you very much. The Room number on the paper sleeve for the key card was handwritten, and I misread it. (I mistook a 3 for a 5 and couldn’t open the door because I went to the wrong Room. A housekeeping staff member kindly told me that I had the wrong Room number.) This has never happened to me before, so I surprised myself. I’m sorry, but handwritten numbers can be hard to read depending on who writes them. It may have been my eyesight as well, but I would appreciate it if the Room number could be clearly printed. As rumored, the breakfast buffet had a great variety and was delicious. The freshly made French toast and shabu-shabu were especially good. The French toast was popular, and even when it ran out, it was quickly refilled. It’s a convenient Hotel close to the station. There are many shops nearby, so we enjoyed our stay. When I go to Tokyo again, I would definitely like to stay here again. Because the bathroom and toilet are in one unit, ventilation didn’t seem great and I noticed black mold near the top of the door. Also, it was hard to figure out how to run hot water for both the shower and bathtub (there were instructions if you looked closely, but it still wasn’t easy), so I’m giving 4 stars.

The Room is spacious! The toilet and bath are separate! Children’s amenities are provided, along with towels for Child Sharing Existing Bedding! Breakfast is available free of charge! The staff were very courteous! We were extremely satisfied, and our child said, “I want to stay here again!” Thank you very much!

This was my first time staying here! I stayed after a live concert. I was happy with the wide variety of amenities and coffee options. The Room was very clean and spacious, and I was excited that the TV had dedicated access to YouTube and more! The bathroom was also clean—this was truly a wonderful Hotel. It’s also close to Yokohama Station, which was great!

I stayed for one night on 6/17. The Hotel is close to the station and easy to find, with izakayas, cafes, convenience stores, and drugstores nearby. The welcome drink right after arrival and the all-you-can-drink alcohol service were absolutely amazing! All the staff were very kind and polite, which made my stay truly pleasant. A passcode is required to enter the large public bath, and you receive a paper with it at check-in. I realized I had forgotten mine just before the entrance, and when I headed back toward the elevator, a staff member said, “Did you forget your paper? I’ll give it to you now.” I was so impressed by how attentive they were. Thank you so much! The Room was small due to the location, and the sink area was also compact, but that was about the only thing that stood out—overall it was a great Hotel. I’m glad my mother and I chose to stay here for our trip. If we have another chance, we’d love to stay again! *At check-in, we were assisted by someone on their first day who was giving their first explanation. Wishing you all the best in your work—good luck!*

Great location close to the station, and all Facility were excellent. We had a very comfortable stay. Thank you.

I had plans in Yokohama over the weekend, and since there was a chance the Shinkansen might be suspended due to the typhoon, I made an Accommodation Reservation here for the night before, just in case. However, just minutes before Shin-Yokohama, an earthquake occurred along the line and the Shinkansen service was suspended. An announcement said there was no estimate for resumption, and it truly didn’t seem like we would be moving anytime soon. Thinking I might not arrive at the Hotel until late at night or even early morning, I contacted you to explain the situation. You kindly told me to take care and that arriving at any time would be fine, which really put my mind at ease. When I finally arrived and checked in, your warm words—“You must be tired; please rest well”—were truly comforting. Unfortunately, because of the weather I couldn’t enjoy the view from the Room on the 31st floor that you had prepared for me, but I’ll look forward to it next time I visit Yokohama. Thank you very much for your courteous service.

I stayed here for a concert at Yokohama Arena. It was close to both the station and Yokohama Arena, making it very convenient. Having a Doutor Coffee nearby was also a plus. I was happy that the front desk played songs by the artist performing at Yokohama Arena!

The Room was spacious and had a large vanity, which made it very convenient to spread out our belongings. The bed and pillows were excellent, and we had a very comfortable stay. We also appreciated being on the first floor, so there was no waiting for the elevator. Thank you very much.