Around Takasutogahara Country Club × Highly rated for dining at Hotel·Ryokan

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

We stayed for a Multiple Night Stay of four nights. Above all, this Accommodation is truly pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There were plenty of amenities for dogs and cats, plus facilities such as a dog run. We could stay with peace of mind, and all the staff clearly love animals, which made our time here even more special. The Japanese staff were wonderful as expected, and the international staff were also incredibly polite—so much so that we initially thought they were Japanese—always with warm smiles. It gave us the sense that the training and working environment here must be excellent. The staff deserve more than five stars. Meals are à la carte, so you can choose whatever you like each day in any amount you want. This was especially appreciated during our Multiple Night Stay, and everything was consistently above average in taste. They offer a great balance of both Japanese and Western dishes, so we never got bored. Every day was delicious. Alcohol at night at the bar, as well as drinks in the Room refrigerator, are included, which is very reassuring for those who enjoy drinking. In addition, 30 minutes of spa treatment per day was included; I even received a massage and felt truly healed. The Room was neither too large nor too small—just right for two people—and it was well designed and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are fed directly from the source (free-flowing), and we could adjust both volume and temperature using only the natural spring water. It’s pure luxury. These days many Hotels or Ryokan only allow smoking in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate, especially if you want to have a drink on the terrace while enjoying a cigarette. Because the terrace is surrounded by high walls, our cat could also go for walks there safely. Cats tend to run off easily, so it’s rare to let them stroll freely—this was another great point. Our cat looked completely at ease. It was our first time visiting Kikuchi City. There are many wonderful places nearby including Kikuchi Gorge, and Aso is less than an hour away by car, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell, but that isn’t an issue caused by this Accommodation itself. And since this is an Accommodation that pet lovers choose specifically because they travel with animals, I think it’s simply something not to worry about (it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

On June 8, my spouse and I met friends from Kumamoto and had a great time eating and drinking together. They upgraded our Room to a higher grade, and my sauna-loving husband was very satisfied. We will definitely stay again. Thank you for your hospitality.

A well-balanced breakfast gave me the energy to head to work, and the large bath helped me unwind after a long day. Despite the clean Room and convenient location, the price is reasonable. There are no excessive amenities, but all necessary services are well provided, making my business trip comfortable. They also handled taxi arrangements with great care, and I felt it was a Hotel where I could stay with peace of mind. I was also satisfied with the user-friendly in-Room features such as a TV that shows how crowded the dining area and large public bath are, as well as an air purifier.

This time I stayed without breakfast, but everything was truly excellent, from the Room cleaning to the amenities and the front desk service. Although more foreign-owned Hotels are increasing in Japan, JAL-affiliated Hotels are reasonably priced, and the food at most of their Hotels is very delicious, so I am satisfied. I quietly think their rival might be JR-affiliated Hotels.

I stay here almost every month for regular commitments. They have all the amenities, Facilities, and services you need for travel—truly a long-established Hotel. By chance, Kyuyoan was fully booked at Saturday dinner time. Since I was traveling solo, I took a seat at the bar counter, and it was surprisingly comfortable. It’s actually relaxing and highly recommended for solo diners. However, it was truly disappointing that some items have disappeared from the once rock-solid à la carte menu since the reopening—especially from meals with lower demand.

The staff were courteous and guided us smoothly upon entering the lobby. The Room was a comfortable size, and it was kept very clean. The location is just off Kumamoto’s shopping arcade, so it’s easy to explore the area even at night. It’s also within walking distance of Kumamoto Castle and tram stops, making it very convenient for sightseeing. Breakfast offered a wide variety of dishes, including several local Kumamoto specialties. We stayed for a Multiple Night Stay (2 nights), and we appreciated that the menu changed. One point to note is parking. The affiliated parking lot is a bit far from the Hotel and comes with an additional fee. If the parking lot across the street could be used instead, it would be more convenient for guests traveling by car. Overall, this is a Hotel you can choose with confidence for sightseeing or business in Kumamoto.

As last year, I stayed in the Castle Suite with my daughter. It’s a Room that any young child will absolutely love. It features two Kumamoto Castle-themed bunk beds, a slide, plenty of toys, Kumamon figures, an oversized TV, and a hinoki cypress bath. The refrigerator was stocked with complimentary drinks—both alcoholic and non-alcoholic—so while my child played, I could relax and fully enjoy some downtime.

I don’t travel very often, so this may not be the best reference, but among the Hotels I’ve stayed at in various prefectures, this was the best. I was surprised that welcome drinks and alcohol were available to enjoy freely! If I had to mention one downside, it would be that the sink was small, and sometimes water splashed onto the floor when washing my face. All of the front desk staff were polite and kind, and my whole family praised them highly. I’d love to stay here again if I have the chance.

Right in front of Sakura-machi Bus Terminal, it’s an ideal location for getting to the airport and other destinations. The Onsen was comfortable, and breakfast was excellent with local specialties!

My first impression was the female receptionist. Even before check-in, she kindly explained how to use the parking lot and store our luggage, and also introduced the amenities, recommending a shampoo and conditioner. She was friendly and very cheerful, which made me feel glad I chose this Hotel. The Facilities were well equipped—welcome drinks, massage chairs, and more. I also enjoyed the breakfast. I always make sure to have breakfast at Hotels, and I especially like Hotel curry; here it was horse tendon curry (I think), and it was delicious. I will definitely stay here again.

As it was my first stay, the parking area and the route from the parking area to the lobby were a bit difficult to find, but it was a very satisfying Hotel. The Room size was just right, and above all, its cleanliness was what I found most satisfying. It also felt luxurious and made me feel like I was wealthy. This is a Hotel I would definitely like to use again.

I stayed here for the first time, inviting two friends from out of town. I had heard great reviews from people who had used Yuya Suizen and was told it was worth visiting at least once. The staff’s hospitality was excellent, and the Room was clean and extremely comfortable. The hydrangeas in the lounge and throughout the property, along with the furnishings, were tasteful and beautiful. Breakfast was delicious, and we had a truly happy time! I’d love to come again with my family.

I always enjoy staying here. This time, I tried the breakfast for the first time and was very satisfied with the wide variety of menu options.

This Hotel has truly wonderful staff. I don’t think there are many Hotels where the team is this naturally warm and friendly. It made me feel at ease. Also, the breakfast was so delicious that it surprised me. Each dish felt carefully prepared. The curry in particular tasted like it was from a specialty restaurant (or even better). I was able to relax in a spacious setting and was very satisfied. One disappointing point: when I turned on the air conditioner because of the intense heat, an unpleasant sour-smelling air blew out. I couldn’t stand it, so I opened the window and gave up on using the air conditioner. Also, a large garbage bag—apparently left outside a guest room—was left sitting in the hallway, which made me uncomfortable. (I understand staff can’t constantly patrol, so this may be more an issue of guest manners.) When I visit Kumamoto again, I would like to stay here and enjoy breakfast again, so please just address the air conditioner cleaning issue.

This was my first trip to Kumamoto, and I stayed here. What surprised me most was the front desk staff’s customer service—very polite, calm, and attentive without being pushy. It was on par with high-level Hotels in Tokyo—if anything, it felt even warmer and more comfortable. Specifically: the way they greeted us upon arrival, their thoughtfulness, and service tailored to each guest’s situation. (When we arrived in Kumamoto, it was raining heavily and we gave up sightseeing, so we reached the Hotel a bit early. Even then, they immediately brought us towels and helped us with the check-in process.) They also greeted us with smiles when we went out in the evening and in the morning. Their attentiveness at checkout as well. I truly felt they were professionals. Both the Room and the bath were completely satisfying. I would love to stay here again when I visit Kumamoto. Thank you very much.

The building seemed a bit old, but it was well cleaned and felt very tidy and comfortable. I stayed for one night and two days. On the first day, I used the adjacent Agannasse baths. The variety of cold-water baths was great, and there was also complimentary coffee. The next morning, I used the large public bath before departure, which was also very nice. I only had the breakfast buffet, but there was a wide selection and everything was delicious.

Conveniently located near the Kamitori Shopping Arcade and the tram stop, with great value for money. The sauna and large public bath are also very comfortable. Compared to the Sakuramachi area it’s a bit quieter, but around Kamitori there are vintage clothing shops and stylish stores tucked away in small side streets, giving it a Shimokitazawa-like vibe that’s fun to explore. Parking isn’t an issue either, as there’s a nearby affiliated large multi-story parking garage. However, if you take your car in and out, you can no longer use the parking validation ticket.

A clean Business Hotel. The twin room was spacious and comfortable. The breakfast buffet was delicious, but it was compact, and restocking couldn't keep up, which was a bit disappointing.

A reasonably spacious, clean Facility with affordable rates. I would like to visit this Hotel again if given the chance.