Around Hilton Plaza West × Accommodation With Relaxing Welcome LoungeHighly rated facilities at Hotel·Ryokan

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.

Thank you very much for having us this time. Since we had early check-in, we headed over early, but arrived even earlier than expected and planned to wait next to the front desk until check-in time. However, the Room was already ready, so we were able to check in even earlier and relax. The Room was clean, and there were no missing amenities, so we had a very comfortable stay. Breakfast the next morning was also delicious. We chose the Japanese set meal, and fruit, steamed vegetables, bread, and drinks were served buffet-style, so we enjoyed plenty and were very satisfied. We would love to stay again.

I stayed here to propose this time. The staff were fully supportive and kindly helped with everything—thank you! It made for the perfect proposal. I’ll be back.

I had to stay overnight in Osaka on short notice for work and chose this Hotel. It’s in a very convenient location—easy to reach from Umeda via the underground passage, and you can come up right by the Hotel, which was a big help. The Room was easy to use, and the amenities were well stocked in the Room, which I appreciated. I’d like to stay here again.

We stayed in the Penthouse Suite. The spacious 200 m² room had a luxurious layout that felt like three separate areas—a living room, bathroom, and bedroom—and there was also a large wardrobe area further inside, so we were able to relax and stay very comfortably. The bathroom, in particular, was stunningly spacious and truly impressive—I couldn’t help but admire it. The amenities were also excellent, making our stay very comfortable. Our children were thrilled with the large living room. It was also wonderful that we could enjoy a relaxed family meal by using in-room dining. Since our second son’s birthday was coming up, the staff prepared various special touches for him, and he was absolutely delighted. We truly appreciated their thoughtful care, and it became a wonderful memory for our family. I would like to take this opportunity to sincerely thank all of the staff. Not only the room but the entire Hotel—including the lobby, spa, and executive lounge—was designed with a calm sense of luxury and a cohesive interior style throughout, allowing us to enjoy an indulgent escape from everyday life. The staff were also extremely courteous, and we had a very comfortable stay. If you’re looking for an extraordinary and luxurious Accommodation experience in Osaka, this is a Hotel I highly recommend. It’s especially perfect for those who love a modern and sophisticated atmosphere. Whenever we have plans around Nakanoshima again, we would definitely like to stay here again.

We used the anniversary Plan to celebrate my partner's birthday. Before our stay, we had sent a gift in advance, and it was already beautifully set up in the Room upon our arrival. Additionally, we consulted about a surprise beforehand, and despite some timing challenges (I missed the confirmation email after check-in—my apologies for that), the staff assisted us very kindly and thoughtfully, which made us truly happy. We couldn't finish one bottle of champagne and the cake between just the two of us—we felt sorry about that! The atmosphere was stylish, and my partner especially appreciated being able to take drinks like coffee in portable cups back to our Room. We would love to stay again if we have another opportunity. Thank you so much!

My daughter and I stayed for a two-night stay in a Club Junior Suite. I had seen some Reviews saying the staff were not very helpful, but that wasn’t the case at all—everyone was attentive and courteous. The Club Floor lounge was especially wonderful. During cocktail time, we enjoyed drinks and delicious snacks together while taking in the night view—my daughter has just turned 20, so it was a special moment for us. It was also great that the property is connected to the Onsen Facility “Ren.” We used it on the first night and again on the morning of our third day, and we were very satisfied. We hadn’t added breakfast, but we had a breakfast rice porridge set at one of Ren’s restaurants, then fully enjoyed a morning bath. The powder room was well equipped with ReFa and YA-MAN hair dryers as well as hair irons, so there was no inconvenience. This trip was by JR, so with large luggage it felt like a bit of a walk from the station (and we got slightly lost), but we truly had a wonderful trip. If I have another chance to visit Osaka, I would definitely like to stay again. One small thing I noticed: while spending time in the Room, there would be fairly loud popping or clicking sounds coming from near the window about once every 5–10 minutes. Since it’s on the 27th floor, I wondered if it might be related to air pressure or something similar—but it remained a mystery throughout our stay.

It was my first stay in a while, and the floor had a calm atmosphere. The Room was spacious, thoroughly cleaned, and clearly well maintained with an excellent sense of cleanliness. Above all, every staff member was courteous and professional, which made my stay very comfortable. Choosing this property for my time in Osaka was absolutely the right decision. I would love to stay again when I have the opportunity, and I look forward to seeing you then.

I made a Reservation so the kids could enjoy the pool. After afternoon tea in the lounge, we headed straight to the pool, and after plenty of fun, we enjoyed a delicious meal during cocktail time. After that, they had a great time playing capsule toy machines at KITTE Osaka. The next morning, they ate a hearty breakfast and were back to enjoying the pool early on. All of our requested items were prepared as well, so we had a very comfortable stay. Thank you very much.

Thank you as always for your continued support. With its great location, excellent breakfast, and this price point, Hotel Kansai is the only Accommodation I consider in Osaka. And when I happen to catch a “niku-sui day,” it absolutely makes my day. I plan to keep staying here in the future. However, something disappointing lately… it seems the incredibly delicious pork miso soup at breakfast has gone back to the original regular miso soup. Personally, I wouldn’t mind if the breakfast price were raised further—I’d really like it to be pork miso soup again.