Around Venus Fort × Stays Popular For SunsetsHighly rated Hotel·Ryokan

From check-in to check-out, the staff’s hospitality was outstanding. As it was our anniversary, we fully enjoyed a stay on the special Executive Floor. The Room was very clean, and the view from the window was wonderful, allowing us to celebrate a truly memorable anniversary.

We stayed here for a marriage proposal. When I contacted the staff in advance about arranging a surprise, they kindly accommodated my request, allowing me to create the ideal proposal. We booked a Plan that included access to the Gold Lounge, and every meal was absolutely delicious. Thoughtful touches were evident throughout our stay, making it the most luxurious and memorable experience of my life.

This was our fourth stay. Thank you for the kind and attentive service from the staff. We were very satisfied with the Onsen, which we could use even late at night, as well as the ice cream, Yakult, and drinks available afterward. It was a wonderful three-day stay. Thank you very much for taking care of us. We would love to stay again.

The Room, view, and service were all excellent, making for a very comfortable stay.

The hotel was conveniently located near the station, and the late-night check-in process was smooth. It was also a plus that the large public bath had a sauna. Even with the cheapest Plan that included a buffet breakfast, there were both Japanese and Western options, as well as desserts. I was also impressed that staff opened the lids to keep the food warm when I approached. I felt they provided great service despite limited resources.

I suddenly had some free time, so I made a same-day morning Reservation. I arrived early to use the spa, and when I asked at the front desk, they told me my Room was already ready—lucky me. At luxury hotels, I usually expect service to be pleasantly understated, but here every staff member was truly kind. They approached me right away and offered suggestions beyond what I asked for—excellent hospitality. The Room was beautifully put together with great taste, and the bed was very comfortable. The spa was also wonderful. The executive lounge was quite crowded and there was a bit of a wait, but they could notify me by phone, and both the view and the food were great. Since it was that time of year, there were many families with children, so it felt a little noisy at times. However, there are time slots when children are not allowed in the pool or lounge, which gave me good options when I wanted to relax quietly. It turned into a fantastic staycation—I’d definitely like to come back again.

The quiet atmosphere allowed me to relax. Since I was staying for work, I booked a single room, and the large desk was very helpful. I also appreciated being able to watch subscription services on the TV. However, I noticed there might not have been a clock in the room; if that's the case, having one would be convenient. The breakfast buffet seemed tailored for international guests, so it would be nice to have more Japanese-style dishes available. Unfortunately, I couldn't take advantage of the late check-out this time due to my schedule. Next time, I'd love to take my time and enjoy the art pieces displayed within the accommodation. Thank you very much!

The Onsen Facility had few families or small children, so it was nice to use it in a calm and relaxing atmosphere. The water quality was good, and the Room was clean, making for a comfortable stay. However, we used the buffet for meals, and although we had high expectations due to the location next to the market, it felt a bit underwhelming and disappointing. For breakfast, it may be better to eat at Toyosu Market.