Nam Dewa Station × Highly rated for customer service and hospitality at Hotel·Ryokan

This was a Hotel I definitely want to stay at again! Not only were the amenities and play area great, but the private family bath was surprisingly easy to use when we wanted, and we were able to relax and enjoy a bath together as a family. Free laundry and drying were also available, which was a huge help—especially with our 2-year-old, when we ran out of spare clothes and started to panic. Meals were buffet-style, so we ended up eating quite a lot and couldn’t make it for late-night snacks, which was a shame—but next time I’ll plan better (haha). Just one thing: the kids’ meals didn’t change much between breakfast and dinner, so our child got a bit bored. It would have been nice to have a little more variety.

Thank you again for everything. This Accommodation is outstanding in every way. Since it was May, we enjoyed a variety of mountain vegetable dishes. Even vegetables we’re not used to at home were delicious. The young bamboo shoots were truly amazing... my husband and I were so impressed. They’ve made it into our “dishes we want to eat again at Matsunoyu” ranking. (Number one is the zunda-dressed Rokuta-fu—absolutely exquisite!) Our child also said on the drive home, “I want to go to Torachan’s Onsen again,” so we’ll be back in summer. We’re really looking forward to it.

I love Yamagata’s Onsen and have visited many different places. I’ve been to almost all of Tendo, but the staff’s hospitality and the meals here were truly outstanding! The food was so delicious it ranks among the top one or two in Tendo!! We stayed in the annex, and it was perfect for us as a couple who prefer a quiet setting. Everything was very clean, and the gentle hot spring water in our Room felt just like Tendo—wonderful. This is an Accommodation I would definitely recommend. Thank you very much.

Choosing Richmond was the right decision. There’s a 24-hour supermarket next door, plenty of parking, and the event venue is also nearby—overall, we were very satisfied!

From the welcome pineapple cider, beer, and simmered yam konnyaku to a feast of Yamagata specialties, we were completely full! Dinner was served in beautiful dishes that made everything even more appetizing. The post-bath lounge had a wonderful atmosphere, the massage chairs were very comfortable, and we really appreciated the complimentary drinks and snacks. Of course, the baths were spacious and very relaxing! In the morning, the breakfast ramen was delicious. I chose rice porridge instead, and with so many side dishes I was very satisfied. The watermelon was sweet and tasty too.

Although it is located in the city center, it was quiet, and we fully enjoyed the Onsen in the open-air bath attached to our Room. Meals were served in a private dining area directly connected to the Room; it can be locked, and during service it is separated from the guest Room, so our privacy was protected and we could relax with peace of mind. The food was also very delicious.

A refreshing solo trip to Yamagata! Even the Golden Week crowds melted away in the hot bath and massage chair, and choosing the Japanese-style breakfast was absolutely the right call. Flawless!

Whenever I return to Tendo, my wife and I stay here. The Facility feels a bit dated, but the staff’s hospitality—from their greetings to their thoughtful care—has never changed. The meals are delicious, and even amid rising prices, you can feel the commitment to maintaining your service. For me, “Comfort Hotel Tendo” is truly indispensable. Please keep up the great work, everyone.

The large public bath is available from 5:30 a.m. to midnight, so I was able to enjoy the Onsen many times at different hours. Both dinner and breakfast were nourishing and truly delicious. Ryokan meals can sometimes be heavily seasoned, but here nothing was surprisingly salty, and I enjoyed everything. In the guest lounge, there were treats like dadacha-mame ice cream and Onsen manju, plus DIY Onsen eggs—these little services were a lot of fun. I also appreciated that soft drinks were unlimited. The garden is lovely, and there are also amenities like spa treatments, table tennis, and a large shogi board, so there’s plenty to enjoy inside as well. I had a luxurious time soaking in the Onsen, enjoying great food, and relaxing at the Accommodation. I would definitely love to visit again.

We stayed in the detached “Rijin-kyo” villa. Beautiful paintings and decorative pieces were displayed throughout the property, and simply looking at them was a delight. The Room was nothing like today’s typical “Japanese-modern” style; instead, we were able to fully appreciate refined Japanese aesthetics. At the same time, we were impressed by the thoughtful touches everywhere that made our stay so comfortable. Gazing at the meticulously maintained garden from the veranda felt as if my mind was being cleansed. The cuisine was also full of seasonal character, and each dish moved us again and again with both its flavor and presentation. Our room attendant provided truly exceptional hospitality, and her subtle attentiveness was deeply soothing. The semi-open-air bath in the Room was very comfortable, allowing us to relax and enjoy the Onsen while looking out over the garden. It was a stay that made us sincerely glad we had chosen this Accommodation. As I noted in the title, it felt like a Ryokan where staying here becomes the purpose of your trip. We are grateful to Tendo-so for giving us such a wonderful time that enriched our hearts. We would love to return in another season. Thank you very much.

We stayed here before and returned a few years later, and it was still a wonderful Accommodation. The property was clean, the food was excellent, and the staff were very attentive.

I usually stay at Route Inn in Tendo, but it was fully booked this time, so I stayed here as there was availability. The Accommodation is not very old, and the Onsen has plenty of space, so I was satisfied. I will stay here again.

This was my second stay. Since I was traveling with an elderly person, the direct access from the station was very convenient. All the staff were kind and pleasant. The breakfast buffet was delicious, and I looked forward to it every morning. The Room was spacious enough and very clean. Thank you for taking such good care of us.

Room is clean, front desk staff are polite, and breakfast is quite good. The price is also affordable, making it excellent overall.

When sightseeing in Yamagata, we stay at Symphony. Once again, the food was outstanding. The dishes are very thoughtfully crafted—the way the ingredients are brought out and seasoned is impressive. The combinations of items in the dinner course were also excellent. Each time, we can enjoy different dishes, and it feels like they are always evolving. We were also happy to have a wide variety of vegetables at breakfast.

The Hotel was clean and the staff were very helpful. I stayed in a twin room, which was very tidy, and I appreciated that the toilet and bathroom were separate. Even though it was a weekend, the rate with breakfast included was lower than other hotels, and I enjoyed a Japanese set breakfast that was beautifully presented and just the right portion size. Overall, it was a very satisfying Hotel, and I would like to stay again.

Headed straight from Yamagata Station to the Hotel. Enjoyed a lunch buffet at La Seine, the restaurant on the 1st floor of the Hotel. I ended up eating too much, and it was over 30°C outside. I considered waiting in front of the front desk until check-in, but there were artworks on display throughout the building—sculptures and paintings from Japan and abroad—so my time passed pleasantly and productively. As a long-established Hotel, you can feel its heritage in the paintings displayed in the Room, yet areas such as the bathroom are well maintained and felt fresh and new. It was a relaxing guest Room.

The room was very clean. The toilet and bathroom were separate, allowing for a relaxing bath, which was great. However, there was no towel rack by the sink, and the view from the window was disappointing. Breakfast had a variety of options, and I ended up eating too much.

I stayed for two nights during my first visit to Yamagata. The location is not too far from the station, and while the room is old, it was clean and well-maintained. The ability to separate the two rooms made it very comfortable as I didn’t have to worry about noise or snoring from others. The Onsen is small but sufficient, with a monitor showing how crowded it is. However, I did notice that the air conditioner in the changing room was quite dusty, which was concerning. The breakfast had just the right portions and was delicious—I especially enjoyed having imoni (a local dish). I would definitely stay here again when visiting Yamagata!

The double bed in this Hotel is spacious enough to maintain distance even when turning over, allowing for a comfortable sleep. Many chain hotels nowadays have beds that feel cramped for two people and rooms with minimal space, so I had resigned myself to that standard... The Room features a long table by the window, and most of the Rooms are located on higher floors, offering the bonus of enjoying the night view. The breakfast buffet includes local dishes like "Imoni" and everything was delicious. The Zao yogurt and fruits like Shine Muscat were also delightful.