Around Acorn Forest Park Golf × Highly rated for customer service and hospitality at Hotel·Ryokan - 2Page Number

It was raining, but I could get here by bus from the airport without needing an umbrella. I stayed for an event at Kumamoto Castle Hall. It was very convenient since dinner and souvenir shopping could all be done at Sakura Machi. The Room was on the 11th floor, almost the same height as the observation deck, and Kumamoto Castle was right in front of me through the window. It’s also close to Kumamoto Castle—about a 5-minute straight walk from Kato Kiyomasa’s statue. The next morning the rain had stopped, so before breakfast I enjoyed a relaxing walk along the long wall with no one around. The amenities information said there was no cleansing product, but on the front desk floor there were cleansing oil, face wash, toner, and emulsion (DHC), along with other items available for self-service. The Hotel is new and clean. As others have mentioned, if you’re used to elevators that don’t sway at all, you might notice a slight sway. I also enjoyed local Kumamoto dishes at breakfast. If I have another chance, I’ll stay again. When there’s an event, I think the breakfast venue tends to get crowded with related guests/staff. Thank you very much.

We stayed as a family. There were plenty of places to eat nearby, and we enjoyed the historic streets and the castle.

The service was excellent with smiles. The restaurant on-site was particularly impressive, with a chef who seemed like a top-notch professional, and I truly enjoyed a delicious dinner even by myself.

It is in a very convenient location near the Transportation Center. The surrounding area is a downtown entertainment district, which makes it convenient for going out for drinks, but at night it can feel quite crowded and chaotic. Women in particular may want to be cautious. As for the Hotel’s Facility, the Room is slightly spacious. The bathroom is separate from the toilet and also has a washing area, which was comfortable. However, I was a bit bothered by white limescale marks left on the black floor. Since it’s an entertainment district, I was slightly worried it might be noisy, but at least in the Room I stayed in, that wasn’t an issue. Also, having a 24-hour convenience store on the first floor is extremely convenient. Overall, I think my satisfaction level was high.

I wanted a body sponge or towel to wash with. There wasn’t one in the amenities area, and I thought there might be one in the Room, but there wasn’t. Everything else was good, so it’s a shame.

Conveniently located near the downtown area and within walking distance of the castle, making it perfect for a morning stroll. While the Facility is a bit dated, they have kept their prices unchanged despite the recent surge in Accommodation costs.

I stayed here for the first time on a business trip. The front desk staff were polite and left a great impression. The Room, bathroom, toilet, and washbasin area were spacious and felt open and airy. There was a supermarket and convenience store nearby, so I went shopping every day. I would like to stay here again when I’m in Kumamoto for business.

Although the building is quite old, the reasonable pricing, convenient location, large public bath, and services such as welcome drinks and late-night ochazuke make this a favorite Hotel of mine, and I stay here again and again. Even though I live in the same prefecture, I stay almost every week on my days off as a short getaway. I look forward to staying with you again.

This was my first stay at Yulax, and it was even better than I imagined. First, the cold plunge. It’s properly cold, and above all it’s deep—being fully enveloped by the water feels incredible. Hitting the MADMAX button and getting drenched with a huge rush of water from head to toe is also amazing—I could do that again and again (laugh). The sauna itself is truly relaxing, and the aufguss at “THIS IS IT” especially stayed with me. The music, heat, and performance make it feel less like a sauna and more like live entertainment. That experience alone made the trip worth it. What unexpectedly left an impression was the other guests. I got the sense many were in their 20s to 40s, and everyone had excellent manners. It felt like there are many people who love saunas and genuinely care about this place. It’s a comfortable space not only because of the Facility, but also because of the people who gather here. Including that atmosphere, I couldn’t help but feel that what the owner wanted to create—their vision—has truly taken shape. The relaxation areas are well equipped too, so you can unwind for hours after your sauna session. The food was very satisfying; in particular, the mapo tofu was generous in portion size and genuinely delicious. Even aside from eating after a sauna, it’s something I’d want to have again. The parking lot is spacious as well, which makes it easy to visit by car. Yulax wasn’t just a place to use a sauna. It’s somewhere you can step away from work and everyday worries, clear your mind, and spend time for yourself. By the time I left, even my mood felt lighter. For me, it was “a place where I can find myself again.” I definitely want to come back.

We stayed in a Room for four but used it with three people. It was very spacious and we could relax comfortably! We chose this place mainly for the breakfast, and it was even better than expected. I think the menu changes daily, but that day they had simmered horse meat and even ice cream in the morning—both adults and kids were very satisfied. Unfortunately, I had a stomachache and could only eat rice porridge, but seeing my family enjoy their meal made me happy. The Room was clean, and there were water dispensers on each floor, so we could drink as much water as we wanted, which was great. We would love to stay here again.

Despite being in the city, it was surprisingly quiet and very pleasant. The toilet and bathroom are separate, allowing for a relaxing bath. The staff were attentive and quick to assist.

I stayed here after a concert at Kumamoto Castle Hall, so I didn’t use the meals or the large public bath at the affiliated Hotel across the street. It was close to the venue, so I didn’t have to walk far and didn’t end up sweating much. I also recommend it for fans traveling for their favorite artists. The woman who handled check-in was kind and welcoming, which made a great impression. I chose this Accommodation based on the distance shown on the map, and I would definitely like to stay here again next time.

The facility was new and wonderful. Thank you very much.

I stay here every time. It’s very convenient since it’s in the city center.

After the marathon, I entered the large public bath. The changing room is quite small and can get crowded with 3 or 4 people, but it was still nice to relax in the spacious bathtub. It's unfortunate that it will be closed at the end of February. The convenience store, new downtown area, and bus terminal are also nearby, making it very convenient.

My daughter loves Kumamon, and she was so excited the moment we entered the Kumamon Room! It became an unforgettable memory. On the morning of checkout, she was so sad to part with Kumamon that she burst into tears (laugh). Both dinner and breakfast had a wide variety of delicious options. The staff were all very kind and attentive. We would love to stay here again. Highly recommended Hotel!

I booked the "Room Selected by Hotel" Plan without parking. The room assigned was a twin room, which was very spacious with large beds, and I was very satisfied staying there with two people. I didn't use the bathroom, so I'm not sure about it, but overall, I was very satisfied.

The laundry line in the bathroom was stiff and wouldn’t come out. Disappointing.

I stayed here because it was close to my business destination. It was very clean and comfortable. The large public bath was not crowded, so I could relax and enjoy it. The microbubble bath kept me warm. The Room was spacious for the price, and I had a relaxing stay overall. However, the pillow was firm and high, so I would appreciate having a softer, lower pillow option as well.

When I arrived at the Hotel, I tried scanning the check-in QR code at the check-in machine, but it didn’t work. The front desk staff helped me right away, and I was able to check in without any issues. When I entered the Room, I was satisfied with the space and cleanliness. The bed was large, and for a business stay the bathroom was also very good—I had a comfortable night. I could see Kumamoto Castle from my Room, which made it even better. For this price, the level of satisfaction was more than enough. It’s located in the city center, so it was convenient to go out for meals. It’s a Hotel I’d like to stay at again when I visit Kumamoto.