Around New Marunouchi Building × Accommodation With Relaxing Welcome LoungeHighly rated for dining at Hotel·Ryokan

From the moment I arrived, I was deeply moved every time by the warm hospitality of being greeted by name. Check-in was extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My pre-requested arrangements, the room setup, and the cleanliness were all flawless down to every detail, allowing me to stay comfortable throughout my visit. I am always grateful to the housekeeping team. The reception staff in the spa area also provided wonderful service, and the concierge team’s prompt and polished support was a great help. In addition, the limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exquisite and became a delicious memory that stayed with me. I also enjoyed my time at the lobby lounge and would definitely like to visit again. Everything was truly perfect—this is a wonderful hotel that left me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

This was my first stay in four years, and I was completely satisfied with everything—the clean Facilities and the thoughtful care from the staff. I could also clearly see your environmental initiatives, and it really felt like you are making a genuine effort. Breakfast was carefully prepared item by item, and the health-conscious dishes were delicious as well. In the evening, since my birthday is next week, my friend ordered champagne via room service, and when the staff member delivering it heard that, they brought me chocolates too. I truly appreciated the kind gesture. I would love to stay again for another special occasion.

The location is excellent, and the large public bath and carbonated spring are fantastic! Thanks to a complimentary upgrade, my stay was extremely comfortable. The staff’s hospitality is top-notch, and I’m very satisfied. It reminded me that this Hotel is a great-value classic. I’ll definitely be back.

This was our first trip to Tokyo, and we stayed for 3 nights and 4 days as a party of two. It’s very convenient—just a short walk from the exit after going through Yaechika from Tokyo Station. The staff were kind and attentive, which made for a pleasant start to our stay. The Room was spacious enough for two people, and the bed was almost too big (in a good way!). During our stay, we didn’t hear any noise at all from neighboring rooms or the hallway. It was so quiet that we wondered if we were the only guests on this floor—thanks to that, we slept soundly every night. There were many Western guests as well, and everyone was friendly and well-mannered. In the elevator they would let us go first, and they’d smile when passing in the hallway—it really impressed us. We had a completely stress-free stay, which made our Tokyo trip truly enjoyable. Thank you very much to all the staff. We would love to stay here again when we visit Tokyo!

I stayed here to celebrate my birthday in advance. There was a “Happy birthday” message in the refrigerator and macarons beautifully served in a glass. I was very happy.\nIt’s always such a comfortable space, so I stay here whenever I can.

It was very convenient and easy to use. I’d like to stay again.

It was a very comfortable Hotel. Since it was a king-size bed, we were able to share one bed as a parent and child. I would like to use it again.