Around Jiyugaoka Sweets Forest × Stays Popular For SunsetsHighly rated Hotel·Ryokan

From the moment you enter, the hotel feels luxurious, and the staff are exceptionally courteous. There are plenty of staff members, so there is no waiting time for anything. I was completely satisfied with everything—the view from the room, the cleanliness, and the amenities. I used the hotel’s courier service this time, and they also provided cardboard boxes, which helped reduce my luggage for the trip home. A convenience store and a drugstore have opened near the hotel entrance, making it easy to buy small items after arrival. I would love to stay here again if I have the chance.

Thanks to the warm hospitality of the Gold Lounge staff, we felt comfortable throughout our stay. The pool area with its breathtaking views was also wonderful, and we fully enjoyed everything—scenery, dining, and relaxation. This time we stayed with relatives and had a great time at the Gold Lounge while enjoying champagne. Thank you for the wonderful memories. We would love to visit again.

I stayed at this Hotel to visit my son and his wife who live in Yokohama, and to meet friends in Ikebukuro. It was very convenient, close to the station and easy to get to Tokyo as well as Shin-Yokohama and Yokohama. Although I arrived early, I was shown to my Room as it was already prepared. It was a single Room, but spacious and spotlessly clean, with a wide bed that made my stay very comfortable. Amenities were available for pickup on the front desk floor and were well stocked. The breakfast buffet offered a great variety and everything was delicious. I would like to stay at this Hotel again on my next trip to the Kanto area.

We stayed for one night over the weekend as a family. We enjoyed Futako-Tamagawa’s unique blend of urban convenience and nature, and the large public bath was excellent. We were able to relax together as a family. We would love to stay again if we have the chance.

Our once-a-year girls’ trip. We were able to enjoy a truly special, out-of-the-ordinary time. Swimming in the pool without having to do any chores, enjoying delicious meals, chatting… I can only say I’m grateful. (Not good or bad—just an observation) As it’s a foreign-owned Hotel, I felt there were many more non-Japanese guests and staff than Japanese. If I had to mention one thing, I just wished the cocktail hour were a little longer.

I stayed for two nights. Overall it was good, but I was disappointed that the in-room slippers were so thin they tore easily (though I was given a new pair). Also, I was on the 8th floor, and it was inconvenient to go down to the 4th floor first and then take a different elevator up to the 18th floor to use the bath. The view was great and overall it was good. Thank you.

I stayed here to celebrate my son’s birthday and mine. Even though I mistakenly made a Reservation for a twin room instead of a double, they kindly changed it for me. We also received celebratory chocolates, and as always, The Ritz makes me feel elegant every time I visit. The staff and the food were outstanding. I would like to come again next year. Thank you very much.

It was a gorgeous and comfortable hotel. The Executive Lounge was also wonderful, and I was able to enjoy a truly luxurious time. I’m sorry I couldn’t try the afternoon tea due to my schedule. The hotel created a distinctly Japanese atmosphere. If I had to ask for more, I would have liked to feel a bit more of Japan’s unique spirit of hospitality. Since many of the staff and guests were from overseas, it gave me the pleasant illusion of being abroad. I felt it was a fitting hotel for Takanawa Gateway City, where old and new coexist in dynamic contrast. Thank you for adding something special to my reward trip after overcoming a year-long illness last year. Thank you very much.