Kyokase Station × Stays Popular For Snow-View BathsHighly rated Hotel·Ryokan

Although we arrived in rainy weather, we were warmly welcomed by many staff members, making for a wonderful start that almost felt more than we deserved. The building, designated as a Tangible Cultural Property, has a rich sense of history, yet it is meticulously maintained throughout, allowing us to relax in complete comfort. In addition to the pleasantly warm and soothing Onsen, the cuisine was truly outstanding. On departure, they even took a complimentary commemorative photo and later sent it to our home—such a thoughtful gesture that made this an unforgettable memory. Everything was exceptional, including the hospitality, and this is an Accommodation we would love to stay at again. Thank you very much.

The bath and in-room dining were both excellent. This is an Accommodation we would definitely like to visit again.

It was a truly wonderful Accommodation. Fresh flowers were beautifully arranged throughout the building, everything was spotless, and the lounge offerings—drinks and sweets—were excellent. The breakfast mochi was also outstanding! It was a lovely Accommodation that left our whole family very satisfied. Thank you for the wonderful memories.

I was immediately captivated by the rural scenery from the Room. We stayed in a Room with an open-air bath, and we also used the private open-air bath. Every area was spotlessly cleaned, making it very pleasant. The in-Room amenities were thoughtfully prepared, and there was nothing missing—I felt you could arrive empty-handed and still enjoy a comfortable stay. I was especially impressed to find single-use packets of laundry detergent among the amenities; it really showed how considerate this Hotel is.

The building is a bit old, but the service, meals, and Onsen were all excellent. The staff’s warm hospitality made our stay truly wonderful. Thank you very much.

Although the sky was unfortunately overcast, it was the perfect season to comfortably soak in the lukewarm natural spring water, and it felt wonderful! The meals are delicious and full of healthy options, and combined with the Onsen benefits, I feel better every time I stay. Perhaps because I kept coming back, my frozen shoulder has completely healed! The summer à la carte fried rock oysters were especially delicious—I’d love to have them again next year! This was my first Saturday stay, and I enjoyed listening to a jazz piano performance. It matched beautifully with the mysterious flicker of the bamboo lights in the garden and was incredibly soothing. There were familiar tunes and summer songs, and in the second half they even took requests, so there was a great variety of music and it was truly enjoyable. Ending with “Cradle Song” was also a stylish touch. I’m looking forward to visiting again in autumn.

I traveled with my mother in her 80s. The staff, the meals, and the baths—everything exceeded our expectations. My mother was very happy too. We had a Multiple Night Stay, and they made sure the meals didn’t repeat, and everything was delicious. If I had one request, since it was a hot summer, I would have appreciated a refrigerator with a freezer compartment to freeze ice packs (it was refrigerator-only).

The proprietress and all the staff were very pleasant, and it was a comfortable Accommodation.\nThe view from our riverside Room was wonderful, the meals were delicious, and the baths were very relaxing.\nAlthough there are some older parts of the building, cleaning and maintenance are thorough.\nThere was an extension cord in the Room, which I could pull over to the futon and it was helpful for charging devices.\nI really appreciated those thoughtful touches.\nIt was also great that we could use the baths until checkout at 10:00; many places close around 9:00.\nIf I had to say one thing, it would be perfect if you could see the river from the open-air bath—but then it would probably be visible from across the river too (laugh).\nI’d love to come back again when I have the chance for a relaxing stay.

This time, we stayed in the “GENJI Kaori” Room with a private bath. When entering the Room, unlike the other Rooms, there was a gate and an entry system using password authentication, which made it feel special and was excellent. We were more satisfied than ever with the Room, the bath, and services such as amenities, and we were able to relax very comfortably. However, we felt a bit disappointed with dinner. Dinner was buffet-style, but it would be even better if seating could be separated by Room type for guests staying at the Accommodation, or if there were a service to deliver dishes to the Room upon request. These days many Accommodations offer buffet-style dining, but in many cases—perhaps due to how the food is arranged—it gets crowded and hard to serve yourself, and it can be noisy and difficult to enjoy a calm meal. Because the Room, bath, and services were so good, we hope dinner will be improved going forward. Considering that point, we had no choice but to deduct points this time. Other than that, we had a very pleasant stay. Thank you very much.

The emerald-green Onsen was wonderful. In the morning, the baths switch between men and women, so we could enjoy a different atmosphere. All the staff were kind, and we had a very comfortable stay. This is an Accommodation I would love to stay at again.

The meals were delicious. The bath is small, but it’s well cleaned, and the open-air bath is also small, but the water is pleasantly warm so you can soak for a long time. Since it’s all-inclusive, I enjoyed a beer at check-in and after bathing. Sake during meals was also all-you-can-drink with a wide selection—this Accommodation was perfect for those who love to drink. I deducted one star because the TV was small, but everything else was 100 points! I’ll be back!

All the staff were kind, and the property was clean. The Hotel did feel a bit dated. Breakfast and dinner were both very delicious—much better than I expected for the price. The Niigata rice was especially good. The complimentary snacks and drinks in the lounge were also nice. Roasting marshmallows over the irori at night was fun. The large public bath and open-air bath, fed by a private hot spring source, were excellent as well. However, it seemed a little different from Tsukioka Onsen’s typical emerald-green water with a thin oily film on the surface. Maybe there is a lot of added water? I’m not sure. Even so, considering the value for money, meals, various services, and how kind the staff were, I think it’s a good Hotel. Thank you for taking care of us. The town area of Tsukioka Onsen is beautifully maintained and very pleasant. It’s an Onsen I would definitely like to visit again.

All the staff were very helpful, and I had a comfortable stay.

The private bath is a semi-open-air outdoor bath with a roof, yet it still feels wonderfully open. Spacious and recommended for large families as well. One of the highlights is our friendly, affectionate cats.