Nanae-Hama Station × Highly rated Hotel·Ryokan

I always stay here when traveling to Hakodate. Goryokaku is just a 2–3 minute walk away, and I enjoy a morning walk there. It’s about a 10-minute walk to the Goryokaku downtown area, so the location is excellent. Lucky Pierrot and Hasegawa Store are also nearby. The streetcar stop is close as well, making it easy to reach sightseeing spots such as the area around Hakodate Station.

The Facility is clean, and having an Onsen is a nice touch—it helps you relax and recover from fatigue. The Room is also clean, and I was able to get plenty of sleep. The front desk staff member was from Nepal, but their Japanese was excellent and communication was smooth. Their smile was wonderful as well. Thank you very much.

It was a bit cold, so I asked the front desk because the heater wasn’t working. They said the central heating was turned off throughout the building and lent me an electric space heater, but it felt a little early for that.

The building is a Business Hotel, but it is close to Goryokaku and the bath was a natural Onsen. Some Business Hotels have large public baths, but this was my first time with a natural Onsen. I ended up soaking both at night and again in the morning.

Clean rooms, excellent staff service, and overall a very satisfying Hotel.

❶Even though it was 30 minutes before check-in time, they let us check in because the Room was ready. ❷Although breakfast starts at 7:00, they opened the dining area a little early for us. ❸Even after checkout, they kindly allowed us to leave our car since we had a tournament, which made it easy to walk to the tennis courts just a 2-minute walk away. ❹The coffee machine in the lobby is available 24 hours—a very generous touch (lol). We truly appreciated everything and will definitely stay here again next time.

I booked early, so the price was very reasonable, and the facilities were more than sufficient. I was very satisfied. While many hotels are moving toward unmanned operations, the front desk staff here were kind and helpful—this is how a hotel should be. The late-night ramen and the ochazuke at breakfast were both excellent. It made my stay in Hakodate truly worthwhile. Thank you very much.

The bed springs seemed worn out. There was no lighting, so at night I turned on the TV with the sound muted and left the bathroom door open. There was an empty plastic bottle under the bed... The front desk staff were friendly and nice. The air conditioner felt too large for the Room. The shower pressure was great, but it was hard to adjust the temperature. I was disappointed that there was no bidet toilet seat.

It was my first visit to Shinwa-no-Yu in almost 10 years, and I was able to relax very comfortably (in the Hakodate dialect). The Accommodation was clean, and I was satisfied. I look forward to staying with you again.

The bathroom and wash area were thoroughly cleaned and kept in excellent condition. I would like to stay here again.

I stayed for two nights during a motorcycle touring trip. The staff were very accommodating, making my stay extremely comfortable. I was pleased to find the motorcycle parking area under a roof. The location is very convenient, with the station and downtown area within walking distance.

We stayed nearby sports facilities for the FY2026 Hokkaido Sports Tournament, with great access and convenient on-site parking.

I made a last-minute Reservation for one person, expecting to stay in a single Room, but I was accommodated in a larger Room—perhaps because one was available. The building felt a bit old, but the Facilities and cleanliness were excellent, making it more than satisfying for the price. I didn’t get to eat because I left early in the morning, but the staff were very friendly, and it’s an Accommodation I’d be happy to stay at again if I have the chance.

This is my third stay. Although my visit was not primarily for sightseeing, the location is convenient as it is close to the tram station, convenience stores, and restaurants. The Hotel is simple but has clean facilities, including the bathroom. While some reviews mentioned noise from other Rooms, I did not find it bothersome. Since the window faces the street, I couldn't keep the curtains open, but this wasn't an issue as staying in the Hotel wasn't my main purpose. The complimentary morning toast and coffee were a delightful touch. The staff were friendly and welcoming. I plan to stay here again when visiting Hakodate.

Due to a mix-up, I was unable to stay at my originally planned Accommodation, so I made a last-minute Reservation that evening and stayed here. As an Accommodation for travelers, the facilities, amenities, and service were more than satisfactory—especially being able to park my motorcycle in a covered area, which gave me peace of mind. The room rate was also affordable. Hakodate has always been just a stop along the way for me, but next time I visit to explore the city as my destination, I would definitely like to stay here again.