Around LaLa Terrace HARUMI FLAG Shopping Mall × Accommodation With Banquet PlanHighly rated for customer service and hospitality at Hotel·Ryokan

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

I had used this Hotel a couple of times before for day use, but staying overnight was truly something special. The tower view was wonderful—you can see not only what’s right below you, but the entire panorama clearly. In a good way, it was different from the photos. And since I always chose a Room with a tower view, it might even have been the same Room as in my memories… I was so happy. As this is a historic Hotel, there are some older Facilities, but the comfort more than made up for it. Even though it’s high-class, having a microwave in the elevator hall felt very thoughtful—there must be many business travelers as well! I was also surprised by how many ingredients were in the fried rice at the Chinese restaurant, and the terrace projection mapping—and breakfast… The taste, variety, and uniqueness were all on another level. I made new memories and would love to visit again. Thank you very much.

Far more than I expected, I was able to relax and truly unwind in the lounge. The Plan starting at 5:00 p.m. was more than enough to soothe my fatigue after visiting an exhibition in Ueno, making it a wonderful day. In addition to the perfectly attentive yet unobtrusive service, even for someone like me who doesn’t drink alcohol, the “light snacks” were astonishing—an impressive selection of both chilled and hot hors d’oeuvres, and the bouillabaisse was outstanding. As I’ve gotten older, visiting Hotel lounges has become a true comfort for the soul and a great source of energy for the next day. This place is undoubtedly among the top class in Tokyo, and I will definitely return to refresh myself—thank you in advance. The fluffy towels available freely at any time and the wide variety of complimentary drinks in the refrigerator moved me deeply with such luxurious thoughtfulness.

This was our second 2-night, 3-day stay since New Year’s. We love the breakfast buffet in the second-floor banquet hall. There is a wide variety, and you can tell a lot of thought has gone into it. Sometimes the omelets were brought to our table and sometimes not (understandable during busy times). The atmosphere is not cold or overly businesslike, and the staff—pleasantly attentive without being overly formal—made our stay very comfortable. Thank you again for everything.

Everything is handled professionally. It’s truly relaxing. Thank you, as always, for your thoughtful care beyond what I expected. Outstanding service. Thank you again for this stay.

A stay with breakfast that feels truly luxurious. The breakfast was exceptionally delicious. The staff’s hospitality and service were perfect in every way. I’d love to come back for another extraordinary getaway.

I had another truly comfortable stay. The Room was thoroughly cleaned, with fresh, spotless linens, and a wonderful view. I ordered Room service for dinner and tried the Japanese breakfast for the first time. The timing of the service and the taste were both excellent. Above all, the food was delicious. The hospitality was also outstanding, and I was able to relax until the 1:00 PM checkout time. Thank you very much. I will definitely visit again.

Conveniently located with easy access, I stay here regularly. The front desk staff are very kind. They kindly explain how to get to sightseeing spots and more.

We stayed here because we wanted a nearby Hotel to see Shiki Theatre Company and enjoy dining. There were many international guests and some groups, so I expected it might be lively, but the floor we stayed on was very quiet. My two daughters loved the Room’s interior, and they were happy that the amenities were well stocked. I was also very satisfied because I could relax and enjoy reading.