Around LaLa Terrace HARUMI FLAG Shopping Mall × Accommodation With À La Carte DiningHighly rated Hotel·Ryokan

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

We had a very comfortable stay. They also looked after our dog, and we were able to go to a concert—it was perfect. Thank you very much.

A long-awaited family trip. The location was perfect, and it was great to enjoy a quick drink with my wife at the bar. It’s within walking distance of both Ginza and Shimbashi, nothing to complain about.

We had a great view of the Rainbow Bridge and could have watched it forever. Our Room was upgraded, which made the view even better, I think. Since we chose a Plan that included JPY 30,000 for in-room dining, we were able to enjoy tea and meals at a leisurely pace while taking in the scenery. Access to Shiki Theatre Company’s “Autumn” was also convenient—we arrived quickly on foot. I’d love to visit again someday.

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

We stayed here for a marriage proposal. When I contacted the staff in advance about arranging a surprise, they kindly accommodated my request, allowing me to create the ideal proposal. We booked a Plan that included access to the Gold Lounge, and every meal was absolutely delicious. Thoughtful touches were evident throughout our stay, making it the most luxurious and memorable experience of my life.

Although it is one of Tokyo’s long-established Hotels, I did not feel any aging or deterioration in the Room at all, unlike what some other Reviews mentioned. Everything was very clean. We stayed as a family of three, and the extra bed was also comfortable and well made. From the bathroom, we could relax while enjoying an exclusive view of Tokyo through a large open window. The club lounge offerings were excellent. We went from tea time, and the shrimp avocado roll and roast beef sandwich were outstanding. I was also delighted to find Laurent-Perrier champagne available. The selections during evening time and morning time were both wonderful—I ended up having champagne in the morning as well. Above all, I truly appreciate the superb service from the lounge staff, which made our time there so pleasant. That said, when some items ran out, it took a while for them to be replenished; I thought it couldn’t really be helped and it didn’t disappoint me. As a Diamond member, we had a 1:00 p.m. checkout, so we were able to take our time and relax. I would definitely like to stay again, and next time I’d like to plan a Multiple Night Stay.

This is a Hotel I’d always wanted to stay at whenever I visited Lalaport Toyosu. I finally got the chance this time, and I was more than satisfied—the Room was even better than expected, with a great view. The amenities were well stocked, and it was nice to have complimentary mineral water in the refrigerator. The Room layout flowed well, and the bathroom area in particular was very convenient to use. The open view from the bathtub in the Room made it feel especially luxurious and was fantastic. I used the large public bath in the morning; it was clean and spacious, and perhaps by chance it wasn’t crowded, so it felt almost like having it to myself. If I have the opportunity, this is a Hotel I’d definitely like to stay at again.

It’s always within walking distance from Tokyo Station. On the day I stayed, it was unusually cool, so I walked. Tsukiji Outer Market, Kabuki-za Theatre, Ginza, and Tsukishima are all within walking distance, which is very convenient. The bathtub filled up with hot water in no time, which was great.

A true professional in every way. So relaxing. Thank you, as always, for your thoughtful care beyond what I expected. Outstanding as ever. Thank you again for everything this time.

I had another truly comfortable stay. The Room was thoroughly cleaned, with fresh, spotless linens, and a wonderful view. I ordered Room service for dinner and tried the Japanese breakfast for the first time. The timing of the service and the taste were both excellent. Above all, the food was delicious. The hospitality was also outstanding, and I was able to relax until the 1:00 PM checkout time. Thank you very much. I will definitely visit again.

I stayed for a Multiple Night Stay. The Room was clean, and since it was on the ladies-only floor, the DHC amenities were excellent! It’s a shame the ladies-only floor will be discontinued, but disposable items are available at the front desk. If you could also offer hair irons for loan, that would be great. Whenever I stay at a Business Hotel, I always wish there were anti-bedhead hair styling water available (even as a loan item).

A stay with breakfast that feels truly luxurious. The breakfast was exceptionally delicious. The staff’s hospitality and service were perfect in every way. I’d love to come back for another extraordinary getaway.

There is no bathtub, but the massage chair and rain shower were very relaxing. The area is convenient, with many commercial facilities nearby and the station within easy reach.

I stayed here for a concert at the International Forum. The location was very convenient, and the staff were pleasant. The Room was clean, and the breakfast buffet was delicious. I would like to stay here again. Thank you very much.

I stayed here to attend a live show at Tokyo Garden Theater. It’s not far from the nearest stations on the Rinkai Line or the private Yurikamome Line, and it’s right next to Ariake Garden, with an Onsen, theaters, and shopping. You can even get there from the Hotel without an umbrella on rainy days. I’ve never stayed at such a convenient Hotel before. The Hotel was also very clean, and the seafood rice bowl at breakfast is something you rarely find elsewhere. The staff were always smiling, and I’d definitely like to stay here again for my next concert. Tokyo Disneyland is also within about 30 minutes, which is great for families who want to split up and do different things.

I’d been curious about the fruit sandwiches here for a while, and by staying this time I finally got to try them. Breakfast was buffet-style, with a great variety of both Japanese and Western dishes, which I really enjoyed. Everything I tried was delicious. The fruit sandwiches were excellent too—the cream was lightly sweetened, and the fruit was fresh and tasty. There were also smoothies and green juice, so the drink selection felt well stocked. The location was great: quiet yet convenient for shopping, which I loved. The amenities were SEKKISEI, which was a nice touch. The shampoo had a sweet almond scent that felt very relaxing.

It was clean, pleasant, and comfortable. All the staff provided very courteous service. However, there was one issue: the cleaning was not thorough, and I found some hair left behind, so I rated the Room a 3. The location is also great, and I would like to stay here again.

The quiet atmosphere allowed me to relax. Since I was staying for work, I booked a single room, and the large desk was very helpful. I also appreciated being able to watch subscription services on the TV. However, I noticed there might not have been a clock in the room; if that's the case, having one would be convenient. The breakfast buffet seemed tailored for international guests, so it would be nice to have more Japanese-style dishes available. Unfortunately, I couldn't take advantage of the late check-out this time due to my schedule. Next time, I'd love to take my time and enjoy the art pieces displayed within the accommodation. Thank you very much!

We stayed here because we wanted a nearby Hotel to see Shiki Theatre Company and enjoy dining. There were many international guests and some groups, so I expected it might be lively, but the floor we stayed on was very quiet. My two daughters loved the Room’s interior, and they were happy that the amenities were well stocked. I was also very satisfied because I could relax and enjoy reading.