Around Goryokaku Park × Stays Popular For SunsetsHighly rated Hotel·Ryokan

I stayed for one night with breakfast included. The triple Room on the 4th floor of the East Wing was spacious and spotless, and we could even see cruise ships in the harbor through the large window. One of the three beds was a double bed, so I slept comfortably—it was perfect. For breakfast, I chose the charcoal-grill restaurant on the 2nd floor because I wanted to take my time; the portion size was just right, and having freshly cooked rice with salmon roe felt uniquely Hokkaido. There were also plenty of carefully prepared desserts to choose from, and the staff were kind and attentive, so I was very satisfied. When I emailed to request a Hotel brochure and a sightseeing map, they sent them to me, which I really appreciated. The lobby’s complimentary drinks offered a good variety as well, and they tasted great when I came back from the hot weather outside. If I have another chance to travel to Hakodate, this is definitely a Hotel I’d like to stay at again. Thank you very much for your hospitality.

We planned a trip to Hakodate to celebrate my elderly father’s birthday, and after careful consideration, we made a Reservation at this Hotel. However, while sightseeing on Mt. Hakodate, my father suddenly became unwell, was taken by ambulance, and was admitted to the hospital immediately. He had been truly looking forward to it, but he was unable to enjoy the meals, the Onsen, or the Room here, so only my mother and I stayed. When we explained the situation, you responded appropriately and offered us warm words of support. I had little appetite after such an unexpected event, but everything we ate was wonderful and delicious—and it made me wish even more that my father could have enjoyed it too. The Room was also excellent. We are deeply grateful to all of your staff.

The bath and the Room are old, but they were kept very clean. This time we only had breakfast, and it was very delicious. Maybe the restaurant has been renovated? It was new, clean, bright, and very pleasant. Not only was the food great, but the staff were truly polite and attentive—I was really impressed. In particular, the senior veteran staff member was wonderful. I couldn’t thank them in person, but I hope this Review reaches them. I’d love to visit again!

It was a Room with a private toilet and bath, and I was able to use it comfortably. The amenities were also replaced each time upon request.

We stayed here for a celebration, and the meals, room, and service were all excellent—our whole family was very happy. If I had to ask for one thing, it would be perfect if both large public baths had an open-air bath and a sauna. Still, the in-room open-air bath was amazing—I even enjoyed it alone with a beer! The celebration cake, the drinks and sweets in the lounge, dinner and breakfast, and all the complimentary items and beverages were wonderful. The guest of honor—and our entire family—were truly impressed. Next time, I’d love to bring my parents as well; we look forward to staying with you again then.