Around Shuzenji Rainbow Village × Highly rated for customer service and hospitality at Hotel·Ryokan

This is a historic Accommodation, yet the staff are full of energy, and operations from check-in to check-out are efficient with no wasted time. The seasonal cuisine is truly delicious, and getting to the various baths is an adventure—through maze-like corridors and, in some areas, even across a suspension bridge. It’s packed with excitement! You can have a wonderful stay just at Kikuya alone, making it an Accommodation you’ll want to visit again and again. Both check-in and check-out are well designed and smooth, so there’s no waiting—excellent! Thank you very much for taking such great care of us again.

The Room, the cuisine, and the garden were all wonderful, and we had an amazing time. The staff member in charge of our Room explained everything clearly and provided attentive, excellent service. Her lovely smile was truly comforting—thank you very much. We would definitely like to stay again.

This was our first time visiting on a family trip. Thanks to the staff’s heartfelt hospitality, we felt comfortable throughout our stay and are truly grateful. Both breakfast and dinner were delicious, and we had a relaxing, well-cared-for stay. We would love to stay again next time as well. Thank you very much for everything!

[Room] The Room was very spacious and clean. There were five of us (two adults and three children), and we stayed very comfortably. There were two beds, and we laid out three futons in the open space, but there was still plenty of room. Amenities were available in the lobby for guests to take what they needed, and it was nice that we could also take tea, coffee, and even snacks—not just toiletries. [Service] All staff members were friendly and helpful with a smile. We also appreciated them carrying our luggage from the car at the entrance. The dining staff were energetic and efficient, quickly clearing empty plates. [Baths] The large public bath and open-air bath were very spacious and relaxing. You could also choose from different shampoos. There were seven types of private family baths, and my wife and kids tried several of them. Best of all, all seven types can be used for free when available—amazing! It didn’t seem overly crowded either. The water in the cold-water dispenser in the public bath area didn’t feel very cold. I wanted to use the massage chairs, but they were often busy so it was hard to get a turn. Also, the foot area on the massage chairs was dirty and felt a bit unhygienic. It would be great if this could be checked regularly. [Meals] The buffet had a wide variety of options and everything was delicious. You could make your own seafood rice bowl with sashimi, which was especially tasty. Thoughtful touches like buffet carts and elastic bands to keep yukata sleeves out of the way were wonderful. [Facility & Equipment] The entire Facility was extremely clean. All floors are shoes-off areas, but walking barefoot never felt uncomfortable at all. We also appreciated that socks for indoor use were included in the Room towel set—a nice touch. You can choose between yukata or samue loungewear; many guests wore samue, including our family. Free welcome drinks and complimentary ice cream after bathing made everything feel wonderfully generous. There are plenty of kid-friendly areas such as a play space, a family game corner, table tennis, etc., so our children had an absolute blast.

This was our first trip to Shuzenji, and staying at Goyokan made it a truly wonderful journey. Thank you very much to all the staff. The building has a charming Showa-retro atmosphere, and the stairways are decorated with goldfish paintings throughout. A staff member told us about the fun of spotting hidden telescope-eye goldfish, so we enjoyed exploring as we walked around the property. The Room was also spacious, and we were able to relax from the moment we arrived. Since our Room faced the road, next time we would love to stay in a river-side Room. We used two of the three types of baths. The open-air bath felt great in the nice weather, and the rock bath was spacious and very relaxing. The meals were delicious as well—sukiyaki for dinner, and dried fish and black rice porridge for breakfast. However, since we both have small appetites, we feel sorry that we couldn’t finish everything. Everyone on staff was truly pleasant, and they chatted with us in such an enjoyable way that it made our time even more special. Thank you very much.

The front desk staff were very pleasant, and their explanation of the Room was clear and helpful. The Room and the open-air bath had a wonderful atmosphere, making it a relaxing and calming day. This has become my favorite Accommodation, and I’d love to come back for another leisurely stay!

Both the building and the garden are beautifully maintained—truly an Accommodation worthy of its status as a Registered Tangible Cultural Property. At Tenpyo-no-Yu, we were able to relax and enjoy the Onsen while watching the carp. The cuisine may be creative, but in a way it felt fairly ordinary; despite the excellent wasabi served alongside, I didn’t feel the menu was designed to pair well with it. Perhaps because it had to be carried a long distance, some hot dishes arrived cooled, and there were so many items that we ended up leaving some, which was a bit disappointing. I thought it might be nice to have an upgraded course with smaller portions. There are many stairs, so it may be challenging for guests with limited mobility.

I planned this trip as a surprise getaway for my friends and chose this Ryokan. We selected the entire-floor Room on the 5th floor, and it was absolutely the right choice. There were three open-air baths in the Room, and it was very spacious—my friends were truly amazed. So much food was served that we couldn’t finish it, and we almost felt bad about it. It was a truly luxurious trip, and we were very satisfied.

We enjoyed the Reservation-only open-air bath, the cave bath, and having them privately. We expected it to be crowded during Obon, but we were lucky to enter the cave bath smoothly. In the morning, the large public bath also felt like we had it all to ourselves—another lucky moment. The meals were enjoyable both dinner and breakfast, with a wide variety of dishes. The eel was delicious. The Room was spacious and comfortable. One thing: both beds squeaked a lot, which surprised us. The mattress and bedding were comfortable, so that was disappointing.

Stayed for one night with my beloved dog on a December weekend. This was my second visit, and this time I stayed in a Japanese-Western Room. The spaciousness of the room is great, and the raised tatami area separating the Japanese and Western styles is a nice touch. The lounge food was even more delicious than last time. The public bath, which was lukewarm before, was slightly hotter this time, which suited me perfectly. At the dog run, we had fun playing with other dogs as well. The customer service remains excellent, and both the breakfast buffet and made-to-order omelets were delightful again this time. My dog seemed to enjoy it too—completely satisfied! I’ll likely visit again.

We stayed here for my mother’s birthday. I had arranged a fruit platter as an optional gift in advance, and there was also a thoughtful photo frame and message card in our Room, which made my mother very happy. Thank you for helping make it such a memorable birthday. Thanks to the proprietress’s many considerate touches, we had a comfortable and enjoyable trip. It was a truly wonderful Accommodation in every detail. The food and baths were excellent, and we were able to fully enjoy Shuzenji.

The spacious grounds are surrounded by greenery, with numerous facilities that exceeded my expectations in size. The service was attentive, the food was delicious, and I felt the cost performance was excellent. This time I stayed alone, but next time I would like to visit with my family.

We traveled as a family with our dog, and the meals were delicious. The open-air bath in the Room was also very relaxing, making it a wonderful trip.

We were very satisfied with both the meals and the Onsen. We would stay again if we have the opportunity. Thank you very much.

Since it was a weekday, we were lucky enough to have the place to ourselves. We were able to relax in peace and were very satisfied with our stay. The location is right in the middle of the Onsen town—Shuzenji Temple next door, a pudding shop nearby, Hakuyu Bathhouse across the street, and the illuminated Bamboo Forest Path was wonderful. We also enjoyed gyoza and beer at a local Chinese restaurant recommended by the Accommodation staff. Since we stayed for hiking, it was reasonably priced and more than enough for us! There is a shared refrigerator you can use freely, cutlery, mineral water, and hot water (a bit lukewarm) in the kettle. The Accommodation is a little dry, so having a humidifier would make it perfect—but that might be asking too much… It may be a good idea to bring a moisturizing sleep mask. We would love to stay again.

Located in the heart of Shuzenji, it offers easy access to local sightseeing spots. The hot spring bath is a little on the hot side with free-flowing natural source water. Breakfast and dinner are served in generous portions. It is an Accommodation that feels like coming home to your family house.

Thank you for hosting us during the Obon holiday period in 2026. - Since the Accommodation is a member of the onsen association, you can use the public bath (Hakoyu) about a 2–3 minute walk away for half price (350 yen). If you like public baths, you may feel there’s no need for an in-house bath. There is also a shared shower at the Accommodation (Reservation required at the front desk). - There is paid parking about a 5-minute walk away for 500 yen per night. Even if you stay at a large Hotel, it’s common to have parking that’s a similar walking distance, so I didn’t find it inconvenient that this Accommodation doesn’t have on-site parking. It was 500 yen per day, and the parking attendant told me it’s the same price through the next morning after your stay, which I appreciated. - The interior seems to have been renovated in recent years—simple, clean, and well kept. Compared with what I expected from the name “shukubo” and the price, it was very comfortable and I’d like to stay again. - The second-floor triple Room had a nice view of the park and Shuzenji Temple from the window, with good airflow as well. - It’s best to pack light; the stairs are steep and narrow. - Soundproofing is limited. Being considerate of noise feels important to avoid issues. It may not suit guests who want to be lively in their Room late into the night. At normal hours with normal conversation volume, I wasn’t particularly bothered by voices from neighboring Rooms. I hope this helps.

This Accommodation offers self-catering and a great value stay with an Onsen. Last time we had bunk beds, but this time there was also a Room with two standard single beds. Since it was a cold season, the draft from the window felt very cold. Other than that, I think it’s an excellent value Accommodation.