Around Nijo Castle × Highly rated for customer service and hospitality at Hotel·Ryokan - 2Page Number

It was a shame that there wasn’t a microwave in the Room, but everything else was excellent!! The shower in the bathroom was especially interesting!!

It felt like home in a way, being able to spend time with the whole family, talk, and take care of each other. However, the spacious bath with a jacuzzi experience, the warm floor heating, and the beautiful white wood Japanese-style room were extraordinary happy experiences. There is also a shopping street within walking distance where you can shop for groceries, and the vegetarian breakfast was delicious. The concierge was really kind and helpful; I highly recommend this wonderful Room! Thank you very much for all your help!

The indoor area was very spacious and the facilities were well-equipped, allowing for a comfortable stay. I would like to stay again if I have the opportunity.

Overall, we had a comfortable stay. Our trip was almost entirely centered around staying in this house, and the more we looked at the interior design and furnishings, the more we noticed—so it was really enjoyable. However... The floors and tables were very clean, but we found hair inside the hair dryer storage case in the bathroom, and also hair and dust inside a kitchen utensil drawer. I couldn’t see clearly, but it also seemed like there was something above the toilet ceiling (a bug? a clump of dust?). There was also something like a piece of packing material left in the garden. Since it’s an entire house, I imagine it’s quite difficult to keep everything perfectly clean. Because the building itself is something you want to admire, you end up looking closely everywhere and noticing these things. It didn’t cause major discomfort, but I do think paying closer attention to small details would make the stay feel much more pleasant.

We stayed with our family and a friend's family, a total of 8 people. Upon arriving at the accommodation after walking around and sweating in the summer heat, we were delighted to find that the room was already cooled by air conditioning and there were chilled bottled waters in the refrigerator—a thoughtful gesture for a hot summer day. Despite its age, the accommodation was very clean, including the water facilities. The amenities provided were sufficient, and even the shampoo and conditioner were from a well-known brand sold at pharmacies, so we didn’t experience any hair issues often encountered during trips. There are several restaurants nearby where we had dinner outside. For breakfast, we bought pastries from a local bakery and enjoyed them with coffee provided in the room—simply perfect! The proximity to nearby shops and restaurants was also convenient. The children were highly satisfied as well, making it an overall flawless stay. We made our reservation just five days before our stay but felt like it was an excellent choice. Thank you very much!

The room was clean, the front desk service was fine, and the price was a great value. It was a bit disappointing that there were no pajamas, but the slippers were comfortable terry cloth rather than flimsy non-woven ones. Drinks were limited to tea; it would have been nice to have coffee as well. Seiyu is nearby, which is convenient.

We stayed here as a family of five. The Room was clean and comfortable. We would like to stay here again when we visit Kyoto.

Located in a quiet area, it was a relaxing stay. I was worried about finding parking, but there were several parking spaces nearby. The Room was spacious enough for resting, and with the bath and toilet being separate, I could enjoy soaking in the tub. However, due to insufficient checking of amenities, I had to go out to buy items like body towels and lotion. It would be good to check these in advance. Since I visit Kyoto regularly, I would like to stay here again.

This was my first time staying in a vacation rental. The interior was new and spotless, and the layout was a perfect fit for three people. We planned to get takeout meals, so it wasn’t an issue at all. The bath was great, and there’s also a public bathhouse nearby, which we really enjoyed. It was quiet and relaxing, and although I contacted you late because I wasn’t sure about the checkout rules, I truly appreciate your warm response. Prices will likely go up during the sightseeing season, but if it fits our budget, we’d love to stay again.

I stayed at the end of February. There was a courtyard inside the room, allowing me to experience the atmosphere of Kyoto while staying indoors, which was a special experience. This time it was a short stay, but next time I would like to take my time and enjoy it more.

I visited with a same-day Reservation. Thank you for kindly accommodating us despite the short notice. When I entered the Room, a gentle hinoki-like scent filled the space and was truly soothing. The complimentary room fragrance and bath salts were a lovely touch, and they helped me relax even after returning home. The Room was very clean and well maintained, so I felt comfortable staying there. I would love to visit again.

A new Hotel with clean and well-maintained Facilities. Although there was no bathtub, the shower pressure was sufficient, and the front desk staff provided polite and pleasant service (thank you). The location is also convenient; I had dinner in Kawaramachi and walked back to the Hotel. If I had to point out a downside, the hairdryer in the Room was quite standard and might lack power.

We stayed for five nights as a family. It was in a location that let us live like locals in Kyoto. There was a ramen and gyoza restaurant next door, a convenience store across the street, and a well-stocked supermarket within walking distance (with a 100-yen shop and fast-food restaurants as well). The Kyoto Imperial Palace and Nijo Castle were also within walking distance. We could easily go out for breakfast in different places, too. Even when we came back tired from sightseeing every day, we had fluffy beds, a spacious bathroom, strong shower pressure, and a large table in the living area. Because it was clearly separated from the bedroom, it was perfect for the kids to do their summer homework. Using the key card to take the elevator up felt great—when the door opened, it was already our own private floor/Room space.

This was my first stay. The room was more spacious than I expected, very clean, and I was able to relax. The front desk staff were also very courteous. If possible, I’d appreciate being told at check-in that disposable slippers are available. Sorry, but I don’t feel comfortable using the slippers provided in the room for hygiene reasons. Overall, I liked it—the room was spacious. It would also be nice to have welcome coffee. I’d stay again if I have the chance. Also, the room key system is a bit confusing; I’d prefer an auto-lock door. I’m worried I might forget to lock it.

The hotel entrance is marked only with a symbol, making it very difficult to find. Even after entering, it was hard to locate my room (no room number displayed), so I had to call the office for assistance. My room was in the back storage house, with the bedroom on the second floor. The lighting was dim as it relied solely on indirect lighting. The TV is located on the first floor and is exclusively for Netflix viewing. However, the courtyard design is stunning and gives a feeling of being in another world. It’s an accommodation worth staying at least once. The room I stayed in had only a shower facility.

I often visit the nearby shops, so I’d been curious about this place for a while and decided to stay. It’s set slightly back from the main street, but the attached bakery is delicious, and there are many great restaurants nearby, making it a very convenient location. The interior has a modern Japanese style, and the solid wood flooring feels great even barefoot. The standout feature is the large hinoki bath. Even tall guests can stretch their legs out comfortably, and the scent of hinoki is very relaxing. It’s rare to find such a large hinoki bath even at other Hotels. The tub can also be filled automatically, which was fantastic. All Facilities are up to date, and there was nothing inconvenient compared with staying at a Hotel. Since this is a renovated property with traditional-sized beams, guests over 180 cm may bump their head, so please be careful—it’s annoying at first but you get used to it. There are some downsides—like the TV being hard to figure out and the stairs being steep—but the biggest thing to note is that because this Facility shares space with shops, you can hear more noise than expected from early morning as the bakery prepares for opening. During the day as well, you can clearly hear customers and probably children of people eating in. From the large opening at the back of the second floor and from the rear garden area, you can also smell bread coming in from the bakery. Whether this feels noisy or adds to its machiya character may depend on personal preference. There were moments when it didn’t feel very calm, but overall it was a good experience. Thank you very much.

The room was clean and had a sense of cleanliness, which was great. I would definitely like to stay again if I have the chance.

With fewer inbound travelers, I was able to enjoy a Multiple Night Stay at an affordable price. There were no issues at all for a normal stay.

The bathroom and toilet were separate, the price was reasonable, and we were very satisfied. We would love to stay again if we have the opportunity.