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This was my first trip to Kumamoto, and I stayed at this Hotel. Here are the good points: The service was excellent, the Onsen was relaxing, the welcome bar was a nice touch, and the food was delicious (especially the bread!). The Room was also clean and comfortable. However

Some guests were also on their phones in the changing room, and staff didn’t seem to patrol much. Bathing hours also end early at 11:00 PM. At minimum, I’d appreciate it if overnight guests could use it until midnight. Be careful when staying on Sundays. The izakaya inside the H

I always stay at this Hotel repeatedly. They kindly store luggage from early in the morning, and the Room is clean and relaxing. Its location near the downtown area is very convenient for shopping, and I always choose this place when staying in Kumamoto City. The staff are friend

Great location inside the arcade. The Room felt a bit old-fashioned, but it was not a problem at all. The staff were also very polite. Great value for money, and I would like to stay here again on my next business trip to Kumamoto.

The room was very clean and well maintained, so I felt comfortable staying here. However, I would have liked a better selection of appliances and kitchen tools. It would be great if you could provide a rice cooker, pots, and cooking utensils. The service was polite and excellent.