Around × Highly rated for customer service and hospitality at Hotel·Ryokan

A beautiful Japanese-modern building and an impressive, spacious interior. Japanese aesthetics can be felt throughout, and it was a wonderfully comfortable stay—“spacious, yet instantly relaxing.” The welcome service at CAFE SKY LIBRARY was excellent, and we were truly impressed by the staff’s understated hospitality. The large public bath and sauna were also very comfortable, allowing us to unwind and recover from travel fatigue. Getting to the airport was smoother than expected thanks to the moving walkways. We were even able to enjoy shopping at the airport early the next morning. When traveling in Hokkaido, this is a Hotel we would definitely want to stay at as our final stop.

I’ve been attending games every year since the Fighters moved to ES CON Field three years ago, and this was my first time staying here. Front desk service, the Room, and the bathtub (“ready to use within 10 minutes”) were all excellent. Breakfast is buffet-style with a wide variety of options, and the staff were cheerful and smiling from early in the morning. The price likely depends on the season, but it was affordable and really helpful. I would be completely satisfied if there were a large public bath. There’s a family restaurant on the 1st floor, and a convenience store about a 3-minute walk away, so there’s no inconvenience when it comes to food. I’d like to stay here again next year when I come to watch Fighters games.

The staff were very kind and helpful, both when I called with questions and when I arrived late. The Room was spacious and comfortable, and it was great that the bath and toilet were separate. I thought it would be nice to have a chair in the washing area of the bathroom. There was a roadside station nearby, and a 7-Eleven right next door, which was very convenient. The Room photos on the website showed a round table and two chairs, but the Room I was shown had only one chair and no table, which was inconvenient. However, when I spoke to the front desk the next day, they didn’t have a table but they lent me an additional chair, which really helped. Thanks to that, I was able to relax and enjoy my stay. Thank you very much.

I stayed here twice this year, in September and October. The staff's hospitality always makes my stay pleasant. I will definitely visit again. Please take care as the weather gets colder. Thank you very much for everything this time!

Stayed in a cottage with dinner and breakfast included. The cottage was spacious and very relaxing. I initially worried that relying on the Shuttle Service to the restaurant and Onsen Facility might feel restrictive, but it was completely stress-free. Whenever we needed anything, they picked us up in about five minutes, which actually added to the sense of luxury. The staff provided top-tier service throughout, including in the restaurant. Room service was also available, and anything we needed was delivered promptly. When Wi-Fi didn’t connect, they quickly brought a pocket Wi-Fi. The lamb BBQ course dinner featured exceptionally tender meat with a great variety of cuts. The food—both dinner and breakfast—was outstanding in quality and flavor, far beyond expectations. The drink selection was excellent as well; I especially enjoyed being able to try local wines. As it’s attached to a prestigious golf course, the buildings—including the clubhouse—are beautifully appointed and worth appreciating from an architectural perspective too. The biggest pleasant surprise was that the Onsen is free-flowing natural spring water with no added water—it truly warmed me through. There’s also a proper sauna. If it hadn’t been such heavy rain, I would have loved to take a walk through the woods. I also wish I could have tried feeding logs into the stove (not possible in summer). Those are my only regrets.

I stayed in a runway-side double Room this time. The Room feels its age and has a sense of history, but it was kept very clean. I could see the runway from the window and watched planes taking off and landing every few minutes. The runway at night was beautiful too. Above all, since it’s a terminal Hotel near the domestic flights area, it was convenient for everything—souvenirs, meals, and the Onsen. I was also able to get the corn bread and cheesecake I wanted! I debated until the last minute between this Hotel and one near the international flights area, but choosing this one was absolutely right. It was perfect for fully enjoying New Chitose Airport all day. Thank you very much. If I have another chance to relax at the airport all day again, I would love to stay here again.

We were looking for a Room that could accommodate a family of four, and chose this place because it’s close to New Chitose Airport—an excellent decision. There’s a convenience store nearby, and the Room has a properly separated bathroom and toilet. Check-in and check-out can be done by machine, so everything was very smooth. The staff were also very kind, and although it was a simple stay, we had a comfortable Accommodation experience. We didn’t use it, but we were also given information about the large public bath, so it seems like a good option for business trips as well. Thank you very much for all your help.

Thank you for taking such good care of us. My child arrived before I did, and you kindly allowed them to check in first, which was a huge help. Thank you very much. We stayed for my child’s tournament, and they won 3rd place! We’d love to stay again if we have the chance—next time, we’ll try the meals too!

I stayed alone, and I was pleased to be assigned to the women’s floor. I felt safe and slept comfortably. I would love to stay here again.

As a woman staying one night, I made a same-day Reservation for the Hotel’s last available Room—a smoking single. Because the price was low, I was worried it might not be great, but the Room was clean, didn’t smell, and the Facility were well equipped, which made me very happy. What pleased me most was breakfast the next morning. I overslept and arrived right before closing when no other guests were there, but the staff kindly asked if I wanted refills of rice or miso soup, which meant a lot to me. I ordered a Japanese set meal, and it was delicious—I was very satisfied. The value for money was excellent, and I’d like to stay again. When I visit Chitose again, I will definitely use this Hotel. I also had coffee at the front desk the next morning—it was tasty—and when I left, the receptionist told me to take care as well. Thank you very much.

The property felt very clean, and the Room was also spotless. The seafood izakaya downstairs is popular, and we couldn’t get in without a Reservation.

They let us check in early, offered a welcome drink, and the breakfast was delicious—nothing to complain about.

A free shuttle bus to the airport is available, which is very convenient. Breakfast was excellent!

Everything was very good, except that there was no explanation about the amenities at the front desk, so I only realized in my Room that there was no soap, which was a bit inconvenient. All of the breakfast bread was delicious! There is a convenience store inside the Hotel, which is very convenient.

Both the Room and the front desk were very clean. Since I could use Upopo-no-Yu by myself, it was very comfortable! Compared to Dormy Inn in Otaru, the breakfast selection is smaller, but everything was delicious and I was satisfied. At night, you can also have the late-night soba, and it’s also appealing that you can get a cup of instant noodles for those who couldn’t eat it.

The room was small, making it difficult to spread out luggage, but everything else was great. It was clean, and coffee, drinks, and water were provided. The Onsen was also very relaxing.

Although the building feels a bit old, it was very clean and I had a comfortable stay. I was also happy that there is a large public bath. Breakfast was delicious as well. I would like to stay here again.

I didn’t stay here when I lived in Chitose, but I did come for a meal. I stayed here for the first time in 25 years, and it was spacious and clean. It was very comfortable.

Located in a quiet residential neighborhood, it was a peaceful and comfortable environment. The Accommodation itself is a bit retro, but personally I could relax as if I were at home.

It was clean, and the living space was just the right size. The rate was comparable to a Business Hotel, so I decided to stay without hesitation. Like a condominium, it has a kitchen area, a washing machine, and separate bath and toilet facilities, so I felt it would be convenient even for long-term stays. I would like to use it again.