Atami Station × Accommodation With À La Carte DiningHighly rated for dining at Hotel·Ryokan

I found this Ryokan while looking for a trip to give my boyfriend as a birthday present, also as a thank-you for his proposal. This was an important trip for me, and everything—from the hospitality to the Onsen, the food, and the Room—was wonderful. It was a truly heartwarming Ryokan. When I asked about bringing in wine as a surprise, they responded and accommodated my request promptly and with great care. I didn’t expect such thoughtful support, and I’m very grateful. In the end, he was delighted, and we were able to spend a lovely time together. While searching for a Ryokan, I saw many reviews praising the hospitality, and after staying here I completely understand why. The service from our attendant and all other staff was excellent, making this trip even more special. We also enjoyed seasonal flavors in the cuisine, and since it was served in our Room we could relax and enjoy it at our own pace. The words said to us at departure—“We look forward to welcoming you again in another season”—left a strong impression on me. We would love to visit again.

Everything—from the cuisine and the Onsen to the private dining room prepared for our meals—was wonderful, and we were able to truly relax from the bottom of our hearts. The food in particular was exceptional; each dish reflected careful craftsmanship, leaving us deeply satisfied. Above all, the Onsen was truly outstanding, and we enjoyed it three times during our stay. The water felt wonderfully gentle on the skin, bringing a soothing warmth that seemed to melt away tension from deep within. We were able to fully savor the blessings of Yugawara’s hot springs. The comforting afterglow lingered long after bathing—it was a genuinely healing experience. Thanks to you, this became a very memorable stay. We would love to visit again.

I stopped by and stayed here on my way back from visiting Ise Grand Shrine. It’s within walking distance from the station, and I was able to check in smoothly with no stress. The building is undeniably old, but the Room was kept clean. The meals were very delicious. The local specialty, Atami-ni, was truly outstanding. It’s also nice that you can choose your dried fish at breakfast. Many of the staff are from overseas, but their hard work comes through, so there’s no stress. The Onsen was at a comfortable temperature and felt great. I’d like to stay here again if I have the chance.

I was able to fully relax and heal my exhausted body after caregiving. Thank you for taking care of me. I felt the food was a little strongly seasoned, but I finished everything! It was a very good rest. I look forward to staying with you again.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

We arrived a little early, but relaxed in the lobby while enjoying shaved ice. That kind thoughtfulness made us very happy. This is an old but truly lovely Hotel, quietly nestled in the mountains of Atami. The soft, high-quality Onsen is outstanding. The building does show its age, and there is also an area where the owner lives, but that is more than made up for by the wonderful Onsen and meals. Fresh sashimi. Delicious fresh salmon roe. Steak and sukiyaki, and a great variety of desserts, fruit, and ice cream—everything was very satisfying. The amenities are plentiful as well—both in the Room and at the large public bath: DHC face & hand soap, gel lotion, cleansing oil, body & hand milk, milky gel, and hair milk, plus KOSE shampoo, conditioner, and body soap— an excellent selection. There is also a pool that can be used year-round, which is great for children. It really felt like what you would expect from Livemax. Considering how travel costs have risen in recent years, this resort offers excellent value for money. Many of the staff are from overseas, but they are well trained so we felt at ease and very comfortable throughout our stay. Whenever we want good hot springs water or delicious sashimi again, we will come back to stay here. I would highly recommend this very comfortable Hotel to many people. Thank you very much for your hospitality. We look forward to staying with you again.

We stayed for one night on July 4–5. This time, six of us (three couples in our 70s) stayed in three Rooms, each with a private open-air bath. To be honest, two of my friends’ husbands have never wanted to use large public baths on our past trips. So this time we splurged on Rooms with open-air baths—and those husbands were thrilled and apparently bathed many times. Everyone agreed it was excellent. The front desk staff were polite and clear, and the foreign staff member who assisted with meals spoke Japanese very well. We even had a bit of personal conversation, and they answered earnestly, making mealtime very enjoyable. Of course, the food itself was also outstanding: many small dishes and a wide variety of carefully prepared items—again, everyone was completely satisfied. At checkout we passed several housekeeping staff members, and every one of them greeted us properly, so we left feeling great. It was quiet, with only the sound of the nearby river; I almost fell asleep in the open-air bath. The price didn’t feel expensive at all. This turned into a long Review, but there’s no doubt we’ll want to come again.

This was my first stay in Yugawara Onsen. The water is quite hot, which I personally like. The dishes were beautifully plated and a delight to look at as well. We were also very grateful to the staff who assisted us during meals—they were always smiling and very attentive. This isn’t specific to this Hotel, but regarding children’s meals: when we choose Child Sharing Existing Bedding and order only the meal, most places serve something like a kids’ set. Even if it’s paid, we would really appreciate having the option to choose just rice and miso soup. Our 2-year-old was kindly provided rice and miso soup free of charge. For our 5-year-old, we felt it wouldn’t be right not to order a meal, so we did—but we would be very thankful if there were options to choose from. I don’t want to end up finishing what my child leaves behind instead of enjoying the wonderful food myself—an admittedly selfish request. The dried horse mackerel at breakfast was absolutely delicious. We look forward to staying again when we visit Yugawara.

I stayed for two nights. You served meals that were different from what I expected, and they were very delicious. The tatami in the Room was also new and comfortable, so I had a pleasant stay. Thank you very much.

I visited in search of an Onsen that is not chlorinated and does not use circulation. As expected, there was no chlorine smell, and the water was gentle and very satisfying. The meals were carefully prepared and truly delicious—I left completely full. The building is old, which can’t be helped, but the excellent hot spring water and food more than made up for it, so overall I was very satisfied. One episode that left a strong impression: After checkout, the attendant came to see us off at the entrance. After saying goodbye, we headed to the parking lot a short distance away (it took us some time to finish packing). When we later drove past the entrance, we realized she had been waiting in the heat just to see us off! She kindly stayed until the very end, and I was deeply touched by her warm hospitality. Thank you for taking such good care of us. We truly appreciate it. I would love to visit again.

At the very end of summer vacation, my husband and son insisted on coming here for glamping. As a woman, I was honestly a bit nervous about the Facility and meals—but it was simply the best. 【Check-in】 They explained the Facility to us. At the marché, there were vibrant vegetables and even seafood in a large tank! Some items are free, and others can be exchanged with coins you receive—choosing what to get was so exciting. We booked a Plan with dinner and breakfast included, but the portions were incredible. Even my big-eating husband and son had more than enough with what was included in the Plan! (Any unused coins could be saved for Shizuoka souvenirs or even kept for our next stay.) In the firewood area, there were many different types of wood. The Room already has firewood for cooking, but here you can choose wood to enjoy different sounds and aromas. 【Room】 It felt spotless, and we had no worries about odors or temperature. There are two BBQ areas—one indoors and one outdoors. The indoor side (with an earthen-floor style space) has a kitchen and a large ventilation duct, plus air conditioning, so smoke doesn’t come into the living area. The Room was extremely clean and beautiful. I expected some bugs or smells with glamping—and heat in summer—but it was surprisingly comfortable. There’s a double-sink vanity, two types of hair dryers (including a Repronizer), and even hair irons provided. In addition to pajamas, they also provide samue loungewear for dinner (for both adults and children), so there’s no need to take home clothes that smell like food. 【Onsen & Sauna】 There is an Onsen connected directly to both indoor and outdoor baths, plus a barrel sauna and an impressive cold plunge pool. Ponchos and hats are also available. The bedroom is separated from the bath/changing area/vanity area, so it works well even for two families traveling together. 【Meals】 The commercial refrigerator was stocked with juices, alcoholic drinks, and ice cream! With stylish camping gear like skillets and mess tins—along with ingredients & recipes—our 10-year-old son enthusiastically cooked for us. The thick Shizuoka beef was so tender you barely needed teeth… even the abalone was truly soft! For breakfast you can choose Japanese or Western style; either way it was delicious and satisfying. All of the staff were very kind. We enjoyed luxury-Hotel-level comfort while still experiencing the freedom that makes glamping special. We’ll definitely be back when the season changes!

It exceeded my expectations. The meals were delicious, and the baths were operated on a private-use rotation at all three locations that day, so I was able to enjoy a relaxing Onsen and spend a truly luxurious time. The staff were also very pleasant.