Around Hilton Plaza West × Stays Available for Reservation at a DiscountRecommended Hotel·Ryokan

What I liked I chose the Room-assigned-at-check-in Plan, and they gave me a room with a queen-size bed, so I had a very comfortable stay. The TV was positioned so it was easy to watch from the bed, and I could use my own account to watch streaming services—perfect for someone lik

We stayed for two nights in a Suite and a connecting Room. We were completely satisfied with the Room, service, and food. The location—inside KITTE Osaka—also meant we could enjoy dining outside the Hotel without ever going outdoors. For dinner on the first night, we had takoyaki

This was my first time staying at the property. The room was spacious and had a sense of cleanliness, allowing for a pleasant stay. There was also a large public bath, which was very enjoyable. The breakfast buffet was also very satisfying. After breakfast, it was a bit d

I had a very comfortable stay during my business trip last month, so I chose to stay here again for this trip. (Thank you for the upgrade as well!) The check-in and check-out process using QR codes is very convenient, and having coffee available anytime is greatly appreciate

The property and the reception area were different, but when I first went to the property, I was kindly guided to the reception area! The other staff members were also kind, and their customer service was excellent. I unexpectedly had a multiple night stay about two days prio

The service at the counter was very pleasant, and I was happy with the response. The Room was spacious and nice, but the most disappointing thing was that the change of clothes provided by the Hotel was a yukata! I wish they would at least provide something like a jinbei! Also,

The front desk staff provided exceptional service! During check-in, without me asking, they noticed my address and immediately inferred that I would be returning home the next day. They informed me that trains were suspended all day due to heavy snow and even helped me find a w

On another note, this time I received exceptional hospitality with your drink service—thank you very much. As for breakfast, while it is functional and well-organized, there seem to be frequent small menu changes that leave me slightly puzzled each time. As a request, it wou

We couldn't finish one bottle of champagne and the cake between just the two of us—we felt sorry about that! The atmosphere was stylish, and my partner especially appreciated being able to take drinks like coffee in portable cups back to our Room. We would love to stay again

Despite the unfortunate weather, we enjoyed the night view of central Osaka in the rain and the train view from the large room window. The room was spacious and more than sufficient, and we appreciated having a sofa as well. Enjoying drinks together while admiring the night vie

As for the Room layout (size), it varies—some Rooms are better than others. If you get a larger Room, it feels quite comfortable. It’s fine for a solo stay after a night out, but I would hesitate to stay here with family. This time I had a large Room and it was comfortable. I’d l

The Hotel staff were very kind, and the Hotel was clean. It was great value for money, and I was very satisfied! I would love to stay again. Thank you very much! I checked in late at night, but they let me into my Room early, which was a huge help.

The Room, including the bathroom and toilet, was very clean, and the amenities at the front desk were well-stocked. There was also a FamilyMart directly accessible from the lobby, which was very convenient. Although it was a 2-night stay, I appreciated being able to come and go f

Female-only dormitory accommodation. Despite the number of people in the room, everyone was quiet, and I slept soundly. The futon was fluffy and comfortable! Hand towels were provided in the restroom, so no need to carry a handkerchief. However, the hairdryer had weak airflow, wh

The staff's service was kind and attentive. You can choose only the room wear and amenities you need, which was perfect. During the hot season, the large public bath, water server, and shampoo bar were refreshing. The Room was newly renovated, very clean, and comfortable to stay