Around Across Fukuoka × Highly rated Hotel·Ryokan

Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

I chose this hotel for my first trip to Hakata because it has convenient access from Fukuoka Airport, is close to the station, and has a large public bath. All of the staff were polite and kind. I had sent my luggage ahead of time, and they brought it to me at check-in, and when I accidentally left without my card key, they handled it with a smile. The Room was spacious and very clean. There were separate slippers for the public bath and disposable slippers for use in the Room, which helped me relax. There were also plenty of restaurants and food stalls nearby for dinner, making it easy to get around at night. It was a very satisfying trip.

This Hotel was clean, and the staff were courteous. I had a comfortable stay without being bothered by noise in the Hotel. I will stay here again next time.

The front desk staff were truly kind, the view from the corner Room was amazing, and I really appreciate that it was spacious and clean with all amenities properly prepared in the Room! The bathroom and other water facilities were spotless as well. The location is great, and when I come to Fukuoka again, I’d love to stay here. Thank you for taking such good care of me!

From the photos, I initially thought we would have to climb stairs to enter, but the building is designed so you can take an elevator down to the basement, which made our stay with my elderly mother easy and comfortable. The design is outstanding, and after entering you first arrive at the basement front desk and lounge—an exciting start that really builds anticipation. The Room was bright and open, with a very spacious bathroom; the sink area is separate and close to the bedroom, making it extremely convenient and comfortable overall. This is a Hotel I definitely want to return to.

This was my first stay, and the hotel’s convenient location near the station, the late-night curry, and the excellent breakfast were especially appreciated for a business trip. It’s also close to Nakasu’s yatai food stalls and Tenjin, making it easy to get a feel for the local atmosphere—great for conversation topics during business meetings.

Family-friendly and comfortable for a pleasant stay. We keep coming back! Looking forward to staying again.

We were completely satisfied with the location, price, and service.

The Hotel staff were very pleasant and helpful, which was great. However, in the large public bath, while some foreign guests were soaking in the tub, they left bath items and locker keys at the washing stations so others could not use them. When I tried to use one, they got out of the bath and told me—using a foreign language and gestures—that I was not allowed to use it. All of the washing stations were occupied by foreign guests for a long time, so several people besides me had to wait for quite a while. I stayed for two nights, and it was the same both days, which made going to the public bath stressful. The Hotel was clean overall—the Room was spotless and breakfast was delicious.

It was great to have parking available, and the location was convenient for getting around. I’d like to stay here again.

First, the front desk service was excellent. Even with automation, it still comes down to people. Good service makes you feel welcome. The Room was also comfortable. I was happy that Tenjin was nearby.

It was a clean and well-kept Hotel. The pajamas were excellent.

Conveniently located near Tenjin Station with easy access from the airport and Hakata Station. Nakasu is just a quick taxi ride away, and because it’s a bit removed from Nakasu, it’s quiet at night. The bathroom has a washing area, so I was able to relax. Amenities are not provided in the Room and are available at the front desk. Since there is a larger bathtub, it would be even nicer if bath salts (Onsen-style) were included among the amenities. Like many Hotels these days, there was no daily sheet change or Room cleaning. Breakfast was good with local ingredients, but for a Multiple Night Stay I wished there were a few more menu options. Also, it would be nice to have paper coffee cups so guests can take coffee from the breakfast area back to their Room.

I booked this for my first solo trip in a while. The staff members were different each time—when I called the day before, when they stored my luggage before check-in, and when I returned after going out—but everyone was very helpful and made me feel at ease. The room was clean, with no unnecessary amenities cluttering the sink area, which I appreciated for its simplicity. On a personal note, I was delighted to find that the TV was SONY with the same remote as at home; I enjoyed watching YouTube. It’s about a 10-minute walk from Tenjin-Minami Station and 15 minutes from Tenjin Station. The Lawson on the corner was also very convenient. I'll definitely stay here again when attending live events. Thank you!

The Room, amenities, and service were all excellent. The lobby atmosphere was wonderful. Please let me stay again the next time I visit Hakata!

The Room was very clean, and since it overlooked the river, the view was excellent! The first floor features a lovely European-style interior. The restaurant has large windows, creating an open and airy atmosphere! Although it’s close to the downtown area, it’s in a quiet location. We were very satisfied!

Both the Room and the large public bath were spacious and very clean, and we were very satisfied. It helped us refresh after the midsummer heat. Thank you very much.

It was very comfortable. Thank you very much.

We stayed in a triple Room for three women. All beds were the same size, not extra beds, and everyone was comfortable. The Room was spacious, and the Facility was excellent.

First, the Hotel itself was great in terms of cleanliness, location, and security. The bathtub was large enough to stretch out in, and although it’s in a busy area, the Room was quiet and very comfortable. However, what was disappointing was the staff... When I called in advance to change my check-in time (a male staff member), he was very pleasant, and I looked forward to my stay. At check-in—skipping the details—they were polite but never smiled throughout. At check-out as well, I simply placed the key card into a box, but there were four or five male and female staff members nearby doing something, and not a single person spoke to me... so I left quietly. The only person who greeted me during my stay was a foreign female housekeeping staff member in the morning. Even though she seemed busy, she cheerfully said “Good morning!” with a smile, which felt really nice and made me happy. I’ve stayed at many Hotels before and have never once felt unsure about how the staff treated guests, so this was very disappointing. The Hotel itself is good, and I would like to stay again if I have the chance. I also think it’s a recommended Hotel—so I wrote this hoping that this point can be improved.