Around × Highly rated Hotel·Ryokan for Onsen and bath

A well-balanced breakfast gave me the energy to head to work, and the large bath helped me unwind after a long day. Despite the clean Room and convenient location, the price is reasonable. There are no excessive amenities, but all necessary services are well provided, making my business trip comfortable. They also handled taxi arrangements with great care, and I felt it was a Hotel where I could stay with peace of mind. I was also satisfied with the user-friendly in-Room features such as a TV that shows how crowded the dining area and large public bath are, as well as an air purifier.

It happened to be a day of heavy rain, so I was able to borrow an umbrella. Thank you!! It’s conveniently located close to the city, and offers excellent value for money. 　You can also have breakfast nearby!!

On June 8, my spouse and I met friends from Kumamoto and had a great time eating and drinking together. They upgraded our Room to a higher grade, and my sauna-loving husband was very satisfied. We will definitely stay again. Thank you for your hospitality.

I visited Kumamoto with my mother for the first time in over ten years to attend a concert. Although our stay was limited to one night and two days, thanks to the Hotel’s calm atmosphere and the thoughtful care of all the staff, we were able to spend a relaxing and comfortable time. My mother was also very pleased, and I truly feel glad we were able to stay here. I understand that full recovery from the recent earthquake may still take time, but in my own small way, I hope that visiting Kumamoto can be of some help. I sincerely wish for a swift recovery. If I have another opportunity to visit Kumamoto, I would love to stay at this Hotel again. Thank you very much for your warm hospitality.

This was my first trip to Kumamoto. I was a bit worried after the earthquake, but the city itself didn’t seem much different. It was disappointing to see that part of Kumamoto Castle’s stone walls—within walking distance—had collapsed again. The hotel was convenient because it was right in front of my work venue, but due to the earthquake, many taxis were chartered by insurance companies and it was hard to hail one. However, there was a bus terminal directly across the street, so I made good use of buses. The complimentary coffee service—common at Dormy Inn—is always comfortable and appreciated. The large public bath on the top floor wasn’t very crowded and felt great. As you get older, a big bath really is nice. The Room was functional, but although the toilet seat had a washlet, only cold water came out. When I contacted the front desk they responded quickly, but afterward the warm-water light was on while only cold water still came out. On top of that, perhaps they forgot to reconnect the faucet chain during maintenance and I couldn’t operate the lever (I fixed this myself). Still, since the front desk response itself was good, I deducted one star (this might fall under Facility/amenities?). Depending on your destination and purpose of stay, I think it’s a very convenient location.

This is a well-sized Hotel with a tasteful blend of Japanese and Western styles. The space was clean and comfortable, and I slept very well. There were no items like lotion or cleansing oil at the sink in the changing area by the bath, but most guests probably bring their own, so it should be fine. If anything, I appreciated that the area around the sink was not dirty. It was also nice that I didn’t need to bring towels from my Room. The flooring in the Room was a bit tough for me because I’m sensitive to cold, but it does help keep things clean. At check-in there was a lot of information to go over, and I got a little spaced out partway through and missed responding once. After that, they explained things more concisely, and at the end they smiled and said, “Thank you for your time.” Thank you for the pleasant service.

This was my first trip to Kumamoto, and I stayed here. What surprised me most was the front desk staff’s customer service—very polite, calm, and attentive without being pushy. It was on par with high-level Hotels in Tokyo—if anything, it felt even warmer and more comfortable. Specifically: the way they greeted us upon arrival, their thoughtfulness, and service tailored to each guest’s situation. (When we arrived in Kumamoto, it was raining heavily and we gave up sightseeing, so we reached the Hotel a bit early. Even then, they immediately brought us towels and helped us with the check-in process.) They also greeted us with smiles when we went out in the evening and in the morning. Their attentiveness at checkout as well. I truly felt they were professionals. Both the Room and the bath were completely satisfying. I would love to stay here again when I visit Kumamoto. Thank you very much.

Conveniently located near the Kamitori Shopping Arcade and the tram stop, with great value for money. The sauna and large public bath are also very comfortable. Compared to the Sakuramachi area it’s a bit quieter, but around Kamitori there are vintage clothing shops and stylish stores tucked away in small side streets, giving it a Shimokitazawa-like vibe that’s fun to explore. Parking isn’t an issue either, as there’s a nearby affiliated large multi-story parking garage. However, if you take your car in and out, you can no longer use the parking validation ticket.

Due to a typhoon, my flight was canceled, so I made a last-minute Reservation. Since the Room I reserved was fully booked, they upgraded me, and I was able to stay in a comfortable space. They also recommended nearby Italian restaurants and bars, and I truly felt their thoughtful hospitality. Kumamoto Castle is within walking distance, and my unexpected extended stay actually allowed me to enjoy Kumamoto’s local food and sightseeing. I would love to stay here again.

The building seemed a bit old, but it was well cleaned and felt very tidy and comfortable. I stayed for one night and two days. On the first day, I used the adjacent Agannasse baths. The variety of cold-water baths was great, and there was also complimentary coffee. The next morning, I used the large public bath before departure, which was also very nice. I only had the breakfast buffet, but there was a wide selection and everything was delicious.

The building is new and located in front of Kumamoto Station, with spacious and clean rooms. The Onsen is small, but the water quality was excellent. The complimentary breakfast was delicious. There is only one elevator, so there might be a short wait, but everything else was very satisfying. The Aka-sake was delicious as well.

This was my first stay at Yulax, and it was even better than I imagined. First, the cold plunge. It’s properly cold, and above all it’s deep—being fully enveloped by the water feels incredible. Hitting the MADMAX button and getting drenched with a huge rush of water from head to toe is also amazing—I could do that again and again (laugh). The sauna itself is truly relaxing, and the aufguss at “THIS IS IT” especially stayed with me. The music, heat, and performance make it feel less like a sauna and more like live entertainment. That experience alone made the trip worth it. What unexpectedly left an impression was the other guests. I got the sense many were in their 20s to 40s, and everyone had excellent manners. It felt like there are many people who love saunas and genuinely care about this place. It’s a comfortable space not only because of the Facility, but also because of the people who gather here. Including that atmosphere, I couldn’t help but feel that what the owner wanted to create—their vision—has truly taken shape. The relaxation areas are well equipped too, so you can unwind for hours after your sauna session. The food was very satisfying; in particular, the mapo tofu was generous in portion size and genuinely delicious. Even aside from eating after a sauna, it’s something I’d want to have again. The parking lot is spacious as well, which makes it easy to visit by car. Yulax wasn’t just a place to use a sauna. It’s somewhere you can step away from work and everyday worries, clear your mind, and spend time for yourself. By the time I left, even my mood felt lighter. For me, it was “a place where I can find myself again.” I definitely want to come back.

It is in a very convenient location near the Transportation Center. The surrounding area is a downtown entertainment district, which makes it convenient for going out for drinks, but at night it can feel quite crowded and chaotic. Women in particular may want to be cautious. As for the Hotel’s Facility, the Room is slightly spacious. The bathroom is separate from the toilet and also has a washing area, which was comfortable. However, I was a bit bothered by white limescale marks left on the black floor. Since it’s an entertainment district, I was slightly worried it might be noisy, but at least in the Room I stayed in, that wasn’t an issue. Also, having a 24-hour convenience store on the first floor is extremely convenient. Overall, I think my satisfaction level was high.

The staff were courteous and guided us smoothly upon entering the lobby. The Room was a comfortable size, and it was kept very clean. The location is just off Kumamoto’s shopping arcade, so it’s easy to explore the area even at night. It’s also within walking distance of Kumamoto Castle and tram stops, making it very convenient for sightseeing. Breakfast offered a wide variety of dishes, including several local Kumamoto specialties. We stayed for a Multiple Night Stay (2 nights), and we appreciated that the menu changed. One point to note is parking. The affiliated parking lot is a bit far from the Hotel and comes with an additional fee. If the parking lot across the street could be used instead, it would be more convenient for guests traveling by car. Overall, this is a Hotel you can choose with confidence for sightseeing or business in Kumamoto.

As last year, I stayed in the Castle Suite with my daughter. It’s a Room that any young child will absolutely love. It features two Kumamoto Castle-themed bunk beds, a slide, plenty of toys, Kumamon figures, an oversized TV, and a hinoki cypress bath. The refrigerator was stocked with complimentary drinks—both alcoholic and non-alcoholic—so while my child played, I could relax and fully enjoy some downtime.

Spacious and clean interior facilities, but it was unfortunate that I couldn't use the Onsen. Overall, it was a satisfactory 2-night stay with no major complaints about the Hotel.

We stayed here for a golf trip! Everything was spotless.

I love the view of Kumamoto Castle from the rooftop, and I always enjoy staying here. The Room is simple yet comfortable. There is a wall-mounted mirror and an outlet by the table where you can dry your hair or do your makeup, and a hair dryer is also placed within easy reach. It may be a small detail, but I really appreciate the thoughtful layout designed for ease of use.

I always enjoy staying here. This time, I tried the breakfast for the first time and was very satisfied with the wide variety of menu options.

I stayed here for the first time, inviting two friends from out of town. I had heard great reviews from people who had used Yuya Suizen and was told it was worth visiting at least once. The staff’s hospitality was excellent, and the Room was clean and extremely comfortable. The hydrangeas in the lounge and throughout the property, along with the furnishings, were tasteful and beautiful. Breakfast was delicious, and we had a truly happy time! I’d love to come again with my family.