Zhongshan Station × Accommodation With Free Cancellation FeeHighly rated for customer service and hospitality at Hotel·Ryokan

The Room is spacious! The toilet and bath are separate! Children’s amenities are provided, along with towels for Child Sharing Existing Bedding! Breakfast is available free of charge! The staff were very courteous! We were extremely satisfied, and our child said, “I want to stay here again!” Thank you very much!

When making my Reservation, I called the Hotel with a question, and the female staff member at the front desk was very pleasant and kind. Thank you very much. The Room number on the paper sleeve for the key card was handwritten, and I misread it. (I mistook a 3 for a 5 and couldn’t open the door because I went to the wrong Room. A housekeeping staff member kindly told me that I had the wrong Room number.) This has never happened to me before, so I surprised myself. I’m sorry, but handwritten numbers can be hard to read depending on who writes them. It may have been my eyesight as well, but I would appreciate it if the Room number could be clearly printed. As rumored, the breakfast buffet had a great variety and was delicious. The freshly made French toast and shabu-shabu were especially good. The French toast was popular, and even when it ran out, it was quickly refilled. It’s a convenient Hotel close to the station. There are many shops nearby, so we enjoyed our stay. When I go to Tokyo again, I would definitely like to stay here again. Because the bathroom and toilet are in one unit, ventilation didn’t seem great and I noticed black mold near the top of the door. Also, it was hard to figure out how to run hot water for both the shower and bathtub (there were instructions if you looked closely, but it still wasn’t easy), so I’m giving 4 stars.

The area isn’t very safe due to the location, but once inside, it was so clean that I felt at ease. The bathtub was spacious, and it was fun being able to switch between different shower heads. The selectable bath salts and the POLA hand soap also smelled wonderful. There were blinds by the sink area in front of the bathroom, which made me feel more comfortable, and opening them made the Room look larger—really nice. I expected a typical business hotel, but it was very clean! I could watch lots of apps on the TV by logging in, and mirroring worked too. Also, I personally loved the drip bag coffee and lemon mint tea—they were delicious and made me happy. For eco reasons there wasn’t bottled water in the Room (it seems you can get some by following their Instagram), but there was a water dispenser system where you go fill up yourself, and it was great to have both room-temperature water and cold water. The BALMUDA electric kettle looked stylish too—big plus points. The Superior Double bed was extremely comfortable as well. I want to go to Royal Host next time! Very satisfied!

I stayed for one night on 6/17. The Hotel is close to the station and easy to find, with izakayas, cafes, convenience stores, and drugstores nearby. The welcome drink right after arrival and the all-you-can-drink alcohol service were absolutely amazing! All the staff were very kind and polite, which made my stay truly pleasant. A passcode is required to enter the large public bath, and you receive a paper with it at check-in. I realized I had forgotten mine just before the entrance, and when I headed back toward the elevator, a staff member said, “Did you forget your paper? I’ll give it to you now.” I was so impressed by how attentive they were. Thank you so much! The Room was small due to the location, and the sink area was also compact, but that was about the only thing that stood out—overall it was a great Hotel. I’m glad my mother and I chose to stay here for our trip. If we have another chance, we’d love to stay again! *At check-in, we were assisted by someone on their first day who was giving their first explanation. Wishing you all the best in your work—good luck!*