Around Roppongi Hills × Highly rated facilities at Hotel·Ryokan

I seem to have dropped my key card in the large public bath changing room, and I couldn’t get back in. When I contacted the front desk, they responded immediately and were very helpful.

I stayed here to celebrate my son’s birthday and mine. Even though I mistakenly made a Reservation for a twin room instead of a double, they kindly changed it for me. We also received celebratory chocolates, and as always, The Ritz makes me feel elegant every time I visit. The staff and the food were outstanding. I would like to come again next year. Thank you very much.

Since there is no bath, I went to a public bath before checking in. It’s close to the station and has a laundry room. There’s also a convenience store nearby, and in the building next door there’s a sushi restaurant where you can enjoy reasonably priced sushi for lunch. I was happy to be able to choose and drink KEY COFFEE drip packs. I usually have trouble falling asleep at a Hotel, but I slept very well. The breakfast curry was incredibly delicious. I made another Reservation.

This was my first time using Booking. I made a last-minute request to have champagne set up in the Room so I could enjoy it with someone special, and I truly appreciate your kind support. The Room was spacious, and both the bed and sofa had a comfortable firmness and cushioning, which helped me relax. Next time, I look forward to staying on a clear day and seeing Mt. Fuji.

I stayed here to attend an event at another Hotel in Roppongi. Since it’s a Mitsui property and the Reviews were good, I chose this place—and it was even better than I expected. I arrived before noon and went to leave my luggage, but my Room happened to be ready, so I was able to check in right away. I really appreciated that. Amenities are available in the lobby for you to take only what you need, which felt efficient with no waste. There’s also a coffee machine in the lobby, and tea is available as well. Rooms at central Tokyo Hotels are often small, but this one was about 26–27 m² and felt spacious. There was also a sliding door that could separate the vanity area from the Room, and the overall atmosphere was calm and relaxing. I’d love to stay here again if I have the chance.

I stayed here to attend concerts at Suntory Hall on two consecutive days. It was very close and reasonably priced, which was great. The Room was also easy to use, and I’m satisfied. I’d like to stay here again when I come for a concert.

After watching the video guide to the Hotel, I tried to reach it via the pedestrian overpass from the contact walkway, but it was under construction and I was unsure what to do. A construction worker kindly assisted me, and I arrived safely. The staff were also very helpful at both check-in and check-out, and I was satisfied. I used Itsuki, and both Japanese and Western dishes offered a wide variety. They recommend the pizza for a reason—it’s addictive. It was also nice that there were small desserts after the meal. On my way back, I used the underground passage, which made it easy.

My two daughters stayed here and were well taken care of. I heard that the staff communicated well with each other and provided excellent service. Thank you for making their stay comfortable.

The Room was spacious for a Hotel like this, and I had a very comfortable stay. The location is also excellent—close to the Azabu-Juban shopping street, Roppongi Hills, Azabu-Juban Hills, and Tokyo Tower—so I’d definitely like to stay here again!

This is a highly efficient Hotel with no unnecessary elements, yet everything essential is thoughtfully provided. The reception staff offered exceptionally warm hospitality. Everything was stylishly designed, making for a very comfortable stay. It was so comfortable that I missed the free beer at the lounge in the evening—what a shame! Next time, I definitely want to enjoy beer at the lounge. Thank you very much!

It was close to the station, and check-in was easy with the self-service machine. The Room was clean, which was great. I used the shower late at night, and it was nice that it didn’t make much noise—maybe because of how the bathtub is designed. One disappointment was that there’s a TV on the wall by the desk but no mirror. The unit bath is too dark for doing makeup, so I would have liked a mirror in a spot with natural light.

The location is excellent, and the staff provided friendly service, making for a comfortable stay.

The Room was too dark and difficult to use, and it was disappointing that there was no information on how to use the parking lot. I think the front desk staff handled things well.

I don’t need many amenities—I just want to sleep well at the Hotel. It was a comfortable size, with everything within easy reach if I moved a little. I was able to relax. Thank you very much.