Rikuzen-Otsuka Station × Accommodation For Enjoying Autumn FlavorsHighly rated Hotel·Ryokan for Onsen and bath

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

I suddenly felt like visiting Matsushima and started looking for Accommodation, but everywhere was pricey. The more affordable places had reviews that were, well, what you’d expect… Since my stay was short, I thought I didn’t need to do much sightseeing—then I found this place. A “Room assigned on arrival” Plan with crab at this price? Is that really okay? I arrived feeling both excited and a bit anxious, but it exceeded my expectations by far. The staff were wonderful, and even though it’s a two-story building, there’s an elevator. When I got to my Room (by chance), it was a twin room with double beds. Spacious! Clean! Beautiful! Both dinner and breakfast were delicious. The staff’s attentive check-ins were also appreciated. I finished all the crab without thinking about anything else. I noticed a framed certificate on the wall—it wasn’t quite a standard chef’s license… Turns out they’re actually an instructor who trains chefs. No wonder everything tasted so good… In the large public bath, I ended up chatting with other guests about how great this Accommodation is. If there’s one thing I’d like to mention: The small stones laid in the reclining bath area of the large public bath have come loose, and it hurt when I stepped on them—please improve this before my next visit.

It was a very satisfying one-night stay. The buffet was great, and I was very satisfied with the reasonable rate for the Room. The view was nice, the building is large, and overall it was very good. However, I tried to pay the Hot Spring Tax for two Rooms as instructed (“Welcome drink available free of charge”), but after tapping the tag and hearing the beep, it immediately moved to the payment screen. I then tapped the second Room’s tag and heard another beep, so I paid by card and thought everything was fine—but later found out that the Hot Spring Tax for the second Room had not been completed. Not realizing this was somewhat disappointing. The Room reserved on Yahoo Travel suited me perfectly...

I had never stayed in Matsushima before and wanted to relax, so I chose this property. The entrance view featuring a beautiful combination of the moon and pine trees was wonderful, and all the staff were polite and kind. The private bath was also lovely—carefully designed with attention to the scenery. The food, of course, was thoughtfully prepared and delicious, but I was also impressed that the staff uniforms used locally woven textiles, and even changed between morning and afternoon to match the atmosphere. It was an elegant property that beautifully incorporated local character and specialties. The hot spring water left my skin feeling incredibly smooth—you can truly feel it’s an onsen. I was able to spend a genuinely high-quality day here. The sake pairing with dinner was outstanding as well. As someone who loves sake, it was a wonderful option for me. This is a place I would definitely like to visit again.

Although it was an older Hotel, the Room was spacious and very clean. The Onsen was great! My skin felt moisturized. I’d like to stay again if I have the chance.

We stayed on a pet-friendly Plan for our dog’s first trip. The building with the pet Plan Rooms felt a bit old, but it was kept very clean and didn’t feel unpleasant at all. We really appreciated having pet amenities in the Room, such as a crate and a trash bin. Both dinner and breakfast were served as set meals, and everything was delicious. Our child, who usually doesn’t eat much, said it was tasty and ate heartily! The portions were more than enough—my big-eating husband was completely full and very satisfied. All of the staff were friendly, so we had a very comfortable stay. Just one thing: at check-in, we didn’t receive an information sheet with details such as facility guidance, business hours, or meal times/locations. I wish there had been one (we couldn’t find the bath hours in the in-room information file either, so we had to go all the way to the bath area to check). Still, it was a wonderful Accommodation that made us want to return—next time with our eldest child as well—and stay as a family of four plus our dog if we have another opportunity.