Around New Umeda City × Highly rated for rooms and amenities at Hotel·Ryokan

This was our third stay on the lounge floor. Everyone—front desk staff, floor staff, bell staff, and lounge staff—was full of hospitality and treated us with great care, so we were able to enjoy another comfortable and pleasant stay. When we visited the lounge at tea time, they remembered the name of our five-year-old daughter and spoke to her kindly. Their thoughtful attention made us very happy and left a lasting impression. The Room was, of course, spotless—gorgeous and extremely comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made it even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful one-night stay. No matter how many times we visit, it’s one of our favorite Hotels that always makes us want to come back. We would love to return again.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

Although we stayed in a twin room, the bathroom was spacious and helped us relax after a long day. It was farther from Osaka Station than we expected, but it was easy to find. Thank you very much.

It’s a little away from Hankyu Umeda Station, but not far enough to be a concern. There are many restaurants nearby, making it a convenient location. The Hotel staff are polite and welcoming, and they see you off pleasantly as well. You can also enjoy the “Miracle Breakfast” at a relaxed pace. This is a Hotel I’d like to stay at again.

We stayed for two nights and had a truly wonderful time. All of the front desk staff were very kind, and we felt comfortable throughout our stay. Both the Room and the Facility were excellent, and our whole family was very satisfied! We would definitely like to stay again. Thank you for a lovely stay.

I was scheduled to arrive an hour before check-in, so I asked to leave my luggage, but they let me check in on the spot, saying my Room was already ready. They also told me they had arranged a ladies’ room for me. When I entered the Room, there was a slightly larger bed next to a large three-seat sofa; the mirror was a tri-fold vanity mirror, and the bathroom was more than spacious enough. The refrigerator was already chilled, which surprised me and I truly appreciated the thoughtfulness. Amenities were set up along the wall opposite the front desk, and you take what you need—again, an excellent selection.\nThe next morning’s breakfast was a Japanese/Western buffet at the 1F café. When I went to get salad, a male staff member who happened to be replenishing the vegetables kindly plated my salad beautifully for me. As I was leaving, I noticed that plastic umbrellas were available at the entrance for guests to borrow when it rains.\nEverything was attentive and generous—I can’t help but want to stay at this Hotel again next time. Thank you very much.

This was my second stay. Watching the front desk team, I feel they are always kind, courteous, and wonderful with every guest. They treat both Japanese and international visitors warmly and equally, which I truly admire. Although this Accommodation is very popular and often busy, I was able to use the lobby and elevators without any stress, making my stay very comfortable. Having the front desk on the first floor is also extremely convenient.

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

It’s a wonderful Hotel. The cleaning was thorough, and the breakfast was delicious. There are plenty of shopping options nearby, and we were able to relax in a lovely Room. All the front desk staff were very kind—almost to the point of making us feel undeserving. We will visit again.

I stayed here to propose this time. The staff were fully supportive and kindly helped with everything—thank you! It made for the perfect proposal. I’ll be back.

This was my first stay, and both the Hotel’s location and the surrounding area were great—I really felt I made the right choice choosing this Hotel (lol). The atmosphere of the Hotel was also amazing!

Conveniently located near Hankyu Umeda Station, so you can feel at ease even if arriving late at night. The ladies-only Room requires a room key to access the floor, and the amenities were well stocked, including face masks and a variety of teas. The Room also had a ReFa hair dryer, and the shower water pressure was strong—highly recommended for women. Breakfast lived up to its reputation: plenty of options and very tasty, so I’m glad I chose the breakfast-included Plan. The only downside was that the mechanical noise from something like the in-room refrigerator seemed louder than usual and bothered me. Other than that, it’s truly convenient, well equipped with everything you need, and the food is delicious—overall, I think it’s an especially recommended Hotel for women.

I stayed at Hotel Hanshin Osaka for the first time to watch a Hanshin game at Kyocera Dome Osaka. It’s close to the station, and you can get to Kyocera Dome Osaka on the Osaka Loop Line without transfers, so the access was excellent. There are also convenience stores and restaurants around the Hotel, which made it very convenient. The Room was more spacious than I expected, and I was able to stay very comfortably. The front desk and staff were very kind, which made me really happy. Breakfast had a wide variety of options and was so delicious that I ended up eating too much in the morning. When staying in Osaka, I would like to use Hotel Hanshin Osaka again.

My daughter and I stayed for a two-night stay in a Club Junior Suite. I had seen some Reviews saying the staff were not very helpful, but that wasn’t the case at all—everyone was attentive and courteous. The Club Floor lounge was especially wonderful. During cocktail time, we enjoyed drinks and delicious snacks together while taking in the night view—my daughter has just turned 20, so it was a special moment for us. It was also great that the property is connected to the Onsen Facility “Ren.” We used it on the first night and again on the morning of our third day, and we were very satisfied. We hadn’t added breakfast, but we had a breakfast rice porridge set at one of Ren’s restaurants, then fully enjoyed a morning bath. The powder room was well equipped with ReFa and YA-MAN hair dryers as well as hair irons, so there was no inconvenience. This trip was by JR, so with large luggage it felt like a bit of a walk from the station (and we got slightly lost), but we truly had a wonderful trip. If I have another chance to visit Osaka, I would definitely like to stay again. One small thing I noticed: while spending time in the Room, there would be fairly loud popping or clicking sounds coming from near the window about once every 5–10 minutes. Since it’s on the 27th floor, I wondered if it might be related to air pressure or something similar—but it remained a mystery throughout our stay.

It was my first stay in a while, and the floor had a calm atmosphere. The Room was spacious, thoroughly cleaned, and clearly well maintained with an excellent sense of cleanliness. Above all, every staff member was courteous and professional, which made my stay very comfortable. Choosing this property for my time in Osaka was absolutely the right decision. I would love to stay again when I have the opportunity, and I look forward to seeing you then.

The location was great, the Room was clean, and it was a good-value stay. The air conditioning was comfortable, and although the Room faced the tracks, the noise didn’t bother me much. The front desk staff were excellent and the breakfast was delicious, but if I had to ask for more, I would have liked rice and miso soup. I’d be happy to stay again if I have the chance.

I found this Accommodation while looking for a one-night stay in Osaka this summer for my family of four. Since I searched around May and made a Reservation early, we were able to stay in a spacious Room for four at a much lower price. The lobby was spacious, the staff were pleasant, and the breakfast selection was plentiful and delicious. I’d like to make this our regular Accommodation in Osaka.

I stayed here on a business trip. It’s close to my workplace, and there’s a convenience store on the first floor, which is very convenient. For breakfast, you can choose between a bento box and a sandwich. You can eat at the venue or take it out and enjoy it in your Room or while you’re out, which is very convenient. The bacon-and-egg sandwich was filling and delicious. The female staff are always cheerful and efficient, so I can enjoy breakfast time comfortably every time. Thank you!

Although it was a short stay, it was very comfortable. The walls are indeed thin, so we were a bit concerned that our voices might disturb others, but we had no issues during our stay. The bathroom and toilet were clean with no mold. As for the service, both the phone support and the front desk staff were extremely polite—excellent overall.